ABC Home & Commercial Services - Austin

They came in and set up a generator on my lake. They told me when they were coming and showed up right on time. The price was exactly what they said it would be. I am very pleased with their work. They cleaned up after they were done with the job.

He offered suggestions that were way better than mine. He was very gentle, kind, informative, and knew exactly what he was doing. He put up some pictures, hung a lamp that has a chain, and patched some walls where there were hooks previously. He did the job in 4 hours. I will be using them again to fix my irrigation system.

I have used ABC Pest and Lawn for 2 years now on a maintenance program. They come out for quarterly extermination visits, and bill about $100 each time. All the service people who have come out are friendly and professional each time. We love the fact that with the maintenance program, they will come out for re-treating as needed. Since they seem to have people around our neighborhood regularly, when we've had to call in-between regular visits, they come quickly -- in our case, the same or next day. It's very reassuring to know if you think you've still got a problem after their treatment, you can just call and they will come back until you are satisfied. And the bugs are gone! We also recently got a quote from them on a rodent exclusion. They quoted $600, which was 1/3 of the price of the last rodent exclusion we had a few years ago (with a company that basically stopped responding to our calls). If their exclusion services are anywhere as good as the pest control we will definitely be pleased.

I purchased termite insurance with them. They will check my house on a quarterly basis and if I do get termites they are liable for structural damage up to two million dollars. The only problem is their communications isn't as good as I expected. They did a great job. They got rid of all of my termites. They had the best prices I saw. It is an Austin based business. They were fourteen hundred dollars cheaper than their cometitors and they did more.

Jeff Heater was very prompt to come bid on this job. He was very professional, courteous, and knowledgeable. Jeff gave me a very reasonable estimate on the spot. The crew arrived on time and they did a very good job of cutting down 3 cedar trees, one which was bordering a neighbor's brick ledge. The crew also cleaned up well and asked me to take a look and let them know if I was satisfied with their work, which I commended them for doing such a great job. Then they hauled off the debris.

They undertake house visits and follow-ups under the agreement. They come out and service any complaints that I may have immediately. They have friendly technicians and it is easy to reschedule the dates that they have picked out automatically for the next visit if it does not work out. They are always ensuring that my pets are kept inside for the required duration when they have to do outdoor spraying. You don't have to wait long to get their service if any issue crops up. The overall experience has been very good with them. I will continue to use their services.

Very well. See above details. I must admit that I thought the price was high. However, I have priced other companies and Tree Masters' rates are in-line with what you would expect from certified arborists, so I have given price an "A."

Excellent service. The handyman was professional and courteous. He did a fine job and came in under the budget.

Excellent service. They arrived on time, as always and were courteous and thorough in their explanation of the termite problem and their treatment plan. The worked diligently and efficiently, solved the problem and followed up effectively some months later.

The plumber arrived promptly, did a thorough job and came in under his estimate.

I like ABC Services because they're very professional and they did a very good job. The man knew what he was doing. I wouldn't say they're cheap but they're dependable and you know you're going to get good quality work. They put up our Christmas lights and take them down. I've also had them come out and check our sprinkler system. I'll use them again.

The pest employee was very professional. I was unsatisfied with the services provided, price, and quality of repair that was suggested. He said he could repair the underbelly of our home with duct tape, which would not be a permanent repair. We really wanted it done professionally, and I told him that. But then I came back and told to go ahead and repair too. But when I was talking to him I heard a hesitation. So we felt that we would take care of this ourselves. When the animal was caught Kory did leave the 2nd trap, as I asked for just in case. Kory's last service date per contract was on 12/24. He did not show up-and I realize it was Christmas Eve-but he did not even call us. I called him the night of Christmas on his cell phone to ask him to come and pick up the 2nd trap. So to summarize-we did the closing of the animals entry of the outside of the home ourselves, took preventive measures by spraying Liquid Fence and laying 18 bags of river rock around the outside of the skirting to detour and hopefully stopping the animal to return.

Possible entry points for rodents were sealed the first day to prevent problems with rodents. I had none but was glad to prevent possible problems in the future. A trap was set on the roof to catch the raccoons before sealing their entry point. This is standard procedure. It went well for the first 3 raccoons but not as well with the last raccoon. It spent two nights on the roof. The entry point was then sealed but the finished product is far from professional looking. While the hole has been sealed, the final look is very unattractive. Overall though, ABC preformed the services.

