All Nation Restoration

People who did work Jon. Perez,Jesse,Jaime great work been in Austin 5years best experience Iâ  ve had with anyone

The All Nation crew was excellent. They responded quickly to my phone call when I was panicing, and told me what I should do, and scheduled an evaluation in a timely fashion. The supervisor explained everything in detail, including the process after they were finished with their work. They were polite, profressional and worked diligently. They even alerted me to an unrelated plumbing issue that couldn't have caused problems in the future if left unaddressed.

My wife and I returned from a vacation to find a water pipe had begun leaking, and soaked carpets and flooring. All Nation extracted water from the carpets and set-up fans and humidifiers to dry the place out. They also helped us locate the leak, and returned after it was repaired to remove the unsalvagable carpet, check baseboards for mold and do further mitigation. They were very prompt reponding to our original call, and were totally courterous and professional throughout. They also provided work details and estimates to our insurance company, in a timely and professional manner. We couldn't have asked more from them!

Everyone was very nice and responsive. However, there were a few problems. The first was just my email getting taken down wrong. Basically just took me longer to get the quote and with form but ultimately the project still started on time. There was also a misunderstanding on what needed to be removed and they ultimately removed too much drywall. This would not have been a problem but they also do not replace the drywall for you. Ultimately, the project got done on time and communication was solid over phone/text but there were definitely some hiccups. Edit (07/23/2022): Everything above still stands. However, I was contacted by the owner who apologized and wanted to do everything in his power to make it right. After a great conversation, he ultimately refunded some of the project cost since they took out too much drywall. Although this doesn't negate the issues that I had, it shows that All Nation Restoration has integrity and is willing to admit when they have done something wrong and then attempt to fix the issue as best they can. I would ultimately use them again if I needed water damage to be removed.

Ben H and his crew hold very high standards of work performance and integrity . They are very proud of their work, and insist on excellence . All Nation made an amazingly clear and reasonable bid , made accommodations as needed, and initiated important, and necessary actions in my project. They presented good qualitiesâ Honesty , integrity , wonderful skill and willingness to take on difficult challenges . My project was very difficult , required scaffolds for potentially dangerous â in the airâ construction and remediation. They were optimistic , friendly, honest and kind .â â always. All Nationâ s crews are trustworthy, reliable and very skilled .

Ben and the All Nations Restoration crew are wonderful to work with! They are Caring, skilled, trustworthy and very accountable . They finished on time, and produced excellent work. I will definitely work with them, and refer them to others, in a heartbeat!

Ben, the owner of All Nation Restoration, is the most honest, respectful and genuine business owner we have ever worked with. He is about helping people and not about just getting the job done so he can get onto the next. He truly cares about and wants to do right by his customers. Ben not only made sure he removed the mold and water damage from our home, but went out of his way to help us identify the source of the water damage so it could be corrected. He made 6+ trips to our home to check-in and even got on the roof with my husband to help remove rotted wood from our chimney. He is extremely affordable compared to other companies and his end result I guarantee is better than what you pay for a bigger company that only cares about the next job for the money rather than the people they are helping. We are truly thankful we stumbled on All Nation and wish every business owner cares as much about the customer as he does.

Do yourselves a HUGE favor and use these guys. I have never worked with another company that cares SO MUCH about their customers. I don't even know where to begin. We reached out because we saw evidence of a water leak. They not only helped us remediate the water damage (which was far worse than we ever could have imagined) but they also held our hands through the insurance claim process and made sure that they worked in such a manner that they were able to provide insurance all the information they needed to help us with our claim. Further, when the claims adjuster came out to our property, Ben was present to answer any technical question we could not answer. The adjuster spent over 2 hours at our house and spent time doing things he didn't need to do and Ben never made it feel like we were an inconvenience or that we wasted his time in any way. Not only that, his entire staff is not only competent, but professional and they truly support you in every way they possibly can. They transfer knowledge so that you as a homeowner can identify leaks in the future. Ben is incredibly straightforward and honest and I love the way he communicates - there is no reading between the lines, he will tell you EXACTLY what he's thinking, even if it's news you don't want to hear. Any bad news is usually coupled with an incredibly logical explanation that you can jive with. Every single person we've interacted with from this company - whether it was Chris or someone else, they were all equally as competent, cared equally about us as clients, answered all our questions and never made us feel bad about anything. Ben (the owner of the company) fosters that kind of environment and it shows. All his employees are stand up guys and the work they do is phenomenal. They could have come into our house and remediated the leak without documenting anything and that would have caused us to miss out on our insurance claim, but based on them taking the time to document everything, we were fortunately able to get help from insurance with regard to our water leak. All Nation went the extra mile to hand hold us through that process. Can't appreciate them enough for their help during a stressful time for our family.

What an incredible experience!! Ben spent significant time with me on the phone explaining to me the process of what his company does the day before he came out. During a time when most small businesses are struggling, he honestly told us that we DID NOT need to spent thousands of dollars and that we could use our own fans to dry out the wet area. He was incredibly professional, honest, and punctual. I could not give a better review to any company. I would recommend him to anyone who has water damage. I would use him FIRST before having any other company come out. He will save you a ton of unnecessary demolition and money. I seriously can not say enough nice things about Ben and All Nation Restoration!

