AARON BROTHERS 280

I HAVE FREQUENTLY HAD WORK DONE BY THIS COMPANY, AND NORMALLY MY EXPERIENCE WITH THEM IS VERY GOOD. MY LATEST EXPERIENCE, HOWEVER WAS LESS THAN SATISFACTORY, ALTHOUGH THE FINAL WORK PRODUCT WAS GOOD. THE PROBLEM WAS DELAYED COMPLETION OF THE REQUESTED WORK. WHEN I DELIVERED THE PICTURE, I WAS INFORMED THAT THE WORK WOULD BE COMPLETED WITHIN 10 DAYS. HOWEVER, TWO WEEKS AFTER THE DUE DATE AND FOUR UNSUCCESSFUL TRIPS TO THE COMPANY, THE WORK WAS NOT FINISHED. AT ONE POINT DURING THIS PERIOD, MY PICTURE COULD NOT BE LOCATED, AND WHEN IT WAS FINALLY DELIVERED, THE SALESPERSON ORIGINALLY STATED THAT SOME OF THE WORK HAD NOT BEEN PAID FOR, ALTHOUGH ALL WORK WAS IN FACT, PAID IN ADVANCE. A FURTHER LOOK INTO THEIR RECORDS REVEALED PAYMENT HAD INDEED BEEN MADE. I HAVE HAD VERY GOOD EXPERIENCES WITH THIS COMPANY IN THE PAST, BUT THIS EXPERIENCE LEFT ME QUITE DISSATISFIED WITH THE CUSTOMER SERVICE. THE QUALITY OF WORK WAS GOOD.