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Austin Doors and Trim

Doors, Finished Carpentry and Woodworking, Cabinet Making,

About us

Experienced finish carpentry, specializing in doors. Free estimates.

Business highlights

19 years of trusted experience

Services we offer

Door Installation, Door Repair and Adjustment, Crown Molding, Baseboards, All Types of Wood Trim, Custom Closets and Built-ins,

Services we don't offer

Metal work.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-40 of 40 reviews

Laura H.
06/2015
1.0
doors
  + -1 more
unknown
Description of Work: I contacted him in February still did not have the job done by mid June. I wanted three interior doors replaced. Forgot what we discussed every time contact was made (by me.) horrible experience. I put up with it for 4 months. My husband fired him after 3 days of dealing with it.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Response from Austin Doors and Trim
I do admit that the project dragged on longer than I had wished, but I felt that communication was bad from the beginning. The doors I ordered took 4-6 weeks to arrive, and they only sat in the millshop's warehouse for about 5 days before we installed them. Much of the rest of the delay occurred during the initial scheduling and ordering process. Mostly it was due to trying to narrow down what exactly was to be ordered. I researched thoroughly with my vendors to try to find what she was looking for only to find that some of the doors she wanted were simply not made by any manufacturer. I presented several options for glass, and none were pleasing. I felt that I was being asked to read minds. I think (removed member name) thinks I am a door retailer and not a carpenter. Also, (removed member name) first made contact with me through my website and not Angie's List. The first sentence of my website homepage states that we are a service company and not a retail store. On a personal note, I almost passed on the project once I learned that the special trip I made on Saturday was because the work day meeting I originally offered interfered with her recreational schedule. I originally was led to believe the date I offered conflicted with here work schedule, but I later learned she is retired. I am very busy, as Austin just keeps growing, and in the future I will likely not offer any painting subcontracting or door sourcing. I realize now that I cannot be efficient enough at it to maintain people's time expectations.

susan R.
09/2014
5.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe G.
07/2014
5.0
doors
  + -1 more
unknown
Description of Work: Very friendly and professional. Strong attention to detail. Informative, excellent communications. Work was beyond expectation, I am very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Austin Doors and Trim
[member name removed] is the most hospitable person I have ever worked for. It is a pleasure everytime. He is kind, easy to schedule with and clear about what he wants.

Sue M.
04/2013
5.0
doors, woodworking
  + 0 more
It went great. Marcus pays attention to detail and makes sure the job is done correctly and completely. This meant extra trips and reworking part of the trim. I will use Austin Doors and Trim again whenever I need door or carpentry work done.
Description of Work: Marcus replaced a door to the backyard. There was significant damage to the door, surrounding trim and jamb. Water was collecting under the wood floor when it rained. Marcus replaced all that and had solutions to try to prevent water damage in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,007

Paul R.
04/2013
5.0
doors
  + -1 more
We were very pleased and would recommend Austin Doors & Trim to anyone.
Description of Work: The back door was not closing properly, allowing air to come into a gap from the outside and heat and a/c to escape from the inside. Marcus searched for a door that would be retro-fitted into the trim, but metal doors did not fit the existing trim in height or width. He came up with the best solution that would not involve replacing the trim and messing with the stone masonry, by putting in butt weather stripping. He even got a good color match. His assistant came out to fit it and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sue M.
03/2013
5.0
doors
  + -1 more
It worked out well overall. This project did take several trips to get every detail taken care of but Marcus and his helpers were persistent to get this project done correctly and completely. I have started working with Marcus on a second project.
Description of Work: Our front door had two warped wooden panels. We wanted to see if we could replace just those two panels but save the stained glass and the rest of the door. Marcus was able to do just that. He was able to get two custom panels made and then he installed them. Then, he helped get them stained with a great matching stain and then, finally, sealed the whole door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Vickie H.
03/2013
5.0
doors
  + -1 more
Marcus came out promptly to measure and discuss the french doors I wanted to add to my enclosed porch to replace the previous storm doors. He gave me a rough estimate for installation and the name of a supplier in town that he likes where I could look at the options. I went there, but became confused by the measurements and was afraid to order anything myself, so I had Marcus take care of the ordering for me (for an additional cost). He remeasured to verify what we needed, did the research with the supplier, and sent me a written estimate via email. After I accepted the proposal, we had several emails back and forth to iron out small details, such as which door opened and the color of the threshold. A date was set for delivery and installation. The supplier delivered right on time, and Marcus arrived with his helper just as scheduled. The installation went smoothly and the doors operate perfectly. I've very satisfied with the work and would use them again in the future for any door needs.
Description of Work: Replaced double storm doors to enclosed porch with new French doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LANITA T.
02/2013
5.0
doors
  + -1 more
He was professional and prompt. HE picked up the door and delivered to the house at no change. He cleaned up well and worked around my scheduled. The cost of service was reasonable.
Description of Work: Their service was used to install a doggie door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kellena P.
02/2013
5.0
doors
  + -1 more
Marcus is a door repair genius. We had a very old, very warped door that literally whistled when it got windy. However, it's beautiful and expensive and one that we wanted to keep. Several repair men came out and tried various band aids with shimming and weather stripping but none of them worked. I then started calling door repair professionals and two came out to look at it. One flat out refused to work on it and insisted that we needed a new door. The other suggested an outrageously complicated and expensive solution and then never responded to my phone calls again. I finally got an Angie's List subscription and found Marcus. It took him a few hours and he admitted that it wasn't his favorite door, but he figured out what the rest couldn't and now that door works perfectly and looks absolutely beautiful. His prices are very reasonable as well.
Description of Work: Marcus repaired several doors around our home and the front door was particularly challenging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Austin Doors and Trim
Member is very friendly and accommodating. Her expectations are reasonable. The door was tough, but she is a pleasure to work for.

