All Good Roofing & Additions

Very disappointed. This was my second roofing addition by AGR. It is a very nice structure, unfortunately it was not built to the contracted design due to some miscommunication with their foreman. The cover was supposed to provide a 1-foot overhang on all sides of the deck, but I was shortchanged on the front and back sides. They offered to place a gutter system on the back side to mitigate rainfall dripping on the deck's surface, which is not what I wanted, and does not solve the shortage on the front of the deck. It is not what we discussed, it is not what we agreed to, and it is not what I paid for. The crew's clean up protocols are also less than desirable. I continue to find roofing screws, bottle caps, scrap metal, and saw blades scattered about the work site. AGR made a mistake, and all their efforts to date to correct it have fallen short of my expectations. After 6 months, AGR continues to drag their feet on resolving this dispute. Their communication has been reactive and comprised largely of excuses and finger pointing. Solutions were promised and when pressed for delivery met with more excuses and finger pointing. The original structure had only two requested design elements, posts were to be set at all four corners and spaced equidistant, with the cover to provide a 1-foot overhang on all sides of the 16x24 deck. After explaining my requisites, Mark had to edit his field notes to reflect the final agreed upon length of 25’. The field notes were not correctly transcribed, a mistake of an amateur. I reiterate that this is a nice structure, and it will most likely last for a great many years. This was a simple problem to resolve, and I am very disappointed that Mark refused to make this right. I may cautiously recommend to others, but I will not use AGR for any of my future projects.

Beware!!! My fiance wanted to extend the backyard patio so he hired All Good Roofing & Additions because the owner appeared to be professional and reputable. He was completely wrong! The owner, Mark, asked him to pay 40% of the total cost upfront in order to start the job. He did and the following week they began. He quickly noticed that the work they were doing was not what he expected. They were using the dirt underneath the grass as a base to pour the cement, instead of gravel or road base. My fiance kept calling Mark, asking questions and every time it was the same answer of how this was fine and he’s being doing this for x amount of years. My fiance became skeptical and got second opinions, which all told him that the work being done was of low quality in order to gain the most profit. He called and texted Mark to fix the issue and make it right, which at that point Mark said it would cost more money than the original quote. He decided to wait for the new quote to see what additional cost he would face, instead, Mark sent my fiance a document stating he should find another contractor and would return less than 50% of the down payment. He even cornered my fiance into signing some document saying he is releasing the company from its duties and not to write a bad review. In the end, my fiance agreed to sign the document so that he could get some of the money back. He lost money and doesn’t have anything to show for it. I’m not the type of person who writes reviews but I decided to write this one because, as a witness to this entire ordeal, it’s completely unprofessional what Mark did and my fiance was RIPPED OFF!!!! I’ve never heard a company blackmail a customer to ensure the company doesn’t receive a bad review, it’s EXTORTION!!! This all would have been avoided if Mark had the ethical decency to do the job properly or at the very least give my fiance a full refund. My advice to everyone is to stay far, far away from this company or think long and hard before contracting them, I would not want anyone to go through what my fiance went through.

Mark provided a detail estimate of the cost and made suggestions to improve the project. The work was preformed during very hot weather. Exceeding 105 degrees. All the work teams, cement, carpenters, painters and roofers had lead workers to oversee the work when Mark was not present. Our neighbors were impressed how hard and long everyone worked. We are very happy with the results. Mark was very easy to work with and very professional. I would use All Good Roofing again.

The workers showed up on time and actually had a better way of installing the carport than Mark did. The work was done well and the carport is working beautifully. I had used them before to make a sun room out of a back porch area. That sunroom, years later, is still keeping cool in the Summer. I had been wanting to use them again, but they have not been available.

I was deployed overseas and was not able to take advantage of this deal.

