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O'Brien Garage Doors - Tarrant County

Garage Doors, Doors

About us

A Company You Can Trust Family-owned and operated for over 30 years, we truly care about our customers and work hard to maintain their satisfaction and trust. We not only provide top quality products but also provide a full garage door service where we manage every phase of the job for you, including working with you on financing if needed and servicing all garage door warranties whether they’re ours or not. Fast, Friendly Service Our trucks are fully stocked so we can fix most problems in a single visit. We offer same day and emergency services. We service all makes and models of garage doors and garage door openers. Satisfaction Guaranteed We believe all of our customers deserve the best care possible. If you’re not completely satisfied, we’ll come back and make it right. We ensure all of our technicians are fast, friendly and flexible for a quality experience.

Business highlights

38 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Services, Garage Door Repair, Garage Door Installation, Garage Door Openers, Re-Alignment and Balancing, Opener Installation and Repair, Sensor Alignment, Tune-up, Spring Replacement, Panel/Section Replacement, Cable, Hinge, and Roller Replacement, Belt-Driven Garage Door Openers, Screw-Driven Garage Door Openers, Chain-Driven Garage Door Openers

Services we don't offer

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Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.5291 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 251-275 of 291 reviews

Michael G.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: On time, courteous, helpful, professional and efficient. Will use them again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from O'Brien Garage Doors - Tarrant County
We appreciate your feedback.

Larney N.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Reset and coordinated garage door codes on my units and door pads. Joey did an excellent job ensuring I could effectuate similar repairs in the future.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from O'Brien Garage Doors - Tarrant County
We appreciate your comments.

Garry G.
03/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Clyde T.
03/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wes B.
03/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: replaced to overhead door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Syed A.
03/2015
2.0
garage doors
  + -1 more
unknown
Description of Work: Repair and tune up.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Response from O'Brien Garage Doors - Tarrant County
I show that we performed service for you on September 3, 2013. We haven't had any complaints, or requests for service since then so I am confused by your rating. If you are currently having an issue with your system please don't hesitate to contact us. We would be happy to get a technician to your property to assess the situation.

Lanell A.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Estilita C.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced springs in garage door mechanism. Quick, prompt & reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O'Brien Garage Doors - Tarrant County
Thank you for your comments.

AJ S.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replace springs! Did it quickly and efficiently on an emergency basis!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from O'Brien Garage Doors - Tarrant County
We appreciate your feedback, and hope to be a valuable resource to you for all of your garage door needs.

Doug S.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Was at the house to do the work on the same day the garage door spring broke. Recommended a better designed spring and gave me lubricant to use. Very professional and job was done quickly. I'd highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from O'Brien Garage Doors - Tarrant County
Thank you for your comments. We hope to be a valuable resource to you for all of your garage door needs.

Robby N.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I first called them out because my garage door was stopping about half way when I would open the door. They came out, made some adjustments and fixed the problem. This service call cost me a little less than what I mentioned above but a few months later I started having the same problem. I called them expecting them to warranty their work but upon further examination one of my springs had broke (after their first service call). They came out, replaced my spring with an upgraded strength for the cost I mentioned above and I haven't had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Daniel P.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: One of our garage door openers wasn't working, and they came out quickly. They fixed the problem quickly and charged us a reasonable fee. I will definitely call them if I have any other problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from O'Brien Garage Doors - Tarrant County
We appreciate your comments. We hope to be a valuable resource to you for any garage door needs you may have in the future.

Debra W.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from O'Brien Garage Doors - Tarrant County
We appreciate your business, and hope to be a valuable resource for any garage door needs you may have in the future.

linda M.
01/2015
5.0
garage doors
  + -1 more
They could not service my area.
Description of Work: I bought a Big Deal for $49.50 Garage Door Tune-Up with 23 Point Safety Inspection.
Rating CategoryRating out of 5
$49.5

Mary N.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed new garage doors

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia J.
01/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: I had them out on two different occasions. The first time was an emergency and they were veryresponsive to my problem. I had damaged the door so that it couldn't be closed and it was a weekend but they came anyway and took care of the problem. I expected to need a new door and tracks but they were able to do repairs. It speaks for their honesty since I was expecting to need a new door and frame for the rollers which would have been considerably more expensive. The repairman was very professional and pleasant. |The second time I used them was for maintenance and I was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O'Brien Garage Doors - Tarrant County
We appreciate your business, and hope to be a valuable resource to you for all of your garage door needs.

vernon C.
01/2015
3.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$450

Response from O'Brien Garage Doors - Tarrant County
I am confused to see your rating. I show that you have been a long time customer, and hope that you are satisfied with all of our services. I do not show any service in January, 2015, and nothing at all for $450.00 at any point in our history. If there is a discrepancy with your account, or some issue you are having that can be resolved please call us directly.

