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TROPIC AIR & HEAT

Heating and Air Conditioning

About us

Family owned and operated for 25 years 3 Registered Technicians $85 Service Call

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair for residential and light commercial HVAC, Free estimates on replacements

Services we don't offer

Service to water heaters or coolers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Nancy R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. This is one of those companies that makes you wish there were more like them. Showed up when they said they would, kept me informed, completed work in timely manner and went beyond the call of duty. Everyone we interacted with was great. Highly recommend them. I know our neighbor has also used them and been very happy.
Description of Work: Replace HVAC, have also done AC maintenance & repair work in past for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Hal L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called them on a Saturday and they came right out, fixed it and didn't charge me extra for the weekend. There was just one worker. He was great and professional. They fixed the mess. They did everything.
Description of Work: They did a repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jeff H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were having landscaping done at the time and needed to move our existing condenser units. Since the units were needing replaced anyway, we asked Tropic to remove the units while the landscapers worked (a few days - glad it was March :) ). Then Tropic came back a few days later and installed brand new units and replaced the blowers in the attic - they did it all (well mostly all) in 1 day. They were professional and worked hard all day and pushed through on into the evening and made sure that we had a/c before they left. They came back the next day and cleaned up. I highly recommend them for anyone needing a/c work.
Description of Work: Complete replacement of two a/c units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Kevin A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Tropic Air & Heat for heating & A/C. One of our air conditioning unit was out so they repaired it one of the inside unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Renee B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

James R.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Troubleshot central air and repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bradley J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great, right on the appointed time, work done fast and professionally. I will use them again for maintenance or repairs as needed.
Description of Work: Serviced both sides of our duplex, checked charge in both systems, washed condenser coils, insulated suction lines for both condensing units. Blew out the stopped drain for the condensation line, sucked wather form the emergency pan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jeff H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
We had our house on the market and the house was vacant. With the condensor unit right next to the drive way, thieves found it an easy target and they stole our condensor unit. We were led to Bob Cameron of Tropic Air and he was sympathetic to our plight. He attempted to find a decent used unit to install. However, he was unable to do so in a timely manner - so he recommended a unit to install and as soon as we gave the ok he and his crew were out to the house and had it installed very promptly. Both he and his crew were professional and courteous - we would definitely look to Tropic Air for our future needs. He also recommended installing a cage over the unit to prevent further theft which seemed like a good idea to me. Thanks Bob!
Description of Work: Installed new air conditioner condensor unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Roger W.
10/2013
1.0
heating & air conditioning/hvac
  + -1 more
AC went out on a Friday nite and although this company advertises 24 emergency service, I got a recorded message when I called and left a message and to date, no one has called me back.
Description of Work: AC problems.

Rating CategoryRating out of 5
responsiveness
1.0


James H.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
serviceman was very prompt, efficient, and thorough.
Description of Work: Seasonal maintenance of both a/c units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billye W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
All went well. I am quite pleased with the same day service provided. The technician, Ryan was very professional, arrived on time and completed the task in a timely manner.
Description of Work: Upstairs unit needed service. Low on refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Tina G.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were under $100 for the tune up which is hard to find anything that cheap anymore. They were excellent both times we used them and I was highly satisfied. They were very friendly, quick and responsive. They also were fair priced and did great work.
Description of Work: They recently did a spring tune up on our heating and AC unit. They also came out last year when we had that bad ice storm. My heat had went completely out for a couple days, and of course it was on the weekend. They came out that Monday and fixed it immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