Chris is now my go-to guy, should I need this companys help again. I wish all companys had a Chris working for them! You would never have to worry about the quality of work you are receiving. He showed up every time ON TIME with a professional attitude and a smile on his face. Chris also rearranged his schedule without a second thought when I ran into conflicting appointments because I did not check my calendar. Thank you All Nation Restoration and with the greatest of pleasures, Thank You, Chris! To a job well done.

Chris was professional, courteous,, respectful, and did an excellent job of taking care of my water problem.

Responded promptly, worked efficiently. Was responsive to our concern about wearing booties to keep the rest of the house clean. Overall, a good experience, would use them again.

Ben was terrific in every aspect the two times I have used his company in the wake of having leaks in my house. He was super responsive showing up within 1-2 hours of the call, explained everything patiently, gave options and wasn't pushing the most costly one but rather what he felt best, and when the drying wasn't completed all the way he left a couple of fans to finish the job properly at no extra charge. This was such a refreshing change compared to most contractors in Austin. I hope I don't need to use his restoration services again but if I run into water issues I know who I will call first

There is no way that I can overpraise the quality of work and professionalism of Ben, Chris and AllNation Restoration. We discovered a significant mold issue in our call space, and Ben got back to us immediately when we contacted him. He met us at our house in 15 minutes (it was after 5pm in the evening), and marshaled Chris and another truck to come in and do the inspection. They walked us through all the issues after making an assessment, and were able to install fans and dehumidifiers that evening. They let us keep the equipment over the weekend, free of charge, and even gave us a reduced rate â  out of the kindness of their hearts. When Chris returned on follow-up visits to atomize the house, he even gave us some helpful pointers on other home-improvement questions. He and Ben were so kind, courteous, generous and personable. One touching note worth mentioning is that they also had with them an intern, I believe from the Manor School District, whom they were offering summer employment as a means to work his way into the trade. These two business owners impressed us deeply not only by the quality of work they accomplished, but also by the strong integrity and goodness of heart they exhibited. We would give a 10 star rating if we could! And we recommend AllNationRestoration wholeheartedly.

Responsive, professional, trustworthy, and a good value. I was very impressed with their courtesies on the phone and in person. All Nation far outperformed other remediation companies that I've used previously. This job involved the removal of the ceiling in two separate rooms. They did a great job!

On time, very professional and clearly looking at my situation for what was actually needed (as opposed to what could be charged). Knowledgeable in evaluation so as to document the current situation and provide an essential written summary for my records. Would recommend based on my experience. Thank you.

I had a water leak in my walls. After getting the leak fixed,I was worried about the water in the walls and in the carpet. It was a Sunday evening, I looked on home advisor for help. All nation was the first company to reach out to me. They came out that night to do a free estimate. I wasn't using home insurance, so they are able to set everything up to save the carpet. They set up fans and dehumidifiers that visit. They came back the next evening to remove the baseboards and drill holes in the bottom of the walls. Fans and dehumidifiers stayed on another 46ish hours. They came back to make sure everything was dry using there special equipment. Then they sprayed the areas with special chemicals. I'm pleased with their service. Ben explained things in a way I understood. Chris finished the follow ups. Both made the stressful experience a little easier. I would use them again, and recommend them to people needing this service.

They were great. The representative was very knowledgeable and if I ever have water restoration problems I will definitely give them a call.

They were amazing! Best service ever!

Expensive but with polite, courteous, prompt, and accurate service. The job was well done.

My washing machine flooded part of my house and Ben and Chris were quick to answer my call! Honest, friendly, helpful company. They did a great job with clean up and accommodated our work schedule. Highly recommend! :-)

Ben and Chris have been fantastic from day one. My AC condensation tube was clogged, causing a decent amount of water damage. As a first-time homeowner, I wasn't sure where to turn or who to trust. They were fast, professional and thoughtful. They took the time to walk me through what was damaged and next steps. They even made themselves available around the clock, making sure I get the assistance I need from other vendors and even offering to stop by when they're there to ensure the work is done properly. Would 1000% recommend.

The service was outstanding. My water leak damage was evaluated and the course of action to repair was discussed in detail. The price quoted before the repair work was done was the exact charge at completion of the work. I will use All Nation Restoration again if needed.

Wonderful company to work with. Very professional. Quick response to calls. Will keep their card for all future needs

Chris and Ben from All Nation Restoration did a great job of inspecting the areas affected by a leak from my A/C unit and identifying where water damage occurred. They also took the time to explain how they determined where the water damage was detected (beyond the water stains visible on the walls and ceilings). There was never any pressure to take any extreme measures to fix the damage. After they provided a thorough explanation of the water damage and remediation options, I decided to hire All Nation Restoration. I am very pleased with their work and would definitely hire them if I ever experience water damage again. Thanks for the HomeAdvisor!