Austin Drainage + Landscape Development

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Was recommended by handyman service. easily accessed by website. once arranged inperson evaluation, they were quite good at keeping updated as to when might get job done and prompt reply to calls/emails. Did the job well and if any delays were minimal and within reason (ie weather). If thre was an issue was promptly addressed right then or the next day; such as damage to a sprinkler. Even though the first job had to 'wait in line'.. was well worth the wait for the quality of the work. Do plan ahead of when would like work done and suggest to have done off season fall/winter is always easier to schedule and any landscaping will not be stressed by heat.

Scott and his guys always do a great job. They did a nice job integrating the downspout drain into some existing stonework, and the rebuilt stone wall looks terrific. They added some unobtrusive "weep holes" to allow small amounts of water to drain through the wall.

Great service from time to schedule call for estimate to the completion of the service. Excellent quality assurance and follow-up. Courteous crew performs the service.

It took a few weeks to get the job scheduled. Once the schedule was set, they were prompt and performed the work on the scheduled dates. Installing the additional drainage system required removing making trenches through solid rock. This additional work extended the total job length by two days. There was an additional charge for the rock removal work. This charge was clearly explained in the original estimate and by Scott when we discussed the plan. They had to put in a pipe under the driveway to take the drain water away. They did a nice cosmetic treatment with limestone to make that cut across the driveway look good. During the final walk through after the job was over, I asked Scott to fill in a small area of additional paving. He did this at no additional charge. We were completely satisfied with the work and the appearance.

They didn't actually do a good job the first time so they came back out and corrected the problem.

Scott Lockhart and his employees did an amazing job for us. We needed a retaining wall rebuilt and a drainage solution all around our house, which backs up to a creek. Other bidders balked at the steep creek edge and other complications, basically turning the job down. Scott set to work solving the problems, and came up with solutions that were smart, beautiful, and robust. Everything they did turned out better than promised, exceeding our expectations with no detail overlooked. The wall was well-engineered and will never have to be replaced. The men working on the job were friendly, considerate, punctual, and unbelievably hard-working. Most of them have worked for the company for seven years or more. They spent the first two days of the project reclaiming rock from the remains of our crumbling, failed dry-stack wall, throwing rocks uphill to the yard in 102 degree heat. Because of this, we did not have to purchase new rock to build the new wall. Austin Drainage was able to complete every part of the job ? tree removal, replacement of our chain-link fence, building the retaining wall, installing a French drain as well as direct pipes for gutter runoff, reconfiguring the sprinkler system, and landscaping the finished product. It was a relief not to have to find multiple contractors and coordinate all of this work. In the final project stage, the guys built us steps leading down to the creek. This gave us access where it had been very difficult before. My kids, 3 and 7, love to play down there now, and are busy building a fort. Austin Drainage not only gave us a whole new yard, but also gave the kids a new favorite adventure!

Scott and his crew were a pleasure to work with.

Job went better than expected. Have had no water issues since. Crew was extremely nice and cleaned up after themselves each day.

Overall it went great and I would recommend this company to everybody. Whenever they came across a problem these men were able to fix it appropriately. I did not feel taken advantage of. Thanks Scott and all those who work for you! Cindy

Scott came out and looked at the moist spots in my subterranean garage. He explained where they came from (from water backing up behind the main "beam" of my house), and that unless the water was running or pooling then I had a nuisance rather than a problem that needed excavation. I found out a couple of weeks later that I had a small plumbing leak adjacent to the garage which is where the water was coming from.

In 2010, after researching companies on Angie's List that seemed to be the most qualified on surface water drainage issues, I tried twice (8/7/10 and 8/26/10) to contact Scott at Austin Drainage and Foundation via email directly from Angie's List. I never got a response to either email. My conclusion at the time was that the company doesn't regularly check its email, or that my email somehow got filtered out by Scott's (or the company's) email program. Regardless, the outcome was the same: I never got any response to two email requests (my preferred method of communication) from Austin Drainage and Landscape Development. I did not pursue them further, nor did I try any other contractors. I put the project on hold. 2012 update: I called Austin Drainage and Landscape and they sent the owner, Scott, out within a few days to look at the project. It was obvious from my discussion with him that he was a pro. I was delighted with his ideas for handling the surface water and water from my roof which concentrated in a very small area on our hilly lot when it rained heavily or for a long period. His estimate was a little higher than I expected but still acceptable. From a scheduling standpoint, they estimated an August start (3 months later). Well, August came and went as did September. They started in October. Scott came by only once to introduce his crew chief and briefly describe the project to him. I was a little concerned because Scott seemed not to remember many of the details. However, his crew chief and workers were terrific. They did what I feel was an excellent job of designing and executing the plan. I work from a home office and I was thrilled at their collective punctuality, work ethic, and quality of work. They took about 4 days from start to finish, but were extremely professional and courteous throughout their long days, and they cleaned up the work area very nicely each evening. When they finished, I anxiously awaited a big downpour to see how their work held up. It was actually a couple of months before we had a serious rain. The drain they installed under my new driveway segment and the hidden collection boxes they built and connected to my downspouts worked flawlessly. The new concrete they poured was expertly contoured because of the time they took in site preparation. These guys were great. Use them with confidence for your tricky drainage work, but you may have to wait a while to get on their schedule.

