Austin City Powersports

Another miserable experience from Austin City Powersports. After they made their last mistake right with me after I posted a bad review of them online, I figured I would give them another chance since I had no time to do the work myself. My girlfriend brought them 2 brand new tires and 2 brand new tubes to mount from a KLX110 street bike for a race she had coming up in a few days. They gave her an original estimate of $65 which already seemed high for mounting 2 small 12" wheels, but whatever, we had no time to do it ourselves, needed it done ASAP. Picked up the wheels, everything looks ok, ends up paying $75 to get two tires mounted, not even balanced, an outrageous amount if you ask me. Now here comes the fun part.... We install the wheels, take the bike to the track 3 hours away, and get ready for practice. 20 minutes into riding around the track, just as the tires are getting warm, the rear tire catastrophically blows out in the middle of a turn, and sends me flailing off track at 45mph, causing significant bike damage, as well as damage to my leather suit / helmet / gloves and boots. What could have caused this? Well we take the tire off at the track to get a closer look.... There is absolutely NO rim strip on the wheel, not a single piece of tape, a single piece of rubber, absolutely nothing inside of there. The spoke punctured through the tube, and split it open instantly. You would think that if you paid $75 for a POWERSPORTS store to mount two tires for you, they would at least throw some **** electrical tape around the rim, or even contact you and ask if you would LIKE TO PURCHASE A RIM STRIP???? Complete waste of money and time, AGAIN. Several hundred dollars in damage in racing gear, significant bike damage, all for something COMPLETELY avoidable WILL ABSOLUTELY NEVER IN A MILLION YEARS EVER RETURN TO THIS SHOP FOR ANYTHING WHATSOEVER I run a group of ~300 scooter/small motorcycle riders around Austin, and I will share this experience with EVERY SINGLE ONE OF THEM to be sure that nothing like this would ever happen to them. NEVER AGAIN Stay away from these guys

Did a good job. Was thorough and professional. A little expensive but worth it as there were no bad outcomes.

unknown

I picked up my motorcycle on the 16th so it took longer then expected for the work to be done. That wasn't the problem but they didn't follow up with me to let me know the status of my bike, I had to call and check up on it myself to see when it would be done. Overall they were very honest and thorough. My motorcycle runs great!

Jennifer is not only nice, but honest and charges really fair prices. She's never overcharged us and our Vespa, Sym and Valkyrie run well after her work. They do get backed up, so it can take time to get your cycle serviced, but otherwise, this place is a great find!