ABC Home & Commercial Services - Austin

They come very promptly and they do a good job. They have also done some handyman work around the house and they have been very good on that.

They give me peace of mind. They’re very professional but it seems like they are fairly expensive. I feel like it's a good company.

I have been using them for years. I give them a "B" overall.

We have used them for 22 years. We schedule appointments and they show up on time. When I call them they show up right away. They are very knowledgable about the chemicals they use. I have been really impressed with their service so we stay with them.

They showed up when they said they were going to and they did not leave a mess. It also worked, and I would use their service again!

ABC employee arrived 30 minutes before scheduled appointment. He introduced himeself in a very polite and friendly way. He then showed me the work order and confirmed the reason for his visit. While we walked outside the property, I pointed out the areas of concern and in turn he explained the reasons why it was happening and what could be done to correct the problem. He explained everything veyr clearly, accurate, and to the point. He then inspected interior of the house including the attic. After everything was inspected, he pointed out problems like exterior openings that could allow mice into the attic, the garage, and underneath the storage room, tree and shrub trimming, tree/schrub fertization, lawn fertization, and bug problem. Contract had multiple options with different prices. He was not pushy, bossy, nor was he in a hurry for me to make a decision. No payment was required until services were provided. I choose my plan, he left and one week later, as scheduled, ABC returned and started working. On April 4, 2012, ABC has scheduled an appointment to monitor progress.

ABC always does good work, and it notifies me in advance of their arrival. Also, we haven't had any pests since using their services.

They have been fine. I have used their services for quite a few years. The staff is always friendly and they seem to know what they are doing. We don't have any bugs problems now. The overall experience was excellent. They were punctual, responsive, and professional. I would use this company again.

They were great we liked them. They did an awesome job. We signed them up to have them come out quarterly.

ABC was professional, thorough, and willing to answer our questions. They completed the extermination, made sure that other rodents would not get in the same way, and did a full house review just to make sure there weren't other issues.Their communication was punctual as were their employees.

They do a really good job and were very thorough. They have greatly reduced the chemicals and bugs.

I have used ABC Pest and Lawn for many services, and they have proven to be very reliable and efficient. More than anything, I appreciate that the company's different technicians communicate well with each other. For example, if the lawn maintenance technician notices a rodent problem, he will contact the technician responsible for pest control.

They are professional. They do the job confidently and I have had no problems with them.

I needed some work done on my house because I was leaving for a business trip, so I called ABC for lawn services only to find they also offered handyman services. The recent weather changes in Austin caused some changes in my house that were unexpected. I had 8 tiles in my kitchen tent up and my back door showed some leaking. ABC was able to get some one to my house for handyman work ASAP. Gary was prompt and professional and such a relief for the work that I needed done. He was very meticulous about keeping the rest of my house clean as he worked to remove the grout, tile, and mastic. He cleaned and reused my tile (per my request) and then relaid the tile and grout. The tile work looks amazing. He also releveled my door and fixed some of my carpeting that was preventing the door from opening properly. He also proceeded to caulk around my door frame and threshold since we discovered a few ants finding their way into the house in gaps (he told me they have a team that can take care of that). Words can not do justice about how pleased I am with the service provided. The tile work looks amazing and my backdoor is functioning great. Gary has a very friendly humble character, but (don't be fooled) he definitely knows how to do things like a pro. He is very knowledgeable and was able to answer my questions as well as teach me some things I did not know about my house. I initially thought the cost of labor was expensive, but as I shopped around, I discovered that their price for a whole day of work was less expensive than other handymen (the Angie's list award also helped in my decision). I'm not sure if a particular handyman can be requested, but if the rest of the ABC Handymen team is of the same caliber as Gary, I know I can trust them with other fixer-upper tasks should the need arise. This was my first time to use them, and I will definitely use them again.

They did a great job. They were very professional and knowledgable.

The service is excellent. Usually their technicians are very courteous, and they get in and out quickly. They seem to do a good job and I don’t have any problems. It is just convenient and they do good work. They are very professional. I would use them again in the future.

Contractor came out and looked at system, Stated there may be work he would have to come back for , repaired a couple of heads and left without confirming if additional work was needed. One zone not working was not repaired or discussed

The pipe had burst just the day before, I called them out thinking it was my sprinkler system. The technician found the leak and since he was not a licensed plumber he could not perform the work. I called their scheduler and tried to get a plumber, but it being the Friday before Christmas they didn't have an opening until the following Tuesday unless I wanted to pay overtime and they would see if they could get me a volunteer. With relatives on the way for Christmas that weekend, I authorized the OT and she put us on the waiting list. That was 11 am. At 4pm a plumber called me and said he was in the area and came over and completed the work by 5pm. The sprinkler technician didn't charge me for a service call even though he spend 45 minutes digging a muddy hole in 45 deg weather. The plumber was very courteous and professional, and though he charged me the emergency OT fee (since he was supposed to be off that afternoon) I was still very satisfied that I got my money's worth on the job.

Overall, they did a good job with removing the heavier limbs on my ash trees without stripping too much of the bark from my trees, however, one of the limbs fell and damaged one of my sage trees. I also asked them to leave behind the wood from my ash tree, which they did not. He said that he would replace it with some oak wood, but I have not received it yet.

I had another technician that I was very fond of and moved to another location. My technician could not follow me. I was going to discontinue my services and decided to finish out the contract that I had. Stephen arrived on time, immediately won my dog over and performed the pest service. He pointed out several things that I was not aware of and made some helpful suggestions. He has continued to provide the services to my home and has proven to be an asset to my environment and is always on time, polite and a great representative of the company. He has 3 beautiful daughters and a wonderful wife. He should be a manager and be given a huge raise.

We’ve had good results! The technicians are responsive and do a good job. If we’re not satisfied with a particular treatment they’ll come back to re-do it with no problems.

They've been working out great! They are prompt and explain in detail the services for each visit. They notify you before coming when they'll be coming out.

They cut half of my backyard, and they had to come back out. They had been doing really good until that fluke.

I was glad with what he did. He gave me some ideas on things that I can do. He wrote up a proposal for some other issues. Their prices are a little bit higher, but they are close.

The technician arrived on time and the same day! Very satisfied with the work done and the pricing. Had called around in couple of places and then decided on ABC.