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Ark-La-Tex Fence Inc

Fencing, Fencing Driveway Gates

About us

In business since 1997. Owner operated.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Fence Installation, Labor Only, Repairs. Wood, Chain Link, Privacy, Rod Iron, Farm Fences.

Amenities

Senior Discount

yes - ask for details

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
12%
3
0%
2
6%
1
29%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.3
Showing 1-17 of 17 reviews

John M.
03/2013
1.0
fencing
  + -1 more
Took about three calls with messages before I received a return call. Quoted over the phone and never came out to look at worksite and give written estimate. Did not give all specifics about work to be performed.
Description of Work: Used another contractor.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0


Joan O.
10/2012
5.0
fencing
  + -1 more
In a rainstorm a few weeks ago a large branch fell from a cottonwood tree in the side yard and damaged the fencing along the street. After the cleanup the Tree Service folks recommended that I call Donnie. The house is renter occupied so I called and left a message asking him to drop by and look and give me an estimate. He called on Sunday morning asking if it was OK with the renter to come by and check it out. Called back shortly and gave me a quote. Did the work that day and texted me a picture of the completed work. Easy to work with!
Description of Work: Repaired chain link fence damaged in recent storm at home in East Austin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher G.
07/2012
1.0
fencing
  + -1 more
I had about 45 ft. for fence that fell during the previous storms. I called out 5 companies to provide estimates to repair that section. Ark-la-tex was one company I called. I called and spoke to Donnie on Wednesday. He said he was in San Antonio on business and he would call me on Friday to set-up an appt. for Saturday. Saturday came and no call. I called him on Saturday late afternoon and left a message on his phone. He called on Sunday to apologize and said he would be out on Monday at 9am. He spoke to my husband, but my husband didn't realize that I had a prior appt. at 10 am. It was near the house so, I didn't need to leave until 9:45. I called Donnie on Monday at 8:15 am (had to leave a message) to let him know he had to be at the house at 9 am sharp. I never received a call back and he never showed.
Description of Work: No service was preformed due to no show

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John K.
06/2012
2.0
fencing
  + -1 more
I reached out to Donnie to get an estimate on about 90' of fencing because I saw his positive ratings off of Angie's list. I called and left two voicemails before I got a response back. When I did get a call back, Donnie came out to my property and gave me a decent estimate on the new fencing I was looking to get replaced. He emailed me with the estimate and after some negotiation I agreed to the price and wanted him to do the work. He never got back to me after that. I called him 3 more times and left a voicemail each time and emailed him twice with no response. I know he was busy, however I was very surprised that he was turning down the business without a response back. He was punctual when he said he would meet me and he was a nice guy to interact with. The price seemed very reasonable, however I was disappointed at his disorganization and lack of follow up. With all of his positive reviews, I have to assume that this interaction isn't standard, just wish it hadn't happened to me.
Description of Work: No service was performed, only received an estimate from him. I was looking to replace approximately 90 feet of fencing along with 3 gates.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Ed M.
05/2012
1.0
fencing
  + -1 more
see above
Description of Work: I called several times to arrange an estimate on replacing about 70' of wood fence. He did come out on the third attempt, looked at teh fence and said he would email me an estimate the next morning. Next morning, no estimate. The second day I called and left a message with my email just in case he had miscopied it. No return call and no email. The next week I called again and left message on his cell phone. No return call. No email. No estimate. If you don't want my business just tell me so I don't waste time trying to chase you down for an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cindy C.
05/2012
1.0
fencing
  + -1 more
Bad experience. Promised quote by Thursday and had to follow up Friday, getting a verbal quote on Saturday (around $2400 to 2500)
Description of Work: I'm in the process of getting quotes to replace my privacy fence in the backyard and called three companies, Ark-La-Tex being one of them. I called Monday requesting a quote and Donnie said he was currently working a big job in Waco, driving back and forth, and would stop by to give me a quote by Thursday. Friday, I called him since I hadn't heard from him and he said the Waco job had prevented him from stopping by but would get here Saturday. He came by Saturday, asked a couple of questions and took about 3-4 minutes to measure the fence and left. One of the questions he asked is if I was getting other quotes. He called 15 minutes later and said--it will cost about $2400-2500 (so far, the other quote is $2100). And that I could use that to compare to my other quotes. I don't know if he is just too busy to take on another job or if it made him mad that I was getting other quotes but I don't consider that a professional quote. What is it--2400 or 2500? What kind of material will they use? I asked for a quote with and without steel posts--which one is this? Needless to say, he is marked off my list of possible fencing companies.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Bobbi R.
04/2012
1.0
fencing, driveway gates
  + 0 more
I called and scheduled an appointment for this company to come out and give me an estimate on replacing my backyard wooden privacy fence. The contractor took my name, phone number and address. We schedules a day and time for him to come out to give me an estimate. It was convenient the appointment was on a Saturday, BUT, he never showed and never called. When it was 30 minutes past his arrival time, I sent him a text and told him that since he did not keep our appointment, to not bother giving me an estimate. He replied to my text with "I'm sorry. I did not have your information or phone number and I am at a house on Brandy". If I gave him ALL of the information with the first phone call, how could he possibly not have it available now??? It seems they don't need any new business or referrals.
Description of Work: NONE

