I can not stress enough how POOR a job Housecheck does. VERY BAD company IMO. They missed obvious Termite damage. Offered a refund with a signed legal release but then refused to complete the refund after the release was signed. I will NEVER use Housecheck again.
Description of Work: Buyer Home inspection
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$800
Latania W.
11/2018
5.0
home inspection
+ -1 more
Pleasant experience. I was able to ask any questions that I was curious about.
Description of Work: Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HouseCheck
Thank you and good luck with your new home
Jenna L.
11/2017
5.0
home inspection
+ -1 more
First, I emailed on a Monday afternoon and received a call shortly after and had an appointment that Wednesday. I didn't think it would be possible to get an appointment on such short notice but they made it work! Second, Kent is awesome! I showed up towards the end of the inspection and he was friendly and professional. Upon completion of the inspection Kent walked me through the house and showed me anything of concern or in need or correction and pictures if it was of something on the roof for example. He also pointed out anything that might be aesthetically displeasing which I really appreciated. Third, Kent actually corrected me when I gave him too much money because I had read the price wrong. Not a lot of people are that honest! Lastly, the inspection happened on Wednesday late afternoon and I had a clear, detailed report that showed up Thursday at 7AM. The turn around time is incredible. Honest, professional and knowledgeable, I would definitely use Kent for any future home inspection needs. Thank you Kent!
Description of Work: Last minute home inspection prior to purchase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from HouseCheck
[Member Name Removed] Thank you for taking time to leave feedback and hope you enjoy your new home
Hayne S.
09/2017
5.0
home inspection
+ -1 more
Kent was very responsive via email, and he called to discuss details. During the inspection, he let me know about various things that are unique to landlords, which was very helpful. It turns out we use the same structural engineer, which made me even more comfortable with him. He provided a detailed report very quickly, and he was available and willing to answer questions I had about it.
Description of Work: We needed a home inspection on our first investment property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Cecilia S.
08/2017
5.0
home inspection
+ -1 more
The inspection itself was very thorough and he took plenty of time to go over his findings until I fully understood everything including what was a priority and what wasn't.
Description of Work: Home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa S.
07/2017
5.0
home inspection
+ -1 more
Great! Very happy with service. Inspection report was very detailed.
Description of Work: Home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tamera T.
07/2017
5.0
pest control, home inspection, pool cleaners, septic tank
+ 2 more
The inspection went well and I was impressed by the professionalism and thoroughness. The report was detailed with pictures, which made it easier to understand. I will definitely let my friends and family know I trust this company.
Description of Work: I had an inspection for the home, pool, septic, and termites. The house is located in Crowley, TX.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Paul S.
03/2017
5.0
home inspection
+ -1 more
The inspection went great. Kent was very thorough, pleasant and informative. His report was detailed.
Description of Work: Inspection of a pre-owned home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Jeremy B.
03/2017
5.0
home inspection
+ -1 more
Kent was very thorough and very professional. I would definitely use him again for my home inspection needs!
Description of Work: Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Steven G.
11/2016
5.0
home inspection
+ -1 more
Exellent service. Report sent back quickly. Followed up with a text message to verify I had gotten results.
Description of Work: Home inspection for purchase.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
john M.
10/2016
5.0
home inspection
+ -1 more
Went well. They were very professional and on time. Would recommend them anytime.
Description of Work: Prepurchase home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Karen M.
09/2016
5.0
home inspection
+ -1 more
Rick redid his schedule to do my windows as my hubby passed away and I wanted clean windows when family and friends arrived after the service. It was so nice to have shiny, clean windows to make me feel good for guests at a very sad difficult time. I appreciated his understanding and compassion and going above and beyond what he needed to do.
Description of Work: I live in a two story and needed all outside windows done on very short notice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
James S.
07/2016
5.0
home inspection
+ -1 more
Kent showed up early and on a Sunday for our inspection. I explained to his assistant Diana that I had a short time frame for this inspection and was having trouble finding someone that was available. After a short time I received the answer that Kent would come out on his off day, Sunday, to do the inspection and would also drive out of his normal service area for us as well. I was very impressed by his level of customer service even before the inspection! He impressed me with his punctuality and he did not mind that my wife and infant son were measuring and looking over our future home. Kent was very nice and explained everything in his report to me in detail and went over a lot of different things while specifically pointing out things that he saw. I will definitely recommend Kent to my friends and family as I found the quality of his service exceptional and professional.
Description of Work: House inspection plus termite and WDI report
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Paulette R.
04/2016
5.0
home inspection
+ -1 more
Kent was very professional and thorough. He was on time and completed the job in the amount of time he estimated. He even went above and beyond by repairing some items himself (because my husband is a disabled veteran). We couldn't have ask for a better company to do this job. We highly recommend Green Tag Home Inspections.
Description of Work: Inspect home before builder's warranty expired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dawn S.
03/2016
5.0
home inspection
+ -1 more
Green Tag Inspection was amazing. He went over very inch of a potential investment property and explained each area in depth. He also recapped the most important issues he found with the house and explained why they were issues. It was extremely easy to set up the appointment. I moved the property address at the last moment and Green Tag Inspections was extremely flexible. He was punctual, professional and extremely thorough. I would highly recommend Green Tag Home Inspections!!!!!
Description of Work: Green Tag inspected an investment property for me. The gentlemen inspected the appliances, electrical wiring, plumbing, roofing, every little nook and cranny in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Richard T.
