Heating and Air Conditioning, Appliance Repair - Small, Appliance Repair
About us
Aircom is a family-owned and operated business offering quality service to the Greater Austin area for over 16 years.
We serve residential, commercial and mobile home clients. Aircom can provide emergency services 24 hours at any time of the day. We also offer senior discounts and accept all major credit cards. Aircom is a proud member of the Better Business Bureau with an A+ rating!
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Aircom can take care of all your HVAC issues: air conditioning, heating, heat pump and appliance installation. We offer sales and service for all makes and models. Aircom can also handle maintenance, repairs, and installation for your home appliances.
heating & air conditioning/hvac, small appliance repair
+ 0 more
He arrived early and within minutes had a bid ready and gave me what was a very honest assessment of my system. He had a written bid emailed to me immediately and stayed late to answer my dozens of questions.
Description of Work: Stuart came out to give me a bid on replacing my entire HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jennalee R.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Miike was referred by my home protection plan...fidelity national home warranty which I cannot praise enough. He was on time, knew what he was doing and got it done ...one time..and the right way. I couldn't ask for anyone better. We have since used him on our rental properties with the same results. The insurance company paid so I cant comment on the price, but in making calls other places were com0parable for what needed to be done.
Description of Work: replaced the air handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,400
Pam K.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were very accommodating on the time I could meet with them. Nice and professional. I will use them again. The price was about the same as another bid I received from another company. Glad I used Aircom
Description of Work: Recharged upper AC, re-insulated hoses that were worn and deteriorated, re-insulated unit where it had been torn off, cleaned the coils on both AC units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Yoshio O.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went very well for us. I would recommend them. They were methodical and professional. They were very good at explaining how to turn things on and off and what changes they made so there's a lot of transparency. They were very punctual. They came out when they said they were gonna come out. They were on time.
Description of Work: We used Aircom Air Conditioning & Heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from AIRCOM AIR CONDITIONING & HEATING
Thank you so much, your satisfaction is our goal.
Patricia L.
11/2012
1.0
heating & air conditioning/hvac
+ -1 more
No work performed.
Description of Work: I Called Aircom Mechanical to come check out the AC at the house we own where our son lives as it wasn't cooling. Mike came out fairly quickly and looked at the outside unit, the inside unit and thermostat for about 30=45 minutes. When he told me what all needed fixing and how much he estimated it would take to fix it, he stated approximately $800, a figure I felt much too high. After telling him I'd have to discuss it with my husband, I called another company who came out right away also. The second tech wrote up the problem areas that pretty much corresponded to Mike's of Aircom only the second estimate was around $200!! Long story short, we had the second company fix it and so far, no problems. Cost was $210. The second tech told me some companies have gone to paying their techs on commission which I believe would only lend itself to the possibility of over inflating estimates. I will never call Aircom again.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from AIRCOM AIR CONDITIONING & HEATING
I apologize for the experience the member had with our company. We don’t inflate estimates. We base prices on the work that needs to be done.
Pat D.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
I came back from a trip to discover the AC was completely out. The representatives from AIRCOM AIR CONDITIONING and HEATING were able to determine the damaged part. At the time the Air unit was not working at all. The representative was very professional and punctual with his service and successfully solved my problem. Most important the representative was able to come out on a Sunday which was critical.
Description of Work: The Representative from AIRCOM AIR CONDITIONING & HEATING performed a service call supporting an Air Conditioning issue that I was experiencing. The Air Conditioning Unit had completely stopped working.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from AIRCOM AIR CONDITIONING & HEATING
Thank you for taking the time to follow up with a review! We are glad that you are pleased with our service!
Will H.
03/2010
5.0
heating & air conditioning/hvac
+ -1 more
Our airconditioning stopped blowing cool air and we noticed that the compressor unit outside wasn't kicking on when the air started blowing. We called AirCom on Monday at 6pm and the AirCom tech, Mike, was onsite at 6:30pm. Amazing responsiveness! On arriving, and after explaining what had happened, he quickly had the outside unit apart and noticed that the fan motor had blown out. In order to ensure this was the only problem (not simply jumping to the conclusion that the compressor was also broken), he spent about 30 minutes cooling the actual compressor unit with our hose to enusre that it was still working. It was, so the only components needing repair were the burned out fan motor and the capacitor it took with it. Mike immediately got to work after I gave him the go-ahead on the cost and we had cool air in the house again by 8:30pm. Mike was exceptionally polite and courteous, and he gave us a courtesy check on our system pressure just to make sure everything was OK, and it was there were no other issues. I feel like the price was slightly high, but I'm not an expert and given the service experience and quality, these guys are worth it. I will certainly use them again for my A/C service needs.
Description of Work: Diagnosed air conditioning not blowing cool air -- repaired and replaced blown fan motor on our compressor unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$584
Response from AIRCOM AIR CONDITIONING & HEATING
Thank you for your feedback! We are pleased to add you to our list of satisfied customers! Thanks again for your for your time and for the opportunity to work with you!
06/2006
1.0
heating & air conditioning/hvac
+ -1 more
The experience I had with this company was very bad; they actually broke environmental laws by releasing Freon into the air. I really did not like that at all, and I would not ever think about using this company again. I don t think anyone else should use them either, after doing something like that.
Description of Work: They worked on my air-conditioning unit to repair a line.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$50
Response from AIRCOM AIR CONDITIONING & HEATING
We do not release freon in the air. I apologize for the experience the member had with our company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Repair
FAQ
AIRCOM AIR CONDITIONING & HEATING is currently rated 4.3 overall out of 5.
AIRCOM AIR CONDITIONING & HEATING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AIRCOM AIR CONDITIONING & HEATING does not offer free project estimates.
No, AIRCOM AIR CONDITIONING & HEATING does not offer eco-friendly accreditations.
No, AIRCOM AIR CONDITIONING & HEATING does not offer a senior discount.
Yes, AIRCOM AIR CONDITIONING & HEATING offers emergency services.
No, AIRCOM AIR CONDITIONING & HEATING does not offer warranties.
AIRCOM AIR CONDITIONING & HEATING offers the following services: Aircom can take care of all your HVAC issues: air conditioning, heating, heat pump and appliance installation. We offer sales and service for all makes and models. Aircom can also handle maintenance, repairs, and installation for your home appliances.