He promised a lot and had a reasonable bid for the work. But after demolition, when the work started, he left unsupervised unqualified works to do the job. When I pointed out that they weren't extended the drive as agreed, phone calls were made. At this point he said he would go ahead and extend, but the big work requiring machines a was done and the rest was left to one man how appeared to be following different directions than what had been agreed upon. Mark's excuse for this what that "the city "cam be" and said we couldn't expand into the easement. SInce the expansion was a critical part of the project this was a BIG deal to me. If the easement was a problem it should have been known and explained in advance and an alternative to the expansion we'd agreed upon discussed. Instead I got a sloppy uneven expansion that did not meet the main criteria -- creating a path along the drive way for renters to enter the back apartment. Disappointed with drive way and will have to find another way to achieve the expanded walking space. The walkways in the back yard were fine except in 2 key parts, The entrance to the upstairs apartment and the entrance into the utility room. In both instances the unsupervised worker made the easiest choice, neglecting to conform with the rest of the design. Mark actually told be that "you can only do so much with concrete. He clearly did not want to fix the problem and attempted to convince me that this was good and what I should expect. The walkway to the front door was going to curve out to the curb. like the drive way it sat next to, rather than hitting it in a straight line. The "curves" were 4 uneven lines and, no curves and without symmetry. He told me over and over again how good it looked, when it was clear I was not pleased with the result. Every offer or suggestions to fix was going to cost more money, plus he had the gawl to tell me to pay the men extra and not hurt their feelings. There was supposed to be a curved pathway connecting the driveway to the walk way. This was put in as an afterthought, even though it had been part of the original plan, There was no curve to the path and it was bucked in the middle. They had concreted over one of my sprinkler heads. Again, Mark tried to convince me "it looks good. there is only so much you can do with concrete" I had that completely removed. This was the first of many home improvement projects for the house. I cannot recommend his company again. If someone other than Mark can come by and discuss my options and bring the project in line with what we'd agreed to do, I'll happily remove this critique. But as of today, I am very unhappy with the work and did not get the extra curbside appeal or additional function I invested in.

This was a Big Deal. When the vendor came out, the cost to do the work was considerably more than the Big Deal and I was no longer interested.

We bought a home with a large patio that was covered in slate, which was unattractive and also got hot as hades in the summertime, and had a dangerously high step around the perimeter. I knew I wanted some kind of cover or pergola but wasn't really sure what, and was at a loss about a cost efficient way to deal with the slate. I must have called 10 deck and patio companies and the majority of them would not return estimates or were very unhelpful in coming up with a solution for me, or wanted to do a $25000 makeover. I found All Good here on Angie's List and was impressed with the variety of covers on the website. Mark arrived and immediately his mind began churning. He suggested that we pour 3 inches of concrete directly over the slate, and install an aluminum patio cover complete with three fans. He also gave me ideas for 'phase 2' of the project. The concrete guys were fast and professional and cleaned up after themselves. We absolutely loved Paul and Tracy, the husband and wife who installed our patio. Our children adored them. Paul went above and beyond, installing a new piece of wood on my door and a matching porch light on the garage and hooks for my plants. Tracy is a horticultural guru and gave me much advice about my yard, and they even pruned my lemon tree for me. Y'all, they brought us fresh eggs from their chickens! At the end of the job, they arranged the furniture back on the new patio and left it spic and span. Mark was very professional throughout the entire process and everything was done exactly according to plan. This was a lot of money for us, and therefore we were nervous that we would not be happy with the result. We are thrilled to say that it exceeded our expectations.

He was punctual, willing to talk, very friendly. We were thinking of getting a porch room addition. The other companies that we talked to were in the $80,000 - $90,000 range. He quoted us $55,000. I started wondering what corners he was going to cut, or if the price was going to get raised half way thru the work (maybe we have read too many stories about the negative experiences that some people have had). Also, everybody else talked about getting the proper permits - he said we could skip them. He did give us references which we checked out. Most of them were 3-4 years old. Nothing current. We also discovered that there were some issues regarding not paying his painters in late 2013. In the end, we decided that a new deck and screened porch was more in line with what we wanted (we haven't contacted anybody about that yet).

We paid $900 for additional services. They did a great job on our roof.

We didn’t have a great experience with them. They were on time and they did the job but basically they made a slub that completely pulls water so we have a really big flash in it. It pulls like a giant lake of water every time it rains and we tried to get back with them for them to help fix it and they wouldn’t and they also like apparently did not put cement on top so we have a like the rebar coming through the top now. That was long ago – 3 years. I don’t remember I think it was around $8000.

I liked working with him because of his honesty, he was very frank about expectations and what was actually possible. His estimates were all very accurate as well. I've even recommended him to some of my colleagues at work.

I previously used them 8 years ago and I was pleased both times. They were good. They did what they said they would. They did it professionally and quickly. I didn't have any problems and it turned out well.

