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Maid in Frisco

House Cleaning

About us

Spend more time with family, leave the cleaning to Maid in Frisco. Let 2010 be the year that you choose your family over your vacuuming. Spend quality time with your family and let Maid in Frisco take care of your cleaning. What has made Maid in Frisco successful? Hands down, our employees are the reason Maid in Frisco is the success it is today. Maid in Frisco is the Ritz-Carlton of North Dallas cleaning companies. As such, we hire the most experienced and conscientious cleaners. Because we provide the best wages of our industry in the area, and reward all employees with a 10% annual bonus, we can hire and retain the best cleaners in North Dallas. Of course, our customers are pretty exceptional too. To them, it matters that Maid in Frisco is a professionally managed company that uses safe, eco-friendly products. Our growth is a direct result of their feedback on Angie’s List (where we have an A+ rating!), as well as the references of their friends and family. We are honored to a part of our customer’s lives. Maid in Frisco House Cleaning services much of Denton and Collin counties, including: Frisco, Plano, McKinney, The Colony, Little Elm, Prosper, Celina and Aubrey. We are proud members of both the Frisco Chamber of Commerce and The Colony Chamber of Commerce. Maid in Frisco has provided North Dallas homeowners with professional, organic house cleaning since 2007.

Business highlights

18 years of trusted experience

Services we offer

We are Frisco’s only Aroma-therapeutic, Eco-Friendly Cleaning Service. Maid in Frisco is a family owned and operated business that offers the highest quality, professional home and commercial cleaning service available in the Frisco area.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
3.8
responsiveness
3.6
punctuality
4.0
Showing 1-6 of 6 reviews

Scott C.
03/2016
5.0
house cleaning
  + -1 more
They did a great job. We have worked with Candi for 2+ years, and they do consistently good work. They send the same people each time, so they know our home and can clean it more thoroughly and accurately. They communicate well, and we never have any concerns regarding theft/breakage/quality of work if we leave our home during cleanings. They are professional, punctual, and thorough. I would recommend them to anyone.
Description of Work: Candi's team did a deep clean of our home prior to moving out. They cleaned all of our flooring, drawers, shelves, baseboards, and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Connie Y.
01/2016
1.0
house cleaning
  + -1 more
Did not return my phone call.
Description of Work: Left a message to call back as I had some questions regarding their cleaning services. They never returned my call.
Rating CategoryRating out of 5

Brian A.
04/2014
2.0
house cleaning
  + -1 more
This was the first time using the company. The appointment was set for 10am and by 11 no one had shown up. I contacted the owner who called me and we rescheduled for a later time. The house was cleaned by one person in 3 1/2 hours. Best work done in bathrooms and baseboards. Dusting was done in haste and plenty of noticeable areas missed. The stairs and closets were not vacuumed. After services were complete I noticed money missing from my wallet. I contacted owner and asked her to call me. She did not so I called her and asked her to speak to cleaner about missing money. I received a text saying that she received a tip and that owner would return money to me. The owner did not call me to discuss this and I have still not received the money back. I did not tip the cleaner. I'm very disappointed in the overall experience with this company and will not be using them again.
Description of Work: Spent 3 1/2 hours cleaning approx 3200 sq ft house

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$130

Response from Maid in Frisco
1. I called the customer [Member name removed] myself at 9:48am to let her know that Stacy was running late due to the customer before her forgetting the key and so she waited for the customer for 45 minutes to drive home from work and let her in. When I called [Member name removed]to let her know that Stacy would be there late she said “no problem, I will run my errands now so that I will be back in time” When Stacy arrived at her home the lady was not back from her errands yet and so she waited on her for 25 minutes in her car in front of her house. I followed up with a text saying I was sorry for the wait and she replied not a problem that she was still working on her schedule around cleaning for her kids as well and made me feel like it was not big deal. 2. I received a call from that same customer while I was unable to answer the phone and the voicemail stated that she thought she made an error in payment could call her right away. I contacted the customer a few minutes later saying that I would call her right back and within an hour I did that. On that phone call the customer made me aware that she had pulled cash for her cleaning and that she had pulled out an extra $20 and that extra $20 was not missing from her purse. When I responded shocked that Stacy had worked for me for me over 3 years and that nothing like that had ever occurred she then said “I must have just gave that extra $20 to her by accident, can your find out?” I told her I would. I then called Stacy and asked how much the lady paid. She answered $130 for payment and left me a $20 tip. I called that lady right back and got a voicemail and let her know that it had been given and Stacy thought it was a tip and that if she would like for me to I would return it. On Tuesday the 15th I returned the 20 and put it under her mat. I called her phone and left her a voicemail that I did so. Being such a small amount I never thought about taking a pic of it. 3. On Sunday the 20th the review came out and I called immediately and nothing. 4. Nothing was ever mentioned about that cleaning not being done well.

Karen A.
06/2011
3.0
house cleaning
  + -1 more
As time progressed, and the service came in once per month, it seemed I got a different person every month, which I am flexible, and can work with this. However, each month it seemed the new person had either 1. not been given specific information about my household (regarding instructions to work around some areas of clutter within the house) OR 2. the language barrier was too much, as it seemed they did not speak much English, and I do not speak Spanish. Either way, given that the person was different each month, it seemed the quality was suffering. And I just was not happy with the end result considering the cost of $130.00 every month.
Description of Work: I employed this housecleaning for a top to bottom spring cleaning. The initial cleaning was very thorough, and detailed. I have no complaints on the initial cleaning. I received monthly cleaning services for about 8 months overall.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$200

Dolores K.
12/2010
4.0
house cleaning
  + -1 more
I liked that they were punctual and they used organic products. The girl who comes is always very nice. She does a pretty good job. They seem to work a little bit fast and sometimes they miss things or may not do some areas.
Description of Work: I used Maid in Frisco last week for house cleaning. They did general deep cleaning in the bathrooms, dusting and mopping for the whole house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

GARY S.
09/2009
5.0
house cleaning
  + -1 more
They have a fair price. They use eco friendly products. They are accommodating. They do a super job and want to please you.
Description of Work: They clean our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1501 Chestnut, Aubrey, TX 76227

    www.maidinfrisco.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maid in Frisco is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Maid in Frisco accepts the following forms of payment: Check
    Yes, Maid in Frisco offers free project estimates.
    No, Maid in Frisco does not offer eco-friendly accreditations.
    No, Maid in Frisco does not offer a senior discount.
    No, Maid in Frisco does not offer emergency services.
    No, Maid in Frisco does not offer warranties.
    Maid in Frisco offers the following services: We are Frisco’s only Aroma-therapeutic, Eco-Friendly Cleaning Service. Maid in Frisco is a family owned and operated business that offers the highest quality, professional home and commercial cleaning service available in the Frisco area.

    Contact information

    1501 Chestnut, Aubrey, TX 76227

    www.maidinfrisco.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM