APPEALING CURB DESIGNS LLC

I called Shannon after getting a suggestion from a neighbor he had worked for. I had been trying to find someone to do a moderate size landscape project. Shannon came when he said he would. We met twice before he submitted his bid. He was able to gel my husbands wants and my desires. It is difficult sometimes to translate what is in your head to an on the ground project but Shannon managed it. He made suggestions that made sense. The bid was more than reasonable. The project was done in a timely manner and on budget. Shannon came back twice to tweak some small adjustments. We are really happy with the final results. Shannon was easy to work with. His crew was polite. They cleaned up on a daily basis. The sprinkler system works great. We can use water from our rain collection tanks or from the city. The rock work met my husbands high standards and has added a new dimension to our landscape. Our new water feature blends with the look we wanted to achieve. I would recommend Shannon to my family and friends. If you can't reach him by phone, text. I forget sometimes that is how everyone communicates.

This job started in October and ended May 1st. A two week job took 7 months. Tree stumps were left, dangerous debris, wire fencing, and empty plant buckets. One tree bucket too heavy for me move. No longer in use irrigation sticking out of ground from trees removed without leveling dirt after removal. Hoses removed from old irrigation laying all over property. I designed a walking garden with a limestone path throughout and they put mulch in too early. They took so long to build the garden it became too late to plant. Over the winter all of the mulch and limestone were either washed away or completely covered in dirt. The job was to be finished in time to plant and it was not. I have been way over charged for everything and expected a stunning property that is a war zone. The creek will not flow and flooded instead to the house. I am currently having the entire project start from scratch. Phone calls were never returned. Appointments missed without calls. Missing work for a drizzle of rain only to clear up the entire day. I informed them the rain would stop and the day would be fine without a response. I sent a photo of the creek backed up and no response. Shannon Smith was the foreman of this job. He promised we would plant in March. I was told the irrigation was done in October and the yard was dug up so I paid for it. Apparently not and they tore up the entire yard at the time the torrential rains started with a muddy mess surrounding my house to do irrigation. It wasn't done and I paid for it in October. I had lights to be installed ignored completely. When finally promising to buy plants two months late at the end of April he arrived late and the nursery closed on us. I had been going to Home Depot every weekend since March finding the plants I wanted and buying many. He would not plant them. I need 10 Pyracanthas and Home Depot had large beautiful ones and he said do not buy them I will. They did not have Pyracanthas at his nursery but I paid for them and I never received them as I didn't many of plants and trees. Home Depot no longer has Pyracanthas. I paid $12,000 for the plants and when they arrived they were so late they couldn't plant that day. The plants were on the ground in pouring rain all weekend. He would not answer my phone calls until I fired him. Most of the plants are dying from mold. Do not use Shannon Smith no matter who he works for. He also works for Tropical Irrigation. Trust me there is nothing appealing about this mans work. He never supervised one day. He left his crew sitting on my porch twice during pouring rain without a ride home. He did not pay his crew for poor planting in the rain. They didn't know where to plant because he was never there and they did not speak english for me to supervise on my own. I paid in advance for each stage and now I have learned my lesson. He will not provide any invoices for plants or materials. He has no record of anything done. F

I was very pleased with ,the price and plan I was given and had decided to use them. We spoke several times in person and on the phone, but was never able to make contact with them again. My phone calls were not returned.

They were very nice, great quality. Again, we got fancier version with multiple colors/logo so you can go for the basic which I'm sure would be just as high a quality. I would highly recommend them for curb design. Very appealing, people notice it and have commented on it.

My mother had several sprinkler heads that were broken on her irrigation system, and called around to several service providers. Appealing Curb Designs was the only one that could come within 2 days. Not only did they arrive on time, but they also found that the sprinkler control box needed to be replaced. The gentleman went to the store to find the exact control box and came back that Friday night to set it up. He also took care of purchasing and installing the sprinkler heads the very next day.

On Saturday afternoon, before our house was scheduled to go up for sale on Monday, we were digging to make room for some additional plants. We inadvertently struck a pipe from the sprinkler system. We called Shannon, as he had done work for us before. He came out less than two hours later to repair the pipe. Once he did, he gave us some advice about nearby nozzles, and replaced a couple of heads, which had been oversized in the original installation. Great service. He's thorough and responsive, and very reasonable in price.

Overall, Shannon did a disappointing job. He had to return to fix leaks in the sprinkler system. He underestimated the amount of sod to purchase and as a result had to return with a second batch to complete the job. While we weren't bothered by the delay, almost all of the second batch of grass never took. Some as a result of not being covered by the sprinkler system he installed (he had to return to extend the sprinkler to areas that were sodded). He committed in emails to fixing the issue, but several weeks have passed and he did not respond to repeated communications.