A professional company -- one that adheres to ethical standards and deals honestly with people -- will understand that "NO" means "NO." That does not seem to apply to Michael Biggs at American Senior Benefits of TX. After not answering a phone call from them on 11/27/17, I called back and left a message to put my number on their Do Not Call list. That message was ignored. Biggs called again two days later at 8:05am while my wife was still trying to sleep. I told him off and said put me on their Do Not Call list. That request obviously went in one ear and out the other. Biggs had the audacity to call again on 1/10/18 at 8:02am, just a few minutes after I had gotten out of bed. He seemed surprised to think anyone would find that time rather early to make unsolicited calls. He promised to not call again, but there is no reason to believe anything he says. It seems American Senior Benefits of TX is one of those companies that believes if they are persistent enough they can wear reluctant senior citizens down. Companies that are honest and provide useful services do not have to engage in harassing tactics.
Description of Work: I wanted to not receive unsolicited phone calls from telemarketers.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Darryl P.
11/2017
1.0
health insurance providers
+ -1 more
Someone phoned 11/27/17 but left no message on the answering machine. I called back later. The recording said it was Michael Biggs with American Senior Benefits. I left a message to place my number on their do not call list. My request was ignored. He called again the next day and again left no message. Then he called again the following morning at 8:02. That time I answered in order to stop the phone from ringing and waking my wife. Am trusting he got my message loud and clear that time that I do not do business with such rude and unethical people.
Description of Work: I wanted no phone solicitations which is why I placed my number on the state and national Do Not Call lists years ago - but they called any way.
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Service Categories
Health Insurance - Agents & Companies,
Drain Cleaning
FAQ
American Senior Benefits of TX is currently rated 1 overall out of 5.
No, American Senior Benefits of TX does not offer free project estimates.
No, American Senior Benefits of TX does not offer eco-friendly accreditations.
No, American Senior Benefits of TX does not offer a senior discount.
No, American Senior Benefits of TX does not offer emergency services.
No, American Senior Benefits of TX does not offer warranties.