We are the first and only Full-Service Dryer Vent Specialists in the Dallas - Fort Worth Metroplex. Locally owned and operated since 2009, we started HomeSafe Dryer Vent Cleaning because we saw a legitimate need for an honest, "Do-It-Right-The-First-Time" Dryer Vent Cleaning company. • FREE, no-obligation, inspection, which includes quality "BEFORE" pictures and Air-Flow tests. • Complete and Thorough Dryer Vent Cleaning • Dryer Vent Repair • Dryer Vent Installation/Reroute. • Bird Nest Removal. • LintAlert • DryerBox • Booster Fan (Install/Replacement or Cleaning) • Fully Insured. • All Work GUARANTEED. • Neighborhood Discounts Available.
I called Home Safe at about noon. They were there working on the issue by 4:00 and had work complete by 5:00. Jacob took pictures both before and after and explained the entire process.
Description of Work: My dryer was taking forever to dry clothes. After having the dryer serviced the issue was determined to be low air flow due to a blocked vent. My house is 17 years old and I don't think the vent had ever been cleaned. Jacob from Home Safe came out the same day I called. He was efficient and professional and thoroughly cleaned the area when his work was complete. I highly recommend Home Safe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Amy C.
07/2012
5.0
dryer vent cleaning
+ -1 more
Couldn't ask for better service. We contacted HomeSafe Dry Vent Cleaning Friday morning and they came the same day. Spent 2 hours inspecting, cleaning and replacing what needed to be done--including 2 trips to the roof! Well worth every cent!
Description of Work: inspected dryer connection, cleaned vent and replaced hose
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Lynn B.
06/2012
5.0
dryer vent cleaning
+ -1 more
Used a coupon via Angie's Big Deal to have dryer vent cleaned. My niece lives in the house, she reported that Jacob Smith was very pleasant and punctual. He discovered a crushed dryer hose and a malfunctioning exterior vent. He replaced both quickly and improved dryer performance was immediately noted. The price was reasonable for work performed, although a coupon for a cheaper price was later made available on another Angie's Big Deal
Description of Work: Angies Big Deal dryer vent coupon. Discovered crushed hose and malfunctioning exterior vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$160
Greg G.
05/2012
5.0
dryer vent cleaning
+ -1 more
Very easy to work with., Some initial delays getting scheduled but once we did, very professional, efficient and did what we expected in terms of the cleaning.
Description of Work: cleaned dryer vent, installed new vent hose
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
TEDDY C.
05/2012
5.0
dryer vent cleaning
+ -1 more
See above statement. Jacob is the owner and sole tech of his company and takes pride in his work. Completely professional on the phone and on the job. I would not hesitate to hire or recommend this company.
Description of Work: After initial inspection on Friday I was informed the dryer vent did need cleaning by my wife who was shown live pictures of the inside of the vent. The vent runs several feet thru the roof of the house, it was not clogged but needed a good cleaning. I contacted Jacob later in the day and to my surprise he set an appointment for Monday, Memorial Day. Jacob arrived after a slight delay due to train traffic but he kept us well informed of his approximate arrival time. He went right to work disconnecting the the dryer and reaming out the lower part of the vent system. He then went on to the roof and finished the vent. An industrial size vacuum was on the whole time sucking up the debris. Jacob then cleaned out the lower back side of the dryer and connected a new and better vent hose between the dryer and the wall. All of this took about 1.5 hours and absolutely no mess was left behind.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Alan F.
05/2012
5.0
dryer vent cleaning
+ -1 more
Very professional and were able to work me in the day after I called. I had not had the dryer duct cleaned since the house was built, about 8 years ago. The dryer was taking multiple cycles to dry loads and I had noticed quite a build up of lint in the transition duct when I had last changed it. The "before" pics they showed me were just plain nasty; the duct was 40% to 50% clogged. By the time the job was finished, the pics showed a duct that looked nearly new. I have a two-story house and also opted to purchase a new transition duct from them which made my pricing a little bit higher than some of the others you might see listed here. I will be using HomeSafe Dryer again the next time I need to have the dryer vents cleaned.
Description of Work: Had the dryer duct cleaned in a two story house and also replaced the transition duct from the dryer to the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Laura S.
05/2012
5.0
dryer vent cleaning
+ -1 more
Very professional and courteous. Job done very well. Was just a little shocked at the price. In their defense, I did not inquire about price when I scheduled the appointment.
Description of Work: Dryer vent cleaning and hose replacement
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Rajkumar S.
05/2012
5.0
dryer vent cleaning
+ -1 more
They were professional and punctual. We even forgot to keep an appointment once and they rescheduled to another date without a fuss.
Description of Work: Homesafe cleaned our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
STEPHEN M.
05/2012
5.0
dryer vent cleaning
+ -1 more
We used an Angie's List half-price coupon offer for this project. He used some really cool methods, like a high pressure vacuum with a camera attached so we could see the areas that he was cleaning. He inspected the vent before he cleaned it and found a bird's nest in one area of the vent. He took care to move the nest before they got to work so he was very thorough in his job and used up-to-date technology. I give him all A's and will use him again in the future.
Description of Work: I used Jacob Smith of HomeSafe Dryer Vent Cleaning to clean out my dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
mark L.
05/2012
5.0
dryer vent cleaning
+ -1 more
great--he was very busy so tooke a few days to connect on phone butservice very professional and great job
Description of Work: very good. cleaned vent and replace hose that connects dryer to wall. big improvement with new hose, no more lent in room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
REBECCA H.
05/2012
5.0
dryer vent cleaning
+ -1 more
After his visit my dryer worked great. He did a great job.
Description of Work: The repairman was on time and did a great job of cleaning my dryer vent. He ran a flexible brush through the vent a number of times and used a very strong vacuum to clear out the lint. He showed me before and after photos.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151.55
Diane M.
05/2012
5.0
dryer vent cleaning
+ -1 more
They showed pictures of before and after to demonstrate their work. Very professional and prompt. I would recommend them to anyone.
Description of Work: They came out and cleaned my drier vent to the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bob K.
05/2012
5.0
dryer vent cleaning
+ -1 more
This company was prompt, efficient and did a great job! I highly recommend getting this done if your dryer vent is not operating at 100%.
Description of Work: We had our dryer vent cleaned out. It has been several years since we bought our dryer and the sensor told us that the airflow was not 100%. After the dryer hose and vent was cleaned the airflow was restored making our dryer more efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Pena L.
05/2012
5.0
dryer vent cleaning
+ -1 more
Did an excellent job and explained everything as he went. I learned alot!
Description of Work: Completely cleaned dryer vent, wall vent and roof vent. He also checked to make sure everything related to the vent was done to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Mary Lynn R.
05/2012
5.0
dryer vent cleaning
+ -1 more
It was raining, but he showed up and completed the work even though he had to get on the roof.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Dick S.
05/2012
5.0
dryer vent cleaning
+ -1 more
They did a great job, too, and we're definitely going to use them again. They did a really nice, great job. We did the big deal He sold us an extension from the dryer to the exhaust. We spent an additional $39. It was roughly $100. We've been in this house 20 years, have never had it cleaned, and he cleaned it out. He was very courteous. He explained everything he was going to do and did it. We got exactly what we paid for. He did an outstanding job and we will use him again. I wasn't here, my wife was here, it's sad, but, if someone