I never did any work for this gentleman so I'm not sure why he even wrote a review about my business. Mr. Brown is more than welcome to call me so we can discuss this matter.
Robert P.
08/2013
5.0
lawn service
+ -1 more
I was gone on vacation and needed just a one-time lawn mowing and trimming. He agreed to do it, did a great job, and even did the work first, and then billed me in the mail. Impressive.
Description of Work: Lawn mowing and trimming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Sylvia A.
07/2013
1.0
lawn service
+ -1 more
Mr. Stephens was very pleasant on the phone and said he would be pleased to have a new customer and would it be OK if he came over in the afternoon of July 16th. I said Great ! I have waited all day and as of 5:15pm no phone call, no sign of Mr. Stephens. I called him, he answered, I asked if he was still coming over today and he stated in a rather gruff voice, NO, not coming. I was caught off guard by his response, I said, fine then and hung up. I am so furious in being treated like this. The reason I chose him was because of the review I read from an elderly person who recommended him so highly. As I am elderly myself, I hate to be taken advantage of and thought perhaps with Mr. Stephens service this might not happen. Well it did and I am really disappointed. I would not in any way, shape or form recommend Stephens Lawn care.
Description of Work: I saw a wonderful review on Angie's list regarding the lawn care company so I contacted Mr. Mike Stephens July 9th about maintaining my lawn.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Stephens Lawn Service
Unfortunately I do not remember this situation. I do remember that my mother passed away this same week. I hired another lawn service to cover my customers a week before and a week after my mothers passing. I can only think the other company took this call for me. I am disappointed this customer received this kind of treatment under my name.
Shira W.
06/2013
5.0
lawn service
+ -1 more
It was just a phone call.
Description of Work: He was not able to do work for me, but he is referencing me to other providers to help me find someone to care for my lawn. He was prompt returning my call. We will see if his references find someone to work for me.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Brenda F.
06/2013
5.0
lawn service
+ -1 more
A+ to Infinity! Mr. Stephens went above and beyond! I am a disabled-widow so it would be easy to take advantage of this situation and do a overpriced, shoddy job. As my last SIX lawn services did. But not this gentleman! Mike Stephens listened to me respectfully as I gave detailed instructions of how I wanted my yard handled. And I have a tendency to go off subject frequently. Memory Lane calls to me often. Not once did Mr. Stephens redirect the conversation back to the job but, listened patiently until I remembered the original subject myself. When Spring rains came so frequently there was only a day or two between downpours and he was playing catchup with his many customers; worried that he wouldn't be able to get to me in time he called a friend of his who is a fireman and owns a lawn company also. Executive Landscape Services. Who did an outstanding job! I find it hard to find the words to describe how AWESOME Mike Stephens is! He not only found a replacement, ( when he didn't have to), he went into detail with his friend about me and my needs the night before he contacted me. He wanted to be sure that I was treated fairly, respectfully, and honestly. AND he called the next day to see if I was happy with the work the other company did! I told him what a fabulous job Executive had done. And what a joy it was to at last have a company respect my wishes the way Executive had. I sincerely believe The Good Lord directed Mike Stephens into my life. I would happily recommend Stephens Lawn Service to my family and friends without a moments hesitation. All others pale in comparison to Stephens Lawn Service.
Description of Work: Mr.Stephens returned my call promptly for an estimate. The cost was extremely reasonable! It included mow, edge, weed eat where needed, and blower cleanup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
Lonna S.
05/2013
5.0
lawn service
+ -1 more
I called Stephens Lawn Service to have someone give us a quote for lawn care. Mike called me right back and said we weren't in his area and so could not provide the service. He said he would find someone for us that would provide our lawn care and assured us he wouldn't recommend anyone he wouldn't use himself. Within a couple of hours he called back and recommended Bruce Wacker. We couldn't be more pleased with Bruce and his son Andrew! It really speaks to Mike's professionalism that he went out of his way to search out a provider for us, give the provider our information and have them call us. Wow! You really don't see much of that anymore. If you get a chance, use Mike. Excellence!
Description of Work: Provided a recommendation for our lawn care provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicole B.
05/2013
4.0
lawn service
+ -1 more
No service provided or offered in Cedar Hill or Dallas (Oak Cliff)
Description of Work: No service provided or offered in Cedar Hill or Dallas (Oak Cliff)
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
Response from Stephens Lawn Service
I specifically advertise that I cover Tarrant County only. I certainly wish I could cover all of the D/FW area but at this time I am not able to.
Bobbie M.
02/2013
5.0
lawn service
+ -1 more
He is super reasonable. He is timely. If he is running late he let's me know. He is good to communicate with me. He is very immaculate with his work.