I contacted All Good to schedule an appointment for a consultation and estimate for a patio cover and deck. They responded relatively quickly with a call to schedule a meeting. I spoke with Mark and got a little bit of a weird vibe from him during that initial call—he came off as mildly condescending and high-pressure, but I wanted to give him the benefit of the doubt and scheduled the appointment anyway. Over the weekend, my husband and I decided not to go through with the patio project due to a change in our financial priorities, so I called All Good on Monday morning to cancel our appointment. I spoke to the receptionist and asked to cancel, and she immediately put me on hold and transferred me to Mark. After I explained the situation and told him I was canceling our meeting, he inquired about any other estimates we'd gotten, speculated as to my budget, and told me that I wasn't giving him a chance. I repeated that we weren't going through with the project, and still he persisted. He was giving me a very hard sell and putting me on the defensive, so I told him once more that I was canceling the appointment and ended the conversation. His manner throughout was patronizing and off-putting. Based on this interaction with Mark, I would not recommend doing business with All Good.

All Good Roofing & Additions were on schedule, they cleaned up, and they did everything that they said they would.

They arrived promptly, and spent about 2 hours scouring the roof for nail pops, loose shingles, and other anomalies. After going over the entire roof about 4 times, we went over the details and options, and were good to go. They didn't push a replacement on us (which we don't need, but have heard from other vendors), and left us with a credit to apply to future work. Overall, we were very pleased with our service.

It went well. They were very friendly. They worked quickly and I thought the quote was good and they did nice work. The only thing I didn't like is that as soon after they left, we discovered that our underground sprinkler system had a few broken pipes and we believe it's when they slammed their pick axes into the ground. We believe it broke our pipe there. When we talked to them about it, they said it wasn't them and they weren't going to do anything about it. It wasn't a big cost but that's the only thing we didn't like. They weren't willing to concede that perhaps their workers had caused the broken pipes.

Followed up. Were very thorough.

Oscar and others from All-Good-Roofing were diligent, thorough workers. They were courteous, worked long hours, and cleaned up after the work was completed. They met our expectations. Several houses in our neighborhood have had leaks around the chimneys, so the problem may have been a combination of faulty designs of original crickets, shifting, and the extreme temperatures of 2011.

The representative was on time, but he told me it was not worth his time to have a crew come out for such a small job. He suggested some additional work I might have done to make it worth his time (a new walk, for example). I was not interested. He agreed to refund my money.

All Good Roofing came out. I had bought a coupon for $200 worth of repairs for $79. The man went up on the roof and came back with a summarized estimate for the repair of the leak I had indicated. However, he first told me that I had what he thought was hail damage to the extent that it could be replaced by insurance, and suggested I call the insurance company. He also suggested I call Angie's lList and get my money refunded if that was the case. He also gave me an estimate for the roof. Actually, the insurance company DID offer to replace my roof, and I ended up getting it done elsewhere. Angie's also promptly refunded my money. However, All Good's roofing estimate was very good. I have everything good to say about them and the integrity that they showed.

I had them remove the old walkway and put in a new one. The concrete work was ok. There was a chipped tile right where the concrete work was done, which was a minor issue. I would assume if a company broke it while doing the work, to fix it and make it presentable. The workers said they would come out and fix it and never did. I did not care for the gentleman's manner either.

I wasn't 100% happy because of the issues we had. After we got our Jacuzzi, there was leak and water was running down the pad. We found out completely after the fact that the pad was not level and was on a slant. The workers did a great job and it wasn't necessarily their fault, it was how they were directed.

I don't do many reviews here. I probably should, but unless someone has really provided very questionable business practices, I don't take the time to. I called this company to get an estimate on replacing existing patio posts with cedar posts/columns. When I spoke with the owner, he told me to write down his email address so I can email him photos of the patio. I told him that I had already spoke to someone in his office and gave them my email address, and since I was driving at the time, I asked that they email me and I would send pictures. This should have been my first clue that this company didn't think my project was worth their time, as they wanted email and not a site visit. The next day, I took the time to send four pictures. Mark called me back and perhaps he was having a bad day, as he told me it was a really small job (his over the phone site unseen estimate ...$2,200...this is small?!) to put up THREE cedar posts with trim on my patio. He quickly told me that he could do it for free if I had him install new windows. What?! I don't need windows. I just had windows installed. Or he said, if I did some concrete work for you, put in a new carport, then I can give you a better price. I told him that not only did I not need new windows but just finished a kitchen remodel and was winding down my updates. He told me that he would have done the posts for free for work like that and I should gotten them to have done it. Bad experience. I would never call this guy for anything.

The crew was good and finished the project on time and it was on budget. There was one small item that did not turn out well. Upon review by the company owner, he agreed and quickly had it fixed. I’m very satisfied with the end result!