marvin W.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Work was done well and completely. The installers showed up on time and worked until the job was done.
Description of Work: Installed a new furnace/air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Maren T.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
We were getting estimates from most of the BIG HVAC companys. My husband kept seeing Tropic Air's truck in out neighborhood. So we looked them up on Angies list and they had some great reviews. For a small company they came in with the best price. It turns out one of them lives not far from us. The biggetr HVAC companys were expecting us to decide on the spot, like we were supposed to believe they were giving us the best price. NOT SO! Tropic Air said this is what they could do for us, being absolute honest about what we needed, that they would do the work in one day, they would clean up so you could not tell that they were here. Mike and his brother were so personable and gave us the best warranty that none of the big companys could. We went with them. They had to remove the door frame and molding in order to get the bigger unit in, they got the unit in and installed the new outer unit also. The new unit is quieter, putting out the cooler air. Our old unit was 29 yrs old and it was on its last leg so you know we needed a replacement. We are so happy we replaced our unit before the hot weather hit. We had estimates ranging 7,200.00 to 9,700.00 and Tropic Air gave us the same unit for a lot less and doing the work in record time, Besides being lots of fun! Its nice to work with Nice People and that is what the People at Tropic Air are. I would reccomend them to anyone. If you want Honest, hard working people, call them first. I would use them in a heart beat.
Description of Work: Tropic Air replaced our Heating and Air Conditioning Units (inside and out)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ms. Kellie B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Always quick to show up. Good honest opinions, good prices. You can trust these guys to tell you the truth and not to try and sell you the moon. Our go to company.
Description of Work: Inspection of HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Ms. Kellie B.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
We've used Tropic Air several times over the years. They always make a big effort to get here ASAP. They are out to do a good job and do it right at the least amount of cost to their customer.
Description of Work: Inspected unit and added freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kathryn N.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Tropic Air exhibited godly character from beginning to end. It would be a shame to not use them for your needs.
Description of Work: we called Tropic Air a few years back for help on our broken A/C at the recommendation of a friend. Mike was able to tell my husband a few things he could check on his own so that he wouldn't have to charge us if it were any of those simple things. He ended up having to come out (it WAS one of the simple things that my hubby missed), and it was a VERY reasonable price. So, we called them back for estimating replacing our entire system and duct work, as well as blowing in insulation. After a number of big name companies giving estimates of around $19k and saying that we needed a 5-ton unit (our house is 1200 sq.ft.), we chose Tropic Air. They are the only company that seemed honest and could explain why we did NOT need the junk the other companies were saying we did (I asked). Initially, Mike was scratching his head at our home's awkward configuration and said he would be back with Bob for them to brainstorm together. As promised, they returned and told me my options and what they would personally do. They left us with the options to think it over and we decided to go with them. They were willing to work with our time frame and even a do-able payment plan for us. On the day of the install, they were on time, prepared, and ever-courteous. They minded my garden (other contractors have destroyed it at times) and my home - moving rugs for safekeeping and sweeping up. They even took out my trash and brought my newspaper up. Even though they weren't done with the duct work, they did hook up our bedroom duct so that we would be comfortable for sleeping. They were able to explain to me the advantages of the brand they put in my home and also offer a 10 year warranty on parts AND labor! (unheard of!) These guys are knowledgeable because they are not just sales reps from a company. They are the company! And they are honest, fair, and all around great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jennifer D.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive to all my questions and gave me a good quality job. I was very happy that they stayed late just so they could finish the installation. The clean up was done very well also.
Description of Work: They removed and dispose of my old unit. Then they installed a new central air conditioning in the attic of my 1200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    PO Box 174961, Arlington, TX 76003

    tropicairheat.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    TROPIC AIR & HEAT is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    TROPIC AIR & HEAT accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, TROPIC AIR & HEAT does not offer free project estimates.
    No, TROPIC AIR & HEAT does not offer eco-friendly accreditations.
    No, TROPIC AIR & HEAT does not offer a senior discount.
    Yes, TROPIC AIR & HEAT offers emergency services.
    Yes, TROPIC AIR & HEAT offers warranties.
    TROPIC AIR & HEAT offers the following services: Installation and repair for residential and light commercial HVAC, Free estimates on replacements
    Service to water heaters or coolers

    Contact information

    PO Box 174961, Arlington, TX 76003

    tropicairheat.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM