Austin DesignBuild Solutions

On September 27, 2017 we signed a design contract with ADBS to design our downstairs remodel. We paid $5,500 - $2,500 for the design, $500 administrative fee, $2,500 deposit to reserve construction resources. On November 8, we felt we had completed the design phase but informed ADBS that we would not be working with them on the remodel itself, due to repeated delays, missed appointments, and overall lack of responsiveness from ADBS CEO Daniel Wade. At that time we informed ADBS by phone and email that we required 1) the final design work product - flooring type, paint codes, cabinet drawings, etc. - per our design contract, and 2) a refund on the $2,500 deposit, since we no longer needed to hold those resources. Since that notification we have reached out to ADBS daily, by phone to the main number and to Daniel Wade's cell phone and by email. We have received no communication from ADBS other than one email on December 2 promising follow up within a week. Their email address has been bouncing since the beginning of the year.