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James R.
11/2011
4.0
fencing
  + -1 more
They didn’t come out to our premises to do the estimate. We provided them with the details of the work and they responded back with the estimate via email. They got right back to us. They were pretty prompt. They were very professional. They seemed very knowledgeable. We had several different estimates and theirs was pretty good. However, we ended up doing the work ourselves. I would consider using Ark-La-Tex Fence Inc Company in the future.
Description of Work: I got an estimate from Ark-La-Tex Fence Inc Company in August, 2011. I wanted a fence to be installed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christine F.
10/2011
5.0
fencing
  + -1 more
We lost our home in the Bastrop County Wildfires recently and had an extended stay at a local hotel. We had received Ark-La-Tex's card and contacted them (and several others) for a bid on fencing for a new property we were purchasing to mov into. Donnie came and met with my husband at the hotel - showed him the types of fence materials they could provide and gave him some 'ballpark' pricing. Once we were into the new property - and called him - he returned our calls promptly - came out and too measurements, gave a definitive bid - once we agreed to move forward - came out and completed the project in record time! This company is professional, on-time delivery of goods and services and price-competitive. I would strongly recommend their serives to anyone and call upon them again in a heartbeat! Thank you, Ark-La-Tex Fencing!
Description of Work: Donnie and his crew were fantastic! They called us back promptly, came out and gave a bid in a timely manner and showed up and provided us with a wonderful fenced-in property for our four large dogs, in record time!! These guys rock!! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

THOMAS A.
09/2011
5.0
fencing
  + -1 more
Donnie is careful and professional. He stays with the job until everything is done to the customer's satisfaction. When he runs into an unexpected problem (as he did with our steep lot), he comes up with a workable solution. His help is sometimes unreliable, so he ends up doing a lot himself, which is a good thing from the standpoint of quality. What probably should have been a 2 or 3 day job turned into a 5 day job because of late starts and lack of help. But I wasn't up against a deadline, and Donnie came through with a first-rate job at a lower price than the three other contractors who submitted bids. I would definitely hire Donnie again, and recommend him highly. Just don't expect workers to be on your site from dawn to dark -- though Donnie will work until dark when it's necessary to get the job done.
Description of Work: Replaced 43' of wood fence with wrought iron fence. Replaced 63' of chain link fence with new chain link fence, and erected 113' of new chain link fence along previously unfenced lot lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$4,000

