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RALEY'S SUPERIOR CLEANING

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

25 EMPLOYEES, NO SUBS, COST DETERMINED BY JOB, TRAVEL CHARGES APPLY TO SERVICE IN PLANO, MCKINNEY, CARROLLTON AND NORTH DALLAS, 24 HOUR EMERGENCY SERVICE WITH 50% COST INCREASE FOR WATER REMOVAL.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

AIR DUCT CLEANING, CARPET & UPHOLSTERY CLEANING, CARPET STRETCHING, DEODORIZING, DRY CLEANING, FLOORS, MARBLE FLOORS, ORIENTALS, STRIPPING & WAXING ALL TYPES OF FLOORINGS, VINYL, WINDOW & DRAPERY CLEANING, WOOD FLOOR. NEW CARPET, WOOD FLOORS, AND VINYL PLANK SALES - SEE SAMPLES IN OUR SHOWROOM.

Services we don't offer

GENERAL HOUSE CLEANING

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-19 of 19 reviews

Jann J.
07/2015
5.0
carpet cleaners
  + -1 more
Looks great and the guys did an excellent job and I am very impressed with their concerns about doing a good job. Very caring group.
Description of Work: Prepared and re-stained drive way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jerrell W.
07/2015
5.0
carpet cleaners
  + -1 more
It went smoothly and I was pleased with the outcome.
Description of Work: Cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Renee B.
01/2015
4.0
ceramic tile
  + -1 more
Everything was fine with them. They gave courteous service and were prompt. The only complaint I have is that I had bought a sealer to put over the tile, and the technician recommended not doing that. It kind of seemed like he just didn't want to do it. I ended up having someone else put the sealant on there for me.
Description of Work: They cleaned my bathroom tile and the grout.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Renee B.
04/2014
5.0
carpet cleaners
  + -1 more
The service went well. It made a HUGE difference in the appearance of the tile and grout. The only concern I had was when I asked the technician if I needed to SEAL the tile/grout and he said it was not necessary I wasn't sure if he didn't want to take the time to do it or if this were really true. I had been told differently by others.
Description of Work: Cleaned master bathroom tile and grout (white ceramic).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M. O. C.
03/2014
5.0
carpet cleaners
  + -1 more
I was expecting about $250.00 each for the cleaning. It actually costs $312.70 without the 8.25% Texas Sales Tax added. Other than that, I give an overall "A" based on their professionalism and overall Customer Satisfaction.
Description of Work: Raley's professionally cleaned and stored my extra large living room and large dining room rugs until the remodeling was finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$676.35

Sylvester M.
11/2013
5.0
ceramic tile
  + -1 more
Everything was good. He did an excellent job, we were very pleased.
Description of Work: He cleaned ceramic floor tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

S M.
10/2013
1.0
carpet cleaners
  + -1 more
They must have too much business. They do not need to respond to request through Angie's list or phone calls - bad business practice though.
Description of Work: Never responded.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$150

Scott M.
09/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We had also met with Randy to discuss changing out carpet for wood, tile or other flooring styles and he went to considerable time and energy to provide us with many different scenarios...but ultimately it was HE who suggested that since we had a very good carpet and pad with many, many years of service to come why not just keep what we had and set up a cleaning schedule. Now, how many service providers would recommend a customer keeping what they had rather than make a rather substantial profit by selling a new floor? Randy did.
Description of Work: This is the second time we've used Raley's for carpet cleaning, the most recent was following a major interior construction project involving moving an internal wall and even with preventative plastic sheeting over our carpet there was a tremendous amount of dust. Raley's performed a very, very thorough cleaning that took several hours to complete to his satisfaction - and ours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

August S.
06/2013
5.0
floor cleaning
  + -1 more
They are an absolutely wonderful company and the quality of their work is outstanding.
Description of Work: They did a cement stain on my garage floor, retiled my kitchen and dining areas, and cleaned the grout in my tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RALEY'S SUPERIOR CLEANING
Thank you for the kind words, [removed member name] - we were happy to help get your home back in shape for you. Enjoyed the time we spent working you a lot. Randy and the Team at Raley's

Larry B.
04/2013
5.0
carpet cleaners
  + -1 more
They did a good job. We were very pleased.I wasn't home when they did it, my husband was. Overall, I can just say that we were pleased with the work that they did.
Description of Work: Raleys Superior Cleaning cleaned the carpet and they also stretched it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from RALEY'S SUPERIOR CLEANING
Thanks for the response. Glad we were able to complete your request in a timely and favorable manner. Give us a call when you need flooring services again. Raley's

Frank K.
04/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
See above
Description of Work: Had all ceramic tile and grout cleaned. Therew were 2 men and they did a fair job. They were more interested in finding fault with the tile. They also cleaned the carpeting throughout the house. They didnt move the furniture.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$685

Becca P.
11/2012
5.0
carpet installation, carpet cleaners, floor cleaning, oriental rug cleaning
  + 2 more
They gave us a good estimate and were right on time the day of service. The cleaning was excellent. The service people were professional and took extra time with the carpet stretching.
Description of Work: Cleaned ceramic tile in kitchen and study. Cleaned 3 rooms of carpet and stretched 2 rooms. Repaied a threshold transition from carpet to tile. cleaned a large area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

sherron H.
09/2012
5.0
carpet cleaners
  + -1 more
I liked them. The person who came to clean my carpet knew what he was doing. He didn’t charge me for the stairs because there were several areas he didn’t have to clean. He said he would just figure the stairs into that. The person who called to do the estimate didn’t figure the stairs into the estimate. I like the way the carpet looks. I’ve had the carpet cleaned before; it cost me more and it didn’t look nearly as good. I was pleasantly pleased that it looks so good. He told me he would be here at a certain time but then he said he wanted to come two hours earlier; I couldn’t do that. It wasn’t exactly the time I wanted it done.
Description of Work: I used Raley’s Superior Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