12/2015
5.0
home inspection
+ -1 more
Kent arrived early and was working when I arrived. He was very thorough and patient with my questions. He made suggestions regarding not only repairs needed but also excellent advise about maintenance of the property should we end up buying the house. His reporting is accurate and easy to read with descriptions and pictures to back up the issues. His summary page of issues really helped us to decide what we will ask to be repaired. Highly recommended!
Description of Work: Full Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
RAYLOR G.
10/2015
5.0
home inspection
+ -1 more
I had an inspection done on my parents home. Kent was the inspector. He did a great job inspecting the home from top to bottom and was very friendly and professional. I was more impressed with the final report. It came the next day following the inspection and was very thorough. I would definitely use this service again. Oh yeah and Diana has awesome people skills, she scheduled the appointment. Great customer service!!!
Description of Work: Full Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Brian C.
10/2015
5.0
home inspection
+ -1 more
Arrived early and stayed until the home and termite inspections were done thoroughly. Was patient enough to address my questions and concerns throughout the inspections. Would recommend to folks and friends.
Description of Work: Home and termite inspections during home contract option period.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
10/2015
5.0
home inspection
+ -1 more
He came exactly on time even with all the traffic and all the way from Fort Worth. He started the inspection immediately. I think it took about 3 hours. Kent is a funny guy so seemed like the time flied by. I followed him everywhere he went (except the roof. scared of heights) and I asked questions from a sheet I had which he politely answered. My wife didn't want to hire an inspector due to cost but she is glad we did. The builders are already working on the issues presented in the report. Thanks Kent!!
Description of Work: New Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Kevin M.
10/2015
5.0
home inspection
+ -1 more
Kent was absolutely great to work with. I was a little disappointed when I arrived and discovered that he had arrived early and nearly completed the inspection already, as I had wanted to be there to go through everything with him. However, he made up for it by walking me through everything. He then answered all my questions and looked at some other things I asked about. He went beyond expectations and provided a very thorough inspection and report. I would absolutely recommend Green Tag.
Description of Work: Buyer's Inspection, including WDI
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$405
carol K.
10/2015
5.0
home inspection
+ -1 more
Keith arrived on time (actually a few minutes early) to the location. He was able to do the inspection on a Saturday which was definitely a plus. He had great tools and took his time doing the inspection of the duplex. Was even courteous enough to wait a few minutes to complete second half of the duplex until the tenant could arrive home (tenant requested this due to teenagers in the home). Once inspection was complete, he immediately verbally communicated the major problems he noticed. Since my option period was about to expire, he even provided the inspection report on a Sunday.. which was also his son's birthday. Thank you! Very professional and prompt and will definitely use him for future investment property inspections.
Description of Work: Inspection of duplex and termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
robert R.
09/2015
5.0
home inspection
+ -1 more
Kent was very thorough and explained to me all of the things he found as he was inspecting the property. He is very knowledgeable and gave me the information I needed in a clear and understandable way. I was greatly impressed when he used his FLIR infrared camera to show me how radiant heat was affecting the temperature inside the house and it showed me where I needed to insulate better. The written report came early the day after the inspection and was very thorough and included photos of problem areas with clearly written details. He is very professional and personable and I highly recommend him for home inspections. I feel like I know what I need to know to continue with the purchase of my home.
Description of Work: Kent performed a home inspection for me on an older home I am buying in the area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Summer S.
08/2015
5.0
home inspection
+ -1 more
Great experience! Kent is very professional and knowledgeable. He answers emails quickly. Our inspection was completed on 8-12-15 and the report was in my inbox before 7:30 am on the 13th. He is very nice and had no issues with answering my "silly" questions. I really cannot rave enough about my experience with this company! I mean he went as far as to detail in the report that the wrong screws were used in the pull down attic stairs!
Description of Work: Home and termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy C.
08/2015
5.0
home inspection
+ -1 more
He was fabulous, as always. This was my 3rd time using Green Tag Home Inspection. I used him twice in 2013 when I was buying a home, so there was no question about using him again when I needed another inspection for a home I wanted to purchase recently. Being a repeat customer has some perks too! I got a better price and was 'fit in' ASAP. He was very thorough and very professional, as always. I HIGHLY recommend him if you are ever in need of a home inspection.
Description of Work: Performed a home and termite inspection on a home I was looking to buy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Brian H.
06/2015
5.0
home inspection
+ -1 more
First contact with Kent was very quick after submitting an inquiry on his website. We had a tight timeline and we were contacting each other to figure out the best time that would work for both of us. Kent was on time and already performing his job when I arrived. He allowed me to shadow and ask as many questions as I felt necessary to get a feel for what he was doing/what was wrong on the house. Overall, he shined some light on issues that I would have otherwise not known was an issue/overlooked. Kent's services are well worth it and prompt reports (service was yesterday and I already have the report to negotiate with the sellers). Thanks again!
Description of Work: Full home inspection & termite inspection on used home under contract.
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Service Categories
Home inspection
FAQ
HouseCheck is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
HouseCheck accepts the following forms of payment: Check,CreditCard
Yes, HouseCheck offers free project estimates.
No, HouseCheck does not offer eco-friendly accreditations.
No, HouseCheck does not offer a senior discount.
No, HouseCheck does not offer emergency services.
No, HouseCheck does not offer warranties.
HouseCheck offers the following services: Residential Inspections / New Home Inspections / Pre-Construction (Phase) Inspections / Builder Warranty Inspections / Pay At Close Inspections / Pre-listing Inspections / Roof Inspections / Foundation Inspections / Multi-Unit Inspections / Sprinkler Inspections / Major Systems - Plumbing, Electrical, and HVAC Inspections / Thermal Image Scanning Scan / Home Inspections