About us
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.34 Reviews
Showing 1-4 of 4 reviews
Molly B.
05/2015
vacuum cleaners, home security systems
+ 0 moreunknown
Description of Work: Installed new vacuum and ordered new parts for me.
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|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
$1,000
Wasan A.
03/2014
home security systems
+ -1 moreI left a voicemail, they called me back 3 days later and said they had no idea what they would charge for monthly service and that they would think about it and get back to me. That was 2 weeks ago and I never heard back from them again. I'm honestly shocked these folks are still in business in light of all their consistently terrible reviews.
Description of Work: I called the provider to activate monitoring service on an alarm they installed in the house we are purchasing.
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| quality | |
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Tom L.
02/2012
home security systems
+ -1 moreCall someone else that wants your business.
Description of Work: I called for help with my intercom system. I spoke to the representative, she said that she would have to call me back to schedule an appointment as they were so busy that she didn't know when she could fit us in. I never received a call back. I called back (2 weeks later), they said the would call me back before the end of the day. Still no response. I guess business is so good, they don't need to worry about customer service.
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| professionalism | |
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Janet T.
05/2009
home security systems
+ -1 moreI was about to have a tile backspash put in my kitchen, and my main intercom station was not working. I needed to repair it or replace it before the backsplash was installed. The original installers of the intercom system said they no longer repair my kind of station. (It was 8 years old.) They also could not order the parts. They said they would be happy to replace my main unit and all of the intercoms around the house for about $2500. I called Alamo-Austin systems for a second opinion. David called himself "the last intercom repairman in Austin." He had the unit repaired within the first 15 minutes of his visit. He also quickly tested the system and found one broken station. I asked about replacing a yellowed station cover outside. He gave me a price, and he said he would collect payment on his second visit. On his second visit, he replaced the 2 stations and cleaned the speakers for the intercoms around the house. David also repairs alarm systems and central vacuums.
Description of Work: David repaired the main unit of my intercom system. He tested the stations around the house (around 12) and cleaned the speakers. He replaced 2 stations.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$500
Contact information
1707 S LAMAR BLVD, Austin, TX 78704
www.alamo-austin.comLicensing
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Vacuum Cleaners,
Stereo and Home Theater Systems,
Lighting,
Heating and Air Conditioning
FAQ
ALAMO-AUSTIN ALARMS is currently rated 4.3 overall out of 5.
ALAMO-AUSTIN ALARMS accepts the following forms of payment: Check
No, ALAMO-AUSTIN ALARMS does not offer free project estimates.
No, ALAMO-AUSTIN ALARMS does not offer eco-friendly accreditations.
No, ALAMO-AUSTIN ALARMS does not offer a senior discount.
Yes, ALAMO-AUSTIN ALARMS offers emergency services.
Yes, ALAMO-AUSTIN ALARMS offers warranties.
ALAMO-AUSTIN ALARMS offers the following services: Repair of security systems,intercoms, central vacuums, all NuTone and Broan products
Contact information
1707 S LAMAR BLVD, Austin, TX 78704
www.alamo-austin.com