Presidential Moving Services

Moved with Presidential affiliate company FLAGSHIP VAN LINES Guilford, CT. Complete scam, showed up two days late, in Penske rental. Three Russian movers, only one spoke Enlighs. Upchared us nearly $1000 including $240 for packing tape!. Our binding estimate said direct seven day delivery to San Diego, and Max the driver assured us they would be there on time. Our sales person Charles James promised direct delivery and "You have me every step of the way Mr. Casari" disappeared after we signed the contract. Paid $1600 deposit via credit card and $2954 via check at pickup, balance due at delivery $2954 cash or Post Office Money Order. We have since discovered Flagship and other related companies, all owned and operated by Russians out of south Florida, is under FBI investigation. See WMAR tv News report at this link for the real story: [*** Link removed ***] Our property did not arrive on 6/20 but was unloaded at an unknown warehouse location in Ohio, where it remains at present. Projected delivery is not available, other sources say 30-60 days. We are retired couple, I'm on disability, and we are sleeping on the floor. End of story for now, we advise stay away from these guys... Bottom line stay away

SCAM Moving Company – Avoid at all costs! We were ripped off, the movers were rude, stole from us, customer service – non responsive via email and only occasionally reachable via phone - was unapologetic and rude. This is a classic moving scam company. If you follow this checklist to avoid scam companies, Presidential Moving FAILS this test ([*** Link removed ***] Just read this site and make sure select another company that passes the test, not this company. Here is the story for we got taken for more than $3000. - Our estimate was $3151.98 and our total ended up being $6,640.50 for a 1500 sq ft 2 bed/1bath home. My in-laws moved a 4600 sq ft (3x the size of our place) 5 bed/4 bath100 miles further than our move and paid $10,000 (1.5x the cost). Our actual cost was more than double what we were given as an estimate (the space estimate was off by 42% - 907 estimated vs 1530 cubic feet actual). This is despite two detailed walkthroughs of all our possessions. They charge per cubic foot, but once loaded on the truck, they just give you a measurement – with no way to validate how or if they measured the cubic footage. - Two of the three movers were incredibly rude. We had a tree removal service here at the same time due to Irma damage (not by our choice). The tree removal asked for 15 minutes to use our driveway and the mover was rude with me and said "this is wasting my time." The tree removal company complained to move that the movers were very rude to him, and spoke quietly in an Eastern European language he could not understand (nor could I). - The moving truck tore down a tree limb in our front yard, then tried to blame it on our maintenance man who is here every day (even though we saw them do it) AND the aforementioned tree removal company. - We had a box of liquor outside our door for our neighbors. I saw a mover take a bottle, hiding it behind an empty, folded box. The bottle was quickly hidden in the truck when I went to confront them about him so I had no proof. - I emailed Christian, who provided us the initial estimate, and never heard anything back. - I called Customer Service and spoke with Brie. Brie’s tone was rude, annoyed, critical. I issued all of the complaints above and never received anything resembling an apology or attempt to achieve customer satisfaction. Every time I politely issues a complaint, she just “noted”. Never asked if there was anything else she could do, if she answered my questions. Of course there is no survey to provide feedback on their customer service – something offered by any reputable company. - First, we were told the balance could be paid with personal check. We wrote a check and this was not accepted – we were then told cash or postal money order only. I provided a Cashier’s Check from my bank (for which I paid a fee), but this would not suffice. The movers waited with our stuff for two hours while my sister in law withdrew $4K from her savings and paid them in cash. - Despite the fact that the company promises to assemble desks, tables, beds, etc. they had to be asked to do this upon delivery. And they acted very annoyed when asked to complete this The company has only existed since August 2017, is not part of the BBB, and was one of the worst experiences I have ever had with a business. We’re a young couple with our first child on the way in May, and we had carefully budgeted for our move. Presidential Moving unapologetically scammed us and disrupted my family’s financial well-being. Please avoid at all costs and make sure none of your friends and family use them. Any positive reviews are likely fake!! Our credit card company is disputing the charge, and we'll be reporting them to the BBB.

DO NOT USE Miserable Experience. Dishonest. Liars. They do not have a physical office in Arlington, all of the business addresses are bogus. I had never hired professional movers in my life, after recently relocating to California from Texas 10/16 I paid $5,400 put of pocket to rent a U-Haul , hire movers to load an unload U-Haul, all consumables, and travel expenses included. I then decided the quality of life in California sucked, quit my job, and had a limited amount of money to relocate with. I decided to get 4 different quotes from Presidential Moving, National Van Lines, Economic Moving Group and Skyline Relocation. National Van Lines came to my house and wrote me a Not to Exceed non-binding quote $5,310. From the moment I met Lisa on the phone from Presidential Moving she seemed so sweet and honest, calling every few days even during the weekend to get my business, as I got all of my final quotes in I shared them with Lisa, her final NTE non-binding quote came in at $4,668. The funniest thing about Lisa is she doesn’t have an email address she only uses Amber’s. Why in anyone’s right mind would they not accept the lowest NTE non-binding quote, especially if they felt like they were sincere, honest and full of integrity. I gave a credit card deposit of $1,016.20. What happens next will explain the orchestrated racket that Presidential Moving LLC does to every customer, and I am quite sure every moving company does to every customer. When the mover’s arrived in LA, they were these Russians that were nice, cordial, and worked hard. They wrapped and packed as quoted. But when I consumed 12’ of linear space in the 24’ truck all of the workers stop working until I sign the document. The foreman let me know I needed to sign an updated quote for $1,732 in Overloading fees, this caused me to call and talk to a Brea (which acted the same as all these other Yelp reviews), after yelling, frustration and literally shaking the workers went back to work after I signed the document to continue. Then once the truck was fully loaded, the foreman wanted a 50% check which included the partial overage fee, I hesitated, called back and forth to corporate office, he then said he was just going to leave without signing by me nor my 50% down, with all of my stuff yeah right. So I was forced to give a check for $2,561.90. This same day Lisa who sold me on the NTE non-binding quote, at 11:48 am, said she would call me back in 10 minutes, it is now 5 days later, Lisa will not return my phone calls, I have spoken to Summer and Ana also. This entire orchestrated racket starts with Lisa being dishonest and untruthful. As is stands right now, I have to provide them cash or postal money order for another $2561.90 which is $1732.00 above and beyond what I was quoted. Do not contract with this business.

After showing up late, blocking the street, and loading a loud Enterprise rental truck until 11pm I was told I was way over my quote and I was lucky it fit. I had no extra items at all. After my furniture was shoved into the truck, I was told my move went from $2400 to $4200! I moved 212 miles away. I have now been waiting and begging for information about my furniture for 20 days!!! When I get a rare response, the person is rude and of course doesn't know a thing and will have to call back. Guess what? No calls back! I've even gotten a fast busy signal when I try back the exact number that called me! So, last week I was told they would be here Sunday or Monday.... it's now Friday!! I have never been treated so horribly. And I actually paid for this! At this point I am completely convinced that any glorious review is completely fabricated. Also starting to believe I won't ever see that furniture again! Don't ever trust or use Presidential Moving Services [*** Link removed ***]