Paisley J.
12/2012
5.0
doors, picture framing, woodworking
  + 1 more
He was fabulous. He is extremely professional and he is quite and respectful. Everything is done to the “T”. His work is immaculate. Everyone that has seen it has commented on what a wonderful job he did. He is focused and just does a really nice job. He is organized and clean. It was very good pricing. He was a lot more reasonable than other people that quoted me.
Description of Work: I did use Austin Doors and Trim over the summer. He took out all of the trim and all of the doors and put in all new trim and doors. It was about a 7,000 dollar project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Austin Doors and Trim
Customer was a pleasure to work for. Her communication was great, and she made access to the home very easy. Her expectations were clear and reasonable, and payment wasn't a problem. I'd be happy to work for her again.

Paul S.
11/2012
5.0
doors
  + -1 more
The service was excellent. He gave me a bid over the phone and stuck to it, even though the work was not a cinch due to house not being level and not being able to put the screws into solid wood in some places. He came out the same day I called, painted it and cleaned up when he finished. The price I paid was lower than I expected, especially given the rush service, and he charged me very reasonably for parts.
Description of Work: Marcus Heyns replaced part of a door jamb and framing. The wood had completely splintered when our front was kicked in. The work involved completely replacing the lumber on one side of the door, shimming, and everything else that goes with creating a new jamb so that the doorlock and deadbolt will fit snugly and securely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Austin Doors and Trim
The customer was a pleasure to work for. His expectations were reasonable, and he was very cordial. I would be happy to work for him again.

Lisa Z.
06/2012
5.0
doors
  + -1 more
This was a great experience! Marcus was very responsive and helpful, and his pricing was very reasonable. We didn't know what stain we wanted, so he provided samples and the one we picked is perfect. The installation and staining was done in a timely and professional fashion. I just can't tell you how happy we are with what Marcus did.
Description of Work: Removed old front door, replaced with new and stained and installed hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Austin Doors and Trim
The Members were great clients. They were very accomodating with scheduling and access to the house. They were friendly and great with communication. I'd be happy to work for them again.

mac S.
02/2012
5.0
doors
  + -1 more
He's very professional and he knows what he's doing.
Description of Work: They repaired our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Austin Doors and Trim
I enjoyed working for the customer. He was very friendly and reasonable. It was a pleasure.

Brooke R.
11/2011
5.0
doors
  + -1 more
I had a great experience with Marcus. He's got a great attitude, is a really nice guy and does GREAT work. He just showed up on a Saturday morning to install a door for me with a couple of days notice. He's awesome at retrofitting wood doors into old existing door frames, and it's really pretty hard to find someone who can do that well these days.
Description of Work: $325 to install 2 pre-hung exterior steel doors, I paid for and provided doors. Normally $200 per door, but this includes haul away of trash/old door and I had a garbage bin he could throw the trash in, so he took a little off for me. $827 to retrofit 4 exterior doors. 2 carport closet doors and 2 exterior AC closet doors. This price included the doors. Cut vents in all the doors for me. $262 to come back and install another pre-hung exterior steel door. $200 plus materials (I paid for door).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,414

Response from Austin Doors and Trim
Customer was pleasure to work for. She was fair and friendly. Her expectations were reasonable, and she was prompt with payment. I'd be happy to work for her again.

Sean K.
02/2009
5.0
doors
  + -1 more
I needed to shorten my front door and raise up the door threshold to accommodate a new hardwood floor installation. I tried to do it myself and did a poor job. I was going to buy a new door, but Marcus was able to clean up my error and install a new adjustable door threshold. He removed the old threshold, installed the new one and adjusted it to fit the new height of the door. In addition, Marcus noticed that the door did not sit correctly in the frame. He was able to adjust the position of all three hinges so that the door evenly met the weather stripping and fit the opening extremely well. Marcus was extremely professional, personable and prompt. If you need some work done on one door a dozen you cannot go wrong with Marcus.
Description of Work: My front door was too short due to my poor carpentry skills in cutting it off to match a new door threshold height. The door needed to be replaced or the threshold adjusted. The door did not fit tightly to the weather stripping all the way around the edge of the door. Marcus fixed all these problems and saved me over a $1000 dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

15705 Sambuca Cir, Austin, TX 78728

http://austindoortrim.com

Service hours

Sunday:
Closed
Monday:
9:00 PM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 PM - 5:00 PM
Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 PM - 5:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Finished Carpentry and Woodworking,
Cabinet Making,
General Remodeling,
Framing,
Unfinished Carpentry

FAQ

Austin Doors and Trim is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 PM - 5:00 PM

Tuesday: 9:00 PM - 5:00 PM

Wednesday: 9:00 PM - 5:00 PM

Thursday: 9:00 PM - 5:00 PM

Friday: 9:00 PM - 5:00 PM

Saturday: Closed

Austin Doors and Trim accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Austin Doors and Trim offers free project estimates.
Yes, Austin Doors and Trim offers eco-friendly accreditations.
Yes, Austin Doors and Trim offers a 10% senior discount.
No, Austin Doors and Trim does not offer emergency services.
No, Austin Doors and Trim does not offer warranties.
Austin Doors and Trim offers the following services: Door Installation, Door Repair and Adjustment, Crown Molding, Baseboards, All Types of Wood Trim, Custom Closets and Built-ins,
Metal work.

Contact information

15705 Sambuca Cir, Austin, TX 78728

http://austindoortrim.com

Service hours

Sunday:
Closed
Monday:
9:00 PM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 PM - 5:00 PM
Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 PM - 5:00 PM
Saturday:
Closed