Description of Work: He does lawn and yard work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
DEE K.
11/2012
5.0
lawn service
+ -1 more
Great
Description of Work: Yard service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
B. Annette N.
10/2012
5.0
landscaping, lawn service
+ 0 more
Overall I've been pleased with their services.
Description of Work: I used their services for general landscaping work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott B.
06/2012
5.0
lawn service
+ -1 more
Based on his reviews on Angie's List decided to use Mike for our lawn service this summer. So far he has been everything our previous guy wasn't -- prompt, courteous, responsive and he does a great job. In fact, due to the lack of rain in May he noticed my grass wasn't growing very fast and called me to suggest we go from weekly to bi-weekly service until the grass started growing faster. This basically cut in half what I was paying him. The fact that he called to suggest he less service to save me money sold me on him forever. Thanks Mike, and keep up the good work!
Description of Work: Regular lawn service (cutting, edging, blowing, and cleanup)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
B. Annette N.
06/2012
4.0
lawn service
+ -1 more
He did a good job mowing and did not charge me for a contract since I have a small yard with lots of cover, but he did not come back the next week to do weeding. I called him but he never got back with me. Eventually I just left him a message not to worry about coming to do the weeding. The weeding was disappointing, but I would use him again for moving since he did a good job there.
Description of Work: He came to mow the front lawn and was to come back next week to do some weeding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Stephens Lawn Service
I contacted this customer after I became aware of this issue. I performed the weeding job for half of the cost I would usually charge in order to make things right. She was pleased and is still a great customer today.
Frank S.
05/2012
5.0
lawn service
+ -1 more
I started with them about a month and a half ago. He is great; he comes and goes and we don't even know he is here. When he is done everything is immaculate. We have a pool so he cleans it out of the pool; he is a very good, thorough guy. His pricing is reasonable and he is a professional. I will use him again in the future.
Description of Work: I use Stephens Lawn Service for weekly lawn service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
AMY G.
05/2012
5.0
lawn service
+ -1 more
Very reliable and communicates with us if he's unable to make it.
Description of Work: Cuts, weed eats and blows our yard weekly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
karen H.
01/2012
5.0
lawn service
+ -1 more
mr. Stephens started doing my yard work last summer, every two weeks...he quoted me a great price and his work has been good ever since. He also does any extra yard jobs, including hedge trim, weeding and leaf removal. His prices have always been very reasonable and I will continue to hire him for all my yard work.
Description of Work: Mr. Stephens does my lawn mowing and trim work every two weeks...he does a great job and is always available by phone if I need extra work done, such as leaf removal. His prices are very reasonable and I have confidence that he will always do what is needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$34
Rebekka G.
09/2011
5.0
lawn service
+ -1 more
Mike is very professional, respectful and polite. He does a fantastic job and we have been exceptionally pleased with his work. I'd highly recommend Mike Stephens.
Description of Work: Mike tends our lawn weekly. In addition, he removed the remains of a Pear tree after a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Deborah M.
05/2011
5.0
landscaping, lawn service
+ 0 more
Great Explained
Description of Work: Lawn & yard work - edging, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Kathryn N.
01/2011
5.0
lawn service
+ -1 more
Mike was professional on the phone, when he came to do the estimate, and when he performed the work. He was also personable, but did not overstep bounds as a lot of contractors do. We saw Mike a week after both of our sons died, so his demeanor and top-notch work was incredibly valuable to my husband and me. The young man he had working with him was a hard worker and had the same affable temperament.
Description of Work: Mike cleaned out the leaves from all my garden beds (extensive), raked and bagged all of the leaves, mulched two of my garden beds (using mulch I provided), and did the season's final mow of front and back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sherie S.
08/2010
5.0
lawn service
+ -1 more
Excellent experience. I will call on this company again with confidence.
Description of Work: I would definitely use this company again. The work discussed was performed for the price quoted. Very professional, came on time and exceeded my hopes for the work performed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LEE O.
04/2008
5.0
lawn service
+ -1 more
He is an off duty firefighter. He is very intelligent. He calls to follow up, is very conscientious and thorough and a tremendous value.
Description of Work: They do the regular mowing and have also done general spring clean-up, fence repair, mulch replacement and shrub trimming.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping
FAQ
Stephens Lawn Service is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Stephens Lawn Service accepts the following forms of payment: Check
Yes, Stephens Lawn Service offers free project estimates.
No, Stephens Lawn Service does not offer eco-friendly accreditations.
No, Stephens Lawn Service does not offer a senior discount.
No, Stephens Lawn Service does not offer emergency services.
No, Stephens Lawn Service does not offer warranties.
Stephens Lawn Service offers the following services: Lawn Care.