I've used many contractors over the years, and without a doubt, this is the finest company I have dealt with. The job was a big one; we had jackhammers pounding away for five days with over four yards of rock being removed. Scott's office communicated well (thanks Ashley) with me so I knew what was going on. (even letting us know he was stuck in traffic and running a few minutes behind) His crew and their foreman (Carlos) was excellent. The mess they created was cleaned up perfectly. Yes, I'm picky and they did a fabulous job. Scott even came over on two different occasions after the job was completed and had his crew make additional cosmetic adjustments to our property. This is a person who genuinely cares about what he's doing. He was also willing to help us with scheduling and was flexible and sensitive to our needs. If only every contractor was this reasonable. I did not get other prices or other bids for the job. Once I met Scott I knew I had the right person. For those of you reading this who have foundation or drainage issues, I highly recommend Scott and his fine company.

I chose the company because of information on Angie's List. First, Scott was going to be 20 minutes late to our appointment, and he called to let us know - that alone is amazing. He spent more than an hour explaining exactly what needs to be done and why. I was impressed. I would not hesitate to recommend the company!

Scott is a pleasure to deal with, and the quality of work is top notch. He personally supervised the work of his crew, visiting the project site several times each day. The final cost was substantially higher than the original estimate due to much higher than anticipated amounts of rock that had to be jack hammered out to install the drain. Scott's original estimate had indicated the possibility of additional rock removal, so it was not a complete surprise to us, and Scott talked to us about it as soon as the problem arose. It took longer to get our project started, and longer to complete than we had hoped, due primarily to the amount of rain during that period. The quality of the work, and the thoroughness of the cleanup each day more than made up for the delays.

Scott's estimate of cost was spot on. He surveyed the property and made several recommendations regarding the best way to proceed. From start to finish, my experience with this Company was very positive. While the installation of a French drain from the rear of the property to the front of the property is quite invasive, Scott and team did an excellent job of ensuring that the landscaping was preserved. While this Company may be slightly more expensive, the experience and warranty are well worth the extra cost.

The overall project went well. They were very courteous and professional. They did just what they said that they were going to do. I would call them back if I needed anymore service.

Very well. Owner Scott Lockhart met with me to assess the problem and make recommendations, which he explained clearly. They sent me a bid within a day. After some back-and-forth communications about the scope of work, I paid a 10% deposit and they scheduled me for work the next day. They had a large crew working all day. The drain seems to work well and all the work looks professionally done. They did charge a small amount ($250) over the bid price for some unexpected concrete work they encountered, which seemed reasonable. However, they also fixed a few items that were not in the scope of work, like a downspout connection and a broken tile.

Great communication from the office administrator, Ashley, regarding the estimate, timeline for the project, and additional work needed as issues arose. The workers showed up on-time and worked hard all day & the project was completed on-time.

They were amazing. A crew of about 8 to 10 men arrived, and they worked two days straight (including Sunday) to completion. Even though there was a large crew, they all worked together so well to keep the project moving along. The crew lead kept me informed of their progress and readily answered questions. They were also very neat and put things back in order. We could hardly tell that there was a trench cut across our yard, when they replaced the grass. Some of the flower beds and plants had to be removed to dig the trenches. We knew that upfront and it is specified in the contract, so was not a problem. But, I want to be clear about that, since others may have nice landscape that could be removed. They did try to restore the plants and pathways, as much as possible. But, aren't expected to replace full landscaping.

OVERALL, THE WORK WAS EFFICIENT AND TIMELY AND CLEARLY HAS TAKEN CARE OF THE SERIOUS DRAINAGE PROBLEM THAT EXISTED. HOWEVER, THERE WERE SEVERAL DAMAGED AREAS IN MY IRRIGATION SYSTEM FROM THE DRAINAGE WORKERS THAT REQUIRED ANOTHER $500 TO BE REPAIRED (BY ANOTHER CONTRACTOR). IN ADDITION, I REQUESTED DETAILED DRAWINGS AND DOCUMENTED A FINAL SCOPE OF WORK (WHICH I HAVE NOT RECEIVED AFTER NUMEROUS REQUESTS).