Gary R.
01/2015
5.0
garage doors
  + -1 more
.
Description of Work: Replaced bent support bar and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Marsha L.
01/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O'Brien Garage Doors - Tarrant County
We appreciate your business. Please keep us in mind for any future garage door services you may need.

Loren S.
01/2015
1.0
garage doors
  + -1 more
unknown
Description of Work: I received a flyer in the mail saying they would do a tune up for approximately $49.95. I called to have them come do that. When the person arrived he tried to sell me on a complete overhaul of my garage door costing upwards of $800.00 as I recall. I declined and after he did the $49.95 tune up he handed me an invoice for $85.00. He told me there was a fee on top of the "Tune up" special. Both the flier and he failed to mention this until after the work was completed. I stupidly paid it. I continue to see their ads and I get upset each time I do. I also noticed they do not list an address anywhere and appear to be a franchise. I tried to file a complaint but without an address to tie them to the BBB would not take the complaint.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$85

Response from O'Brien Garage Doors - Tarrant County
At O'Brien, customer service is our number one priority. I would be happy to look into this matter further for you, however I was not able to locate you in our system with the information you provided. We have not, nor have we ever, serviced in North Carolina.

Veronica R.
12/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replace all the wheels and springs and reconnect the eye.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$550

Cathy S.
12/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn S.
10/2014
5.0
garage doors
  + -1 more
.
Description of Work: My garage door would not open. I called early in the morning and they came within 20 minutes of my call. They explained the repairs they proposed to make, told me how long the service would take and were very polite and personable. After repair, they explained what all they had done and told me things to watch for in the future. I was very happy with their service and professionalism!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna R.
10/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joe N.
10/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5817 Interstate 20 W Ste 430, Arlington, TX 76017

http://obriendoor.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:30 AM - 8:30 PM
Tuesday:
7:00 AM - 8:30 PM
Wednesday:
7:00 AM - 8:30 PM
Thursday:
7:00 AM - 8:30 PM
Friday:
7:00 AM - 8:30 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

O'Brien Garage Doors - Tarrant County is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 7:30 AM - 8:30 PM

Tuesday: 7:00 AM - 8:30 PM

Wednesday: 7:00 AM - 8:30 PM

Thursday: 7:00 AM - 8:30 PM

Friday: 7:00 AM - 8:30 PM

Saturday: 8:00 AM - 8:00 PM

O'Brien Garage Doors - Tarrant County accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, O'Brien Garage Doors - Tarrant County offers free project estimates.
No, O'Brien Garage Doors - Tarrant County does not offer eco-friendly accreditations.
No, O'Brien Garage Doors - Tarrant County does not offer a senior discount.
Yes, O'Brien Garage Doors - Tarrant County offers emergency services.
Yes, O'Brien Garage Doors - Tarrant County offers warranties.
O'Brien Garage Doors - Tarrant County offers the following services: Garage Door Services, Garage Door Repair, Garage Door Installation, Garage Door Openers, Re-Alignment and Balancing, Opener Installation and Repair, Sensor Alignment, Tune-up, Spring Replacement, Panel/Section Replacement, Cable, Hinge, and Roller Replacement, Belt-Driven Garage Door Openers, Screw-Driven Garage Door Openers, Chain-Driven Garage Door Openers
na

Contact information

5817 Interstate 20 W Ste 430, Arlington, TX 76017

http://obriendoor.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:30 AM - 8:30 PM
Tuesday:
7:00 AM - 8:30 PM
Wednesday:
7:00 AM - 8:30 PM
Thursday:
7:00 AM - 8:30 PM
Friday:
7:00 AM - 8:30 PM
Saturday:
8:00 AM - 8:00 PM