GERALD L.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service man was very punctual, cordial, knowledgable, and was motivated to provide the best results. All stains were removed due to his dilligence to complete the job regardless of the time. As a plus and unsolicited, he provided extra value at no added cost by cleaning the 10 X 12 rug in the sofa area. The price charged matched the estimate.
Description of Work: aarge sectional sofa was cleaned and had protection applied. Due to some staining, deep cleaning was required and improvements beyond our expectations were achieved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul B.
02/2012
5.0
stamped concrete, floor cleaning
  + 0 more
I called Randy for an estimate on the job and he came out quickly. My husband was home when he gave the estimate and he gave him the go-ahead. Randy was able to get to the job within a week. He called me with details on exactly what would be done and when each phase would be complete. The workers were on time, professional, and actually finished ahead of schedule. They removed all the odor from the concrete and sealed it so that there would be no more problems with pet odors. I love the color and the shine that is on it. Randy called me after it was finished to make sure I was satisfied and to give me care instructions. My husband was there when it was completed but Randy wanted to be sure we were both happy. His price was exactly what we expected to spend. We were also having our fence replaced at the same time and his guys even helped them resolve an issue with a grumpy neighbor. I would definitely recommend Raley's for any kind of floor work - in face, I have another job I'll be calling them for in the future.
Description of Work: Randy and his team removed glued down carpet from our concrete floor in the utility room. This is half of a converted garage and the carpet was stained with pet urine and the odors were bad. They removed the carpet, removed the layer of concrete that had urine on it and stained it a beautiful brown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank K.
09/2011
5.0
carpet cleaners
  + -1 more
They did a good job. They showed up on time. They were very professional. They finished the work on time; in two hours. Everything was fine. They completed the work. Their price was little high but they did good work. I would use them in the future.
Description of Work: I used Raley's Superior Cleaning for carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from RALEY'S SUPERIOR CLEANING
Thanks, Member, for taking the time to report on Raley's service at your home. We appreciate your business and will continue to strive for excellence and meeting or exceeding your expectations. We look forward to our next opportunity to serve your flooring needs.

Ellen L.
03/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Francisco & Antonio showed up up a few minutes early - key for me since punctuality is a pet peeve of mine. They did a beautiful job on my carpet and my vinyl flooring looks like new.
Description of Work: Had all carpet cleaned and had vinyl flooring in kitchen & entryway stripped and refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from RALEY'S SUPERIOR CLEANING
Member - thanks for the report and kind words. We are glad Raley's was able to meet your expectations and needs and we look forward to our next opportunity to serve you. Francisco and Juan say "thanks" too!

BARBARA B.
08/2005
5.0
floor cleaning
  + -1 more
I REQUESTED THE CONTRACTOR CLEAN THE FLOORS THE NEXT MORNING & THEY WERE ABLE TO COMPLY WITH MY REQUEST. THEY ARRIVED ON TIME & DID A GREAT JOB.
Description of Work: THE CONTRACTOR STRIPPED & WAXED 4 SMALL TILE FLOORS IN OUR OFFICE. THE FLOORS LOOK GREAT & THE CONTRACTOR WAS CAREFUL TO KEEP THE CLEANING SOLUTION OFF OF THE BASE & WALLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

KATHY H.
02/2004
4.0
carpet cleaners, floor cleaning
  + 0 more
ON TIME, POLITE. REASONABLY PRICED.
Description of Work: CARPETS CLEANED AND TILE ENTRY AND HALL CLEANED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$236.5

    Contact information

    3109-A PLEASANT VALLEY LN, Arlington, TX 76015

    www.raleyssuperiorcleaning.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Ceramic Tile,
    Decorative Concrete,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Buffing and Polishing,
    Marble and Granite,
    Air Duct Cleaning,
    Window Cleaning,
    Flooring Sales and Installation

    FAQ

    RALEY'S SUPERIOR CLEANING is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    RALEY'S SUPERIOR CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, RALEY'S SUPERIOR CLEANING offers free project estimates.
    No, RALEY'S SUPERIOR CLEANING does not offer eco-friendly accreditations.
    No, RALEY'S SUPERIOR CLEANING does not offer a senior discount.
    Yes, RALEY'S SUPERIOR CLEANING offers emergency services.
    No, RALEY'S SUPERIOR CLEANING does not offer warranties.
    RALEY'S SUPERIOR CLEANING offers the following services: AIR DUCT CLEANING, CARPET & UPHOLSTERY CLEANING, CARPET STRETCHING, DEODORIZING, DRY CLEANING, FLOORS, MARBLE FLOORS, ORIENTALS, STRIPPING & WAXING ALL TYPES OF FLOORINGS, VINYL, WINDOW & DRAPERY CLEANING, WOOD FLOOR. NEW CARPET, WOOD FLOORS, AND VINYL PLANK SALES - SEE SAMPLES IN OUR SHOWROOM.
    GENERAL HOUSE CLEANING

    Contact information

    3109-A PLEASANT VALLEY LN, Arlington, TX 76015

    www.raleyssuperiorcleaning.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM