Tom's Mechanical, Inc.

AC works better, but I think it is just a cheaper unit the builder supplied. It is 12 years old also. But it doesn't run all the time anymore.

This is a great company! They answered all my questions and addressed any concerns with a professional attitude and friendly service.

I received same day service to investigate/diagnose why my compressor was not coming on. I asked if they could call me 30 minutes prior to their arrival to allow me to meet the technician at my house at the same time rather than me waiting on them which they did. The technician noticed a wire that was broken right away. My yard guy was pulling some vines that were growing in and around the compressor unit and some may have been wrapped around this wire. Was a 5 minute service call for a standard $76 dianostic charge since no parts were required.

They called to inform me the tech was on his way. that is always appreciated. Jimmy was prompt, very professional, efficient and knows his business. Definitely will recommend them to others and use them for my ac/heating needs.

Note; this review is overdue hence the work is done few months ago; however it is well earned by Tom?s Mechanical. We called Tom?s Mechanical to schedule a visit for a quote to replace 2 AC units and to check the third unit to ensure that it is running as it should. Brian with another colleague came for the visit. They did a very thorough assessment in terms of AC requirements and explained to us their comments,findings, suggestions and options. Tom?s Mechanical quote was in the middle range with other quotes; however we decided to do business with them hence we realized undoubtedly that we will be dealing with very professional staff and therefore we will get superior service and support as needed. Prior to the installation date we contacted Brian to request a visit to take out the old AC units so we can pour concrete pads underneath the AC units before bringing and installing the new ones which they gladly did. Installation day went so smooth with Tom?s Mechanical friendly and professional team. They were efficient, knowledgeable and eager to carry out quality work which they surely did. We are very glad that we chose Tom?s Mechanical and wish many other companies and staff are taking pride for a job well done as Tom?s Mechanical. Thank you guys so much.

Good service. Was here within 2 hours of calling for service. Carl was very professsional

It went GREAT. I called about 8:30 this morning after a late evening and all night no-cool air coming from AC. Tech was here within a couple of hours and about 45 minutes later all was fixed. Very thankful it was only the starter kit and not the compressor; he said it could have been a power surge that affected the starter kit. There Angie's List advertisement has a $25 coupon and I was allowed to use it and forward by email to the company. THANKS TOM'S. THANKS ANGIE'S LIST. Georgia

I have hired them several times over the last couple of years. I liked that they were very professional in every way and they showed up on time. They give me competitive prices. The technicians are careful not to track dirt across my carpet.

Good job. On time. He only looked at heating. "Too cool to check air conditioning." Technically sharp. His shirt/grooming could be improved.

It went better than I had hoped, though it was more expensive that I expected. He didn't try to tell me I needed new units, which was a relief. He didn't try to sell me things I didn't need, but worked with what was there. I will need to have another tech out at a later date to do more repairs. It was a relief to have my a/c working again.

I had no power coming out of my A/C unit. He found the problem right away and fixed it. He was done within 30 minutes! My Air Conditioner is working great! He was very honest and obviously knew what he was doing! He did a great job!

Tom’s Mechanical was fine. They came out and did exactly what they said they were going to do. They have a pretty decent price. They were really nice.

Tom's Mechanical had a repairman at the house within an hour of my calling for help. The tech was efficient, friendly, informative. He told us what was needed, did the work, discussed the results of his inspection, and, upon request, gave us an estimate for the cost of replacing the old a/c system. We're very satisfied with today's performance.

I called on a Sunday evening to get a price for a new fan motor for my 4.5 ton outside unit. I was told that a new motor would be $600, installation not included. I did a little more research and found the same motor for $90 at a local motor shop and online for $110. I understand markup, but 500%?!? I went with the motor from the local shop, installed it myself and saved a bundle.

Everything went well. He was very professional and gave me some good tips

Great Job. Very quick and easy. Would recomend to anyone!!!!

Called first thing on Tuesday morning after Memorial Day Holiday. Told me that they would be there sometime after lunch. Called about 3 to advise that they were on their way. Arrived, diagnosed the problems, and fixed. Very professional. I would not hesitate to use them again. Very satisfied.

Tom's Mechanical always does a good job. We have used them for all of our heating and A/C needs for the past 2 years. Their technicians are thorough , competent, and are always willing to answer all of my questions.

Came on time. Honored a parts warranty and handled all of that. Went beyond what was expected. The service person was extemely knowledgable.

I've used them several times now. Every time is fine. They do really good work and quality service. I've always used them and will continue to use them again. They're real good about explaining things and they helped me feel secure. They've showed me things to look out for, things that might save me a call to them in the future. They don't just want the business, they want to make an impression. They're really good.

It went very well. They were prompt, got here on time, and they told me what they were going to do before they did it. The service was wonderful, they didn’t bring in any exorbitant or extra charges: the service cost exactly what they said it would up front. I had no problems with them and I would give them my highest recommendation.

I have been very satisfied with Tom's over the years. I have requested and received the same Technician each time to service my equipment and he is very thorough and honest. I did have a small problem recently with their billing department, but that has now been resolved to my satisfaction. I would recommend Tom's Mechanical for serving Heating/AC equipment.

Technician arrived and examined unit. Reported no problems. Unfortunately, I have had a negative impact on my heating after having had the work done on my A/C. The heating never had a problem before Tom's visit. Now, the fan never cuts off. I have no confidence in calling them back out.

Very professional and reasonable for the time they spent.

My system wasn't cooling so I called Tom's for an after hours visit which adds $149 to the price. So if I could have waited for the service until normal hours it would have cost $435 for diagnosis and 8 lbs of Puron added to the system. The gentleman that showed up within 45 minutes (exactly when he said he would be here) of my call at 9:30 was very professional. He explained everything he was doing. He did not try to sell me anything, he just did his job and fixed the problem. My happy and my house is cool. I called Tom's this time b/c they were highly rated here and I was not happy with the previous company I used a few years ago...their tech did the job to my satisfaction but he was unprofessional, very late arriving, he complained a lot about his workload and coworkers. I will use Tom's again.