Connie B.
07/2011
5.0
fencing
  + -1 more
They were the best! Called them at 8:30 a.m. and they were onsite working by 10:00 a.m. Excellent work and price!
Description of Work: Fence blew over. Team came out and installed new posts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

karen B.
07/2011
5.0
fencing
  + -1 more
Donnie and a younger helper came to take measurements and give an estimate. Donnie was very thorough, and gave several options for me to consider. When the day came for the work to actually start, it was the younger helper that showed up early, then another helper came a bit later. The two of them worked very diligently, but did not seem to be up to the task, as there was concrete to be dug out of the previous 4x4 postholes and limestone aplenty. Even though I had again gone over the exact job specifications with the guy upon his arrival that morning, he went beyond what I actually wanted done, causing extra time and money, but I was satisfied with the overall result. What I thought would be a one-day job actually turned into a four-day job, as the two younger guys apparently decided this job was too difficult and just didn't come back after day two. I happened by there near dark on day three, and Donnie was there alone, working away. I did have to call Donnie out one additional time, as the wood on one of the gates had swollen and did not open and close properly, and he came and fixed the problem. The hardware on that gate was installed a little crooked, but I did not have the heart to call him out again to fix it.
Description of Work: I had the wooden privacy fence rebuilt along one full side of the back yard of a rent house, as well as two sections facing the front yard, and two gates rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Don C.
05/2011
5.0
fencing, driveway gates
  + 0 more
Ark-La-Tex was one of three estimates we received for this job. The estimate included options for steel posts vs. wood, steel frame driveway gate and wrought iron gates. We went with the steel posts and the steel frame driveway gate. They had another job in front of us but, to our surprise, were able to start our job a week earlier than scheduled. We'd just moved into this property and couldn't let our dogs out with supervision because of the gaps and holes in the fence. They had to work around a few trees and a gradual grade in the terrain. At the last minute, my partner asked if they could extend the fence another 75' making the total job about 200'. They did a great job and we -- and the dogs -- are very pleased with their work!
Description of Work: Donnie and crew replaced a section of privacy fence along with a walk through and driveway gates. They also repaired sections of a chain link fence around the majority of 1.6 acres.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Susan A.
04/2011
5.0
fencing
  + -1 more
Called this company after no response from another Angies list contractor. Returned my call after a couple of days and came over to give me an estimate. Came over on the day specified, but I had not specified a time. Rebuilt the gate and it was an unusual job and did a great job. Left the area clean. Would use again.
Description of Work: Had wodden gate rebuilt. Was an unusual job and the work was performed very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Allison G.
02/2011
5.0
fencing
  + -1 more
They were professional. The bid was very reasonable. They didn't do the work. They were prompt; they showed up when they said they would. They got back with the bid very quickly. Their bid process was acceptable. They were very professional.
Description of Work: They gave a bid on some fencing work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Maureen Y.
11/2010
4.0
fencing, driveway gates
  + 0 more
I used a different company and was very pleased with the results.
Description of Work: Ark-La-Tex came in with a higher estimate, but while they were here, they temporarily repaired the fence for me at no charge. On the other hand they told me they would come out and give me an estimate but didn't actually come until the following day. I seriously considered going with them, and was impressed with their obvious concern for the customer.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

joe P.
07/2009
5.0
fencing
  + -1 more
I called Donnie for an estimate, he arrived on time. We walked the yard and I told him what I wanted. He had a few suggestions, and provided a written estimate. I called him a couple days later and we set up a day for the job to begin. He arrived on time, did great work, and left my yard as clean as when he started.
Description of Work: Remove and replace existing damaged chain link fence and add a 14' gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,820

    Contact information

    1203 Ft Branch Blvd, Austin, TX 78721


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Fencing Driveway Gates

    FAQ

    Ark-La-Tex Fence Inc is currently rated 4.5 overall out of 5.
    Ark-La-Tex Fence Inc accepts the following forms of payment: Check
    No, Ark-La-Tex Fence Inc does not offer free project estimates.
    No, Ark-La-Tex Fence Inc does not offer eco-friendly accreditations.
    No, Ark-La-Tex Fence Inc does not offer a senior discount.
    Yes, Ark-La-Tex Fence Inc offers emergency services.
    No, Ark-La-Tex Fence Inc does not offer warranties.
    Ark-La-Tex Fence Inc offers the following services: Fence Installation, Labor Only, Repairs. Wood, Chain Link, Privacy, Rod Iron, Farm Fences.

    Contact information

    1203 Ft Branch Blvd, Austin, TX 78721