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Level 1 General Construction, LLC

Roofing, Siding, Sunrooms and Patio Enclosures,

About us

State Licensed Insurance Adjusters, Insurance Claims Specialists. Restoration of storm related damages to Commercial and Residential properties, interior and exterior

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Insurance claims specialists. Customer care is first. We are honest, reputable, reliable, trustworthy and we inspect what we expect from start to finish.

Services we don't offer

ask for details

Amenities

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
17%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-6 of 6 reviews

gwen R.
04/2020
1.0
roofing, siding
  + 0 more
The roof was replaced first, to be followed by the siding replacement and interior work. During roofing, gaps underneath an upstairs bedroom window and existing siding damaged during roofing were never sealed, never waterproofed and we were not notified of the issues. Before the siding was installed, the project manager was fired. Water leaked under the window and the damaged siding causing tile in the bathroom to fall off & damage to the interior wall. Level1 owner found the damage and leaks. Level1 fixed the exterior issues for an additional $500, but refused to fix any of the interior issues claiming they were 'pre-existing issues'. He refused to fix water leaks around the fireplace claiming they were from missing mortar between the exterior bricks. Two brick masons said the missing mortar COULD NOT have caused the chimney leaks. The mortar was fixed, Level1 FINALLY fixed the remaining roof leaks and leaks that appeared after the first fix by replacing interior painters caulk that they used with exterior black sealant. They refused to fix the interior damage from those leaks claiming they were pre-existing. We fired them after the roofing, and got MOST of the deposit for the remaining work to be done. Didn't bother to sue them for the remaining deposit refund.
Description of Work: Replace roof, siding, facia, trim and soffits, replace interior flooring, remodel bathroom

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35,000

matthew K.
10/2015
1.0
roofing
  + -1 more
unknown
Description of Work: Contractor canceled contract when pressed for start date and Insurance would not provide more $.
Rating CategoryRating out of 5
$14,000

JT M.
02/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They replaced a roof and repaired other building needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

frank T.
10/2013
3.0
roofing
  + -1 more
unknown
Description of Work: They installed new shingle roofing on two homes for me. One of the roofs was a hail resistant high impact type shingle roof. The work turned out fine. They did have to come back and complete some corrections.
Rating CategoryRating out of 5

James L R.
10/2013
5.0
roofing
  + -1 more
Lance Gillian, Level 1 representative completed the job in a timely and professional manner everything he agreed to do. We were completely satisfied with their performance.
Description of Work: Roofing contractor: Met with and represented us with the insurance company. Removed shingles, felt; purchased new shingles, replaced felt, shingles and vents and cleaned up for our 3800 sq ft house plus boat house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

David H.
11/2012
5.0
roofing
  + -1 more
I contacted Todd about replacing my roof based on the number of signs I saw in my neighborhood. He came out the next day as promised, inspected the roof and determined that there was hail damage. He also pointed out signs of damage to my window trimmings and fence. After I called my insurance company, Todd met the adjuster at my home to discuss the damages. Once my claim was approved, Todd met with us to pick out our new shingles and discuss the job in detail. His crew showed up as promised and the roof work was completed within 2 days. I was thoroghly impressed with the clean up work. There were NO nails left behind for me to worry about as I had heard horror stories from other people who had flat tires shortly after having their roof replaced. The window and fence work was completed within the agreed upon timeframe. I highly recommend this provider!
Description of Work: My roof was damaged by multiple hail storms and needed to be replaced. I contracted with Todd Torbert from Level 1 General Construction as I'd seen his sign in several of my neighbors yards. Over a two day span, Todd's crew stripped the entire roof, installed new felt and flashing on all peaks and joints before installing the new shingles. About a week later, his window guy replaced a window that was cracked as well as the trim on all other windows. Finally he also repaired and replaced sections of my fence which had been damaged by a more recent wind storm. I was thoroghly impressed with all aspects of the work performed and he was able to keep the entire cost under my insurance payment (less my deductible) so I had no money out of pocket!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

    Contact information

    4111 Hwy 377 S Suite 1, Aubrey, TX 76227

    www.Level1GC.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Siding,
    Sunrooms and Patio Enclosures,
    Doors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Windows,
    Water & Smoke Damage,
    General Remodeling,
    Plumbing,
    Gutters

    FAQ

    Level 1 General Construction, LLC is currently rated 3.7 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 12:00 PM

    Level 1 General Construction, LLC accepts the following forms of payment: Check,PayPal
    No, Level 1 General Construction, LLC does not offer free project estimates.
    Yes, Level 1 General Construction, LLC offers eco-friendly accreditations.
    No, Level 1 General Construction, LLC does not offer a senior discount.
    Yes, Level 1 General Construction, LLC offers emergency services.
    No, Level 1 General Construction, LLC does not offer warranties.
    Level 1 General Construction, LLC offers the following services: Insurance claims specialists. Customer care is first. We are honest, reputable, reliable, trustworthy and we inspect what we expect from start to finish.
    ask for details

    Contact information

    4111 Hwy 377 S Suite 1, Aubrey, TX 76227

    www.Level1GC.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 12:00 PM