R & R Swimming Pool

Unlicenced ,unprofessional . Dishonest scam artist . Do not provide any money . I provided a deposit to order equipment and never receive anything. Mr Rogers made excuses after excuse and refused to refund money. A lawsuit was filed and judgement was granted to me wirh interest applied. I highly suggest to avoid this company not worth the headache and waste of time. Please do research and you will be able to confirm Mr Rogers lacks the licence required .

Was a no show after 4 months and $2,200, lie, after lie, after lie. Like many, my pool equipment suffered from the winter storm in Feb. 2021. I contacted contractors to get bids for installation of self purchased equipment and have them install. I was told by several not to order it myself and have the contractor order and install, so I agreed and settled on R&R swimming pools owned by Robbie Rogers. I provided R&R a $2,200 deposit upon request and was told that they would be by to replace everything shortly (even joked that it would not take two months). Months go by with no updates from R&R. I continually had to ask every few weeks for the status, which was, we have received a filter but nothing else. After 3 months, R&R had not received the pump or chlorinator I ordered from them so I ordered and received them myself the next day. After receiving the equipment myself (except the filter) I asked every few days when they would be here to install everything and was told “hopefully today” or “this afternoon after I clean pools”, and they never showed up for over 3 weeks. Always an excuse, even an inherited house was broken into. Needless to say when I fired them and went to pick up the filter and remaining deposit from their house (yes, they wouldn’t even bring it to me) they short changed me $200 dollars, which i did get back several days later. I asked his son where his father was that Saturday afternoon (he backed out of our installation because of the robbery) and he said out installing pumps. Really? wow, what a great guy. Time after time I told him how disgusting our pool was and he told us we were priority but he was prioritizing pool CLEANINGS when our equipment did not work for 4 months. This man does not know how to do business and I would not recommend him to anyone. Do not give him a deposit unless you want to deal with trying to get it back.

I wrote a very negative review for this service provider back in early June of this year. I felt that he had failed to give us the proper follow-up on a pool filter he had installed that was apparently not functioning properly. Unknown to me at the time of my review, my wife had again tried to contact Mr. Rogers, had been successful at doing so, and came out in a timely manner and took care of the problem. We also found out at the time that there had been some extenuating circumstances that had some bearing on him being able to come out sooner. I would like to take back the negative comments I made earlier.

Within a month or so it was obvious that the filter was not working correctly, since diatomaceous earth was evident in the pool where it had apparently leaked through the filter. Since then he has been called on numerous occasions, with promises being made by him that he would come and correct the problem. He has never come to do so and has not returned our calls for the last two months or more.

Excellent! Very professional, and courteous.

The project went flawlessly. Robbie was very attentive to our needs. The crew was meticulous as well and the quality of their work was impeccable. I would highly suggest Robbie and R and R Swimming Pool for any project.