Service was very good for most of the time; particularly the pest control people/ customer service. Lawn care was just OK without a lot of attention to where leaves were blown, etc. In the end, I called to cancel lawn service this summer, due to drought. Was NOT told that I had to submit request in writing. Service continued for additional two visits. When I requested that they take the $80 for final two visits off my bill, they refused. After TEN YEARS of doing business with them. I will be trying an alternate service now.

I called numerous companies that would come out and get rid of the rodents but ABC was the only one that would seal off the access points. They came back several times to make sure everything was going well and to check traps and remove dead animals and that was all on the original price. This company has been very responsive with all my concerns and always schedule someone to come by quickly and take care of it. It was more expensive than others but worth it because it solved the problem.

They showed up when they said they were going to. They charged very close to what they estimated. They cleaned up really well after themselves. They were nice and friendly. They did very nice work.

It took 6 hours to go through an attic and drain, clean remove and re-install a new heater. Something I would not want to tackle. It took two guys and was worth it.

The handyman was assigned to fix a bathroom shower leakage and also change the vanity(2 projects). Earlier he agreed to do both the jobs at around $500. After his arrival at home , he changed his mind and told the shower work was more complicated. He gave us an option that he would only change the vanity and fix a small piece of sheet rock which would be done in a half day time schedule. He was asked to do the project. He prolonged the job well over 6 hrs. He did not replace the rigid inlet and outlet pipes under vanity with flexible pipes as he had promised. Moreover, he asked us to get the putty from store. He charged us $476.86 for this job. We were totally disappointed with his work.

Overall, everything went very well. The inspector explained everything in detail. The tech was very thorough. Both were very professional and friendly. Both made sure that I understood what they were doing and why. There was an initial problem in scheduling the inspection. On the phone, the company rep told me an inspector would be out the next day (which was a Tuesday.) However, nobody showed up Tuesday. When I called the company, they said there was a "mix-up" and that someone would be out Wednesday. Aside from this, the inspector and the tech were both punctual.

I paid for a full day's work, which was somewhere between $400-600, which was the best money I have ever spent. The guy that came, Cam, did the drywall in the bathroom. He also noticed some work that needed to be done and fixed them for me without charging me. He fixed a doorknob and two leaks in the roof that I did not even ask him to do. He definitely went above and beyond for me. I would definitely use them again in the future and would recommend them to others.

They gave me a quote for a bathroom remodel. They were very responsive they were prompt and professional. The quote that they gave me a was exceptionally high. It was triple the other bids that I have received.

The sales and service staff at ABC are very professional. They listened to our concerns and took time to explain what they were doing. The service person was prompt in showing up for appointments and spend about 45 minutes each time checking for insects and putting down bait or spraying. There is one thing that bothered me about the service. I had decided to not use their services next year since the insect problem I had is under control. However, the service person showed up (without me making an appointment) for our "semi-annual treatment". I find ABC's policy of scheduling appointments without my knowledge or confirmation troubling, hence only a "B" rating. It only happened that one time. On all the other appointments, I called and scheduled the appointments myself.

When I called, they told me it would take at least 3 weeks for someone to come out, and it ended up taking about 4 weeks. But once the service rep came out, he was very attentive. He gave us an estimate for parts and labor. It ended up taking a bit longer and was more difficult than he first thought, so we ended up paying more. But it seemed worth it because the service rep really made us feel confident in what he was doing. He was also always honest and up-front with his progress, so it wasn't a surprise that it ended up costing more. He also always gave us choices when he hit a snag. (Basically, our spa was originally installed by non-professionals before we bought our house, and it was a total mess). It's been a few months since our service, so I forget some of the details. But after having contacted other companies first, who were far less professional and who seemed far less knowledgeable about how to go about fixing our problem, I had an overall feeling of relief and confidence in this company. I felt especially reassured in comparison to recent horrible experiences with practically every other professional we've hired in the past two years to help with minor maintenance issues around our house. Let me put it this way, this is the first time we've hired someone to help us, whose service actually made me want to tip them.

It was a great experience. They were fantastic and had a great price. They were significantly cheaper than everyone else and they did a great job. They cleaned up well when they were finished. They were professional and they were able to schedule with me easily.

We're on a monthly contract with them. They are a great company and a great value. We are really happy with the work.