Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
donna J.
08/2007
air duct cleaning
+ -1 moreThis man did not return phone calls when promised. He did not inform me when someone would be coming for the service call. His emergency cell number was "temporarily unavailable." When I asked him about this, he said the "voice mail was full." I had to make a complaint to the home warranty company to get him to return my calls. When he finally did call, his manner was rude, aggressive, and insulting. He yelled that he did not have to listen to me, and went on about how he couldn't help it if he made mistakes and forgot things. Some professionalism was what I hoped for, but all I got was abusive responses. Even though it is his company's responsibility to repair their previous work, I am calling another company to do the job, as I do not feel safe letting this man into my home. In fifteen years of home ownership and plenty of repairs, I have never felt threatened by a service provider until today.
Description of Work: Air duct became disconnected. Air Services came in and replaced the part and reconnect the duct. The repair work failed and the duct fell off again. We had no A/C in 100 degree temperatures.
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$300
MELISSA P.
08/2006
heating & air conditioning/hvac
+ -1 moreHorrible.
Description of Work: This company is a contracted with my home warranty policy. My air conditioner broke late on Friday night. It was the middle of the summer and 100 degrees outside. My home warranty said that I could call the company directly so I did. The technician said that he was in north Austin (I'm in south Austin) and that he could not come to help me b/c he wasn't driving south today. He also said that he probably couldn't get to me before Monday either. On Monday, they called and said that they would be out Tuesday. When I called to let them know that I didn't need their services b/c I had found help elsewhere, someone picked up the phone and hung it up.
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Contact information
11511 LARCH VALLEY DR, Austin, TX 78754
Licensing
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Service Categories
Air Duct Cleaning,
Heating and Air Conditioning
FAQ
AIR SERVICES is currently rated 1 overall out of 5.
No, AIR SERVICES does not offer free project estimates.
No, AIR SERVICES does not offer eco-friendly accreditations.
No, AIR SERVICES does not offer a senior discount.
No, AIR SERVICES does not offer emergency services.
No, AIR SERVICES does not offer warranties.
Contact information
11511 LARCH VALLEY DR, Austin, TX 78754