We provide computer and network services to small businesses. We can take care of your IT needs and act as your computer support desk. We've worked in Financial, Medical, Warehouse, and Service industries. We are compliant with GLBA and HIPAA. Our wide range of experience allows us to provide expert solutions.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
IT Services (Workstation Support, Servers, Networks). HIPAA and GLBA compliant.
Description of Work: Provided revisions and updates to my website as requested by me. Jacob built my website originally. All revisions and updates were made quickly and correctly. I wouldn't consider using anyone other than Jacob for website work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bambi S.
11/2013
5.0
web designers
+ -1 more
He is great and very personable, professional and detail oriented. He listens to what's being said, what you need and what you want. He is very quick in response is very talented and is excellent in what he does. Hopefully I'm going to have a profitable business eventually, but it is mostly an informational site that are going to have an affiliate products on it.
Description of Work: I had used Jacob the Geek for my informational web site design and development work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nancy A.
03/2013
5.0
computer repair
+ -1 more
Jacob was so responsive and helpful. He didn't even charge me for the time he spent. I am going to have him develop a mobile website for my company.
Description of Work: I had an issue with my company website not being viewed on all the search enginges. I am not sure what he did or how he did it - but my website can now be viewed on all search enginges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles B.
01/2013
5.0
web designers
+ -1 more
Jacob helped build my website StockJocknRoll.com starting about Jun 2012 by paying him a monthly fee which I still continue today in Jan 2013. He spent three months working hard to launch the site and now does monthly items as I request and as he thinks of improvements he lets me know... I would not hesitate to recommend Jacob for the very small business who is just starting out... I could not have done this work myself...
Description of Work: Jacob does good work for a great price point
Rating Category
Rating out of 5
Yes, I recommend this pro
$40
Joe D.
11/2012
5.0
computer repair
+ -1 more
Chris could not complete the process at my home--took the CPU with him and returned it 2 days later working like new and installed Windows 7 in the process. While waiting for the bootup/download process to get done, he also cleaned up my laptop and it is working much faster now.
Description of Work: My HP desktop was not functioning properly. Chris cleaned everything off it and reloaded the OS and all files. Also worked on my laptop while at the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Jacob the Geek
We don't have a Chris that works here and our records don't show performing such work for this person.
Johnnie F.
08/2012
5.0
computer repair
+ -1 more
He did a very nice job and was very timely. His price was very reasonable and I would certainly use him again! He also gave advice on purchasing a new laptop as well.
Description of Work: He did some work on my desktop computer so it would communicate with my wireless printer. He also worked on my laptop as well. He also came back a second time to test server ports.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
angela C.
06/2012
5.0
computer repair, web designers
+ 0 more
Excellent
Description of Work: The staff at DFW IT were very helpful with website development. They took over our website after we lost our website designer and did an excellent job. We plan to continue using their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kaitlin J.
07/2011
5.0
computer repair, electronic repair, graphic designers, web designers
+ 2 more
I was searching online for a company to help us expand our company into eCommerce and possibly help our network infrastructure. I ran into DFW IT Department's website, and I had heard good things about them in the past, but was wary because their rates are a little higher than their competitors. I decided to give them a shot, and it was a great choice. Jacob discussed with me our needs as a company, and came up with good solutions. Not only has he made our office more efficient, he made our data safe and secure with an offsite backup. The website construction seemed to fly by. I'm not sure how they were able to put so much of our data into the online database in such a small amount of time, but a few days after we met they had put together a lovely website. Not long after we launched the new website, an investment we had been seeking came through, and the approval letter mentioned our new website. I'm so glad I chose to go with Jacob. It was a wonderful experience.
Description of Work: I've dealt a lot with the technology industry and this is the first time I've had a positive experience in every facet. Jacob is always polite, professional, and a pleasure to work with. He is an extremely efficient worker, and was able to complete the jobs we had for him in a fraction of the time other companies quoted. We had him 'virtualize' our company network, and develop our website into an eCommerce site, and he preformed some minor repair and maintenance our office needed. He was able to take our product lists and convert them into a beautiful and easy to navigate website. Best of all, it was easy for us to update, and we weren't dependent on them for maintenance once Jacob put the website together. I am beyond pleased with the services provided. Our small company recently received an investment, a very generous investment, which I believe was a direct result of the work Jacob and the DFW IT Department did for us. I will continue to use them and recommend them to my family and friends. They were one of the keys to our success.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Website Design & Development,
Graphic Design,
Electronic Gadget Repair
FAQ
Jacob the Geek is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Jacob the Geek accepts the following forms of payment: Check
No, Jacob the Geek does not offer free project estimates.
Yes, Jacob the Geek offers eco-friendly accreditations.
No, Jacob the Geek does not offer a senior discount.
Yes, Jacob the Geek offers emergency services.
No, Jacob the Geek does not offer warranties.
Jacob the Geek offers the following services: IT Services (Workstation Support, Servers, Networks). HIPAA and GLBA compliant.