Joe Hall Roofing Inc

1.) Salesperson did not transfer all the information of what was to be done to the actual workers. Verbal promises made at time of signing of contract that were not carried out. 2.) Couldn't tell who the on-site supervisor was. No-one spoke English. When I found out who it was, he wasn't even there. When I asked about why some things were done in a way I wasn't expecting, he had no answers. 3.) After job was finished, the man inspecting the roof didn't know what he was doing. Spoke very limited English. I had to call someone else. 4.) Company did not follow through on what they said they'd do. Roofing job they did was OK. They were fast, but I will never use this company again.When they're paid, they're totally finished with you, even if they promise to work with you to iron out a few wrinkles. Lesson learned on my part.

I thought they were just fine. He said he did some repairs. We had a leak in the roof upstairs and he tracked it down and fixed it. I would have used him again, but he had such a back log after the hail storm that I had to use someone else, but I would have used him.

It tooks weeks of non returned phone calls to finally get them out to repair the roof. I am having another roofer evaluate the roof. I would never hire this company. Customer service was horrible.

Initial tile replacement was completed in about an hour. Greg was professional and experienced in tile roof repairs.

Their experience is very extensive so I was confident in using them. They were very patient and great at answering my questions. As the job progressed they took photos for me and walked me through every step they were taking day by day. They're very professional, attentive and acted as if I was the only appointment they had all day because they took care of me so well. They choose environmentally safe materials which I loved. I chose an Energy Star roof.

It went well once it got started (some start date miscommunication) but overall we couldn't be more pleased with the overall quality of the project effort, the cleanup and the new roof results.

A few years ago we had a 50 year warranty roof put on; it was not cheap. Initially, the work seemed to be fine; however, we have had two leaks in the last year. It seems to take the company a rather long time to get out and check the problems. I understand if the work is no longer covered by warranty as I believe it was only the materials that have the warranty, but today we called regarding A probable leak and was told that it will be at least three weeks for someone to come out. That is unacceptable. Our house is presently on the market for sale and waiting three weeks for them to come out and fix whatever the issue is delays our sale and puts us in a bad situation. I understand the company wants new business and that's why they're busy, but when you buy a roof with the 50 year warranty the company should stand behind it and get out promptly to fix any issues.

He is very reputable and does great work.

This is the second time I have used this company to replace my roof. First time was in the 1990s and second time was in 2015. Both times, I have been happy with the result. They are very professional, neat, and thorough. Over the years, I have asked them to come and inspect the roof after storms. They are always helpful and have made minor repairs over the years to lengthen the life of the roof. I would recommend them to anyone. They stand behind their work. I always know where to find them when I need them!

I have used them for several years and they have always been reliable. They are a family owned business where their sons and other family members participate in the business. At one time, I thought I had a leak and I called them out. They sent a repair person out right away. He was very knowledgeable and professional. He explained to me that the streak was not and from a leak and was just from a cream rinse I had dropped. He made me feel very comfortable that it was not a water leak and eased my mind. They are very professional. They are the only company I would call and I would recommend them to others.

In early October 2014 severe thunderstorms packing winds of up to 90 mph tore through the Dallas-Fort Worth area. The winds blew several tiles off my roof. I contacted three different roofers to get an estimate for repairs. The first one to contact said the damage was repairable then sent me an estimate for over $10,000 for a complete roof replacement. Joe Hall Roofing did the same thing and provided me with an estimate that was realistic and reasonable. I never heard from the third company.

Greg did a great job for us. He got to us sooner than we had expected. He is a nice professional guy who really knows tile roofs. He thoroughly checked our roof and made the repairs in one visit. He turned some worrisome roof damage into a pleasant experience.

After a recent storm, we received an estimate from this company. They came out promptly and gave a fair bid. We choose them and are very pleased with their work. We can't tell what is new and what was before. They cleaned up after they were finished. We would definitely recommend them to anyone.

They were excellent. I would recommend them to my neighbors. They did the job and cleaned up beautifully. Everything was fine. We had no complaints with them. What was really nice was that they said that if I would recommend him, they would give us $100 for every roof that they did. They came by one day with two gift certificates of $100. They said that they really appreciated it and they showed it. It was really nice.

We called Joe Hall Roofing based on the recommendations of our realtor during the home purchase process. They were immediately responsive and provided an accurate assessment of the roof. Coupled with findings from the home inspector, we used them to make minor repairs as outlined in the home inspection. The responsiveness, professionalism, and quality of work is first rate.

This company is exceptional. They tore off and installed my roof in about a day. Jon Harrington answered all my questions and was extremely helpful I cannot brag about him enough. Mr. Davis who installed my gutters was equally great he even spent time to show me some things with my pool since I had never owned one before. With both of these men you can tell that quality and customer service are very important.

Very professional. Repaired leak in roof. Leak continued. Origin of leak was difficult to locate. Joe Hall Co. sent man to clean out gutter thinking that might be the major problem, which it was. He fixed it. Appreciate their continued effort to locate problem. Would use again if needed.

I called Joe Hall Roofing to have them check out the roof on a house that we are looking at buying. The estimate was free and they got it done first thing the next morning. The estimate for repairs was very reasonable and they did not try to deceive me or tack on additional items that did not need to be fixed. Not only will we use them for the repairs should we buy this house, but will recommend them to anyone we meet!

It went well. They were professional, prompt, and did a very good job.

They were quick with fair value and great service. They are very professional and efficient.

Joe Hall Roofing was very professional and experienced. Our contractor Rich and job supervisor Joey were very responsive and courteous. They were patient when answering the endless questions we had before and after the job. Major projects can be complex and stressful, but they did their best to make things simple. Like with any big job, there are bound to be a few hickups, and this was no exception. Ours was a two day delay in getting the rooftop HVAC units reconnected-- poor weather resulted in a scheduling conflict with their A/C contractor. But without us asking, they extended us an additional discount as compensation. Very classy move. We have absolutely no regrets in selecting them and would do so again!

Job was completely finished in one day.

My parents have used Joe Hall roofing since the 70's, including a new roof last year. We have used Joe Hall Roofing for 15 years now. They are great at working with our insurance company and have gone to bat for us with them more than once. Brett Hall is as honest as the day is long and he and his company have saved us (and our parents) thousands of dollars. Their service is first rate and they stand behind it like nobody else.

The installation went smoothly. I have not complaints. I could go on and on about the services I received from them, but I will not. I will say this if you need your roof done these are the people that you want to do it. The sales rep that helped me was Jon Harrington. OUTSTANDING gentleman to work with.

Went well, did excellent job using quality materials. Did more and charged less than other bidders.