Texas Star Window Cleaning & Power Washing

If they showed up and did the work, I may be able to report back.

The original service was fine. The multiple fraudulent charges they put on my card afterward, we're not fine.

He was awesome. They came out and realized that they needed to be replaced. He told us he was not going to charge us for coming out. He just wanted us happy and make sure we did everything the right way. He was very honest and up front.

They were incredibly nice on the phone and did the job while I was away. When I got home, the job was done and it was obvious they took care to clean up after they were finished. I will happily use them again.

I never received this service. I never spoke to anyone about this deal. I never knew that I purchased this deal. I can not rate them fairly based on no interaction. It was a little frustrating. I would think that the company would have called. It was a complete failure to connect based on my purchase was contingent on others signing up for the deal, I thought.

It was wonderful. These people are friendly, prompt and do a great job. I could not believe how my windows looked after they were cleaned.

They washed my windows inside and out. Did a great job.

Excellent. He was thorough and very professional. Would definitely recommend them!

They did a great job. They were prompt. They cleaned all the windows and didn't charge any additional. We were happy with it. The windows and the outside of the house look great. They did a lot of work.

We are thoroughly satisfied with their service. We had tried everything to try to clean the dark discoloration from our white, Austin limestone masonry. We were beginning to wonder if the damage was permanent. We discovered Texas Star Windows on the internet after performing several "google" searches for help. Their website provided a "Before and After" video which convinced us they could solve our problem. We called immediately. Manny was extremely helpful from the very beginning. He treated us as if we were his friends calling for help. Manny arrived on time and finished within the estimated time frame. He was very careful with our landscape (his product is safe) as he worked to restore the original color of our stone. WOW! The results are AMAZING! I apologize for my wordiness, but I'm always passionate when I find an exceptional company that provides a effective service and follows through at a great price. I will look for ways to involve Texas Star Windows in the future. Thank you Manny.

They pressure washed the exterior of the home and cleaned the windows from the outside. They left a water pressure mark on the outside of my house which was irritating. It was an obvious mark and I wish they would have mentioned it while at my home. Otherwise, they did a good job.

They did the work in a timely manner and at first things seemed to be okay. Then we noticed that the downspouts were still somewhat plugged. We used them again the following year and told them about the problem we had. They flushed the downspouts completely and we were satisfied with them in 2013.

excellent work. Polite, professional, on-time.

Owner answered my call, scheduled appointment a few days away, technician arrived soon after appointment time. He explained what he would do, wore boot covers inside, mentioned minor problem with a few windows, was polite, and seemed to be trying to do a good job, which he did. This company, which had cleaned windows for us two years ago on a Big Deal, had offered a $50 coupon this Spring off their current regular price.

They were late in scheduling the appointment (it took about 2 months after the deal was purchased), but the work turned out well!

The pressure washing was well done. Wished it had been a window washing instead.

The man arrived on the day he was scheduled. It was raining on that day and I was surprised that he worked in the rain. The gutters were cleaned including some debris on the roof.

It has been too long ago to accurately describe my experience.

My gutters were cleaned. I was charged extra because of the second story - I don't remember reading that the Big Deal included only one story homes.

Purchased the window cleaning special. Set up 2 or 3 dates for window cleaning, each time I was forgotten. Person I spoke with was very nice but I think they were overwhelmed by the response to their special. So I contacted Angies list for a refund.

Job was done in a professional manner. Would use them again.

Contacted provider. Set date for them to come out. Called and said they needed to reschedule. Did not come out on rescheduled date.

(Note: I bought an Angie's Big Deal on this, so I no longer remember exactly how much I spent, but I think it was $125 for $250 worth of service. I did add on some extra windows and added on the screen cleaning service, so I paid an additional amount at the time of service. I think the total I paid was around $200, but it may have been a little more.) The rep that came out did a very good job. He explained everything to me before he started. He worked with a great deal of care. In fact, I would say he was a perfectionist. Everything looked sparkly clean when he left, and it made me vow not to wait so long in the future to get my windows cleaned. It makes such a difference in how the house looks both inside and out!

I emailed a request for an estimate and supplied the number of windows I have. I received an estimate the next day. The day after that, I got a call from Manny, wanting to schedule service. So I scheduled for the next day. Chris arrived promptly the next day, by himself, to do the work. His window count was different from the estimate I received for my window count, so the price went up about $80. He said Manny would send me an updated invoice. (I've never received an updated invoice). Chris removed my solar screens, washed them, washed the outside of the windows, came in and washed the inside of the windows, then replaced the screens. It took him 8 hours to do all this by himself, but he did a good job. 16 days later, we had a rainstorm, and the wind tore one of the solar screens off the 2nd story, and partially removed another, so apparently the screens were not securely re-attached. The day after the storm, I left a message for Manny. No response. The day after that I sent an email. No response. 3 days after that I called Manny again and he answered the phone. He told me I was a "priority" and that someone would be out that day to re-attach the screen that had come off. No one showed up. 3 days later I sent another email. No response. It is now abundantly clear that i am on my own for getting these solar screens securely re-attached again. So, while the work itself was fine, followup and interest in customer satisfaction are not this company's stong suit. I will not use again nor recommend this company.

Manny - who I believe owns the business- came to our house and provided and estimate for cleaning all windows, including the storm windows and glass doors inside and out. Had called us with the estimate and we made an appointment to have it done. When the young man came to do the windows, he ended up having to completely remove the storm windows as they had been a do-it-yourself job by a previous owner. This added a bit to the estimated price, which we approved. The young man was working alone in the sweltering heat and probably needed a helper. All the windows looked great when he was finished. So great that my neighbor said she was jealous and asked for their contact information. When the young man who came to do the windows found out that the house was for sale he informed me of other services they provide such as power washing and deck restoration. After he described the deck cleaning and restoration process and I got an estimate I went ahead with that service, as well. My deck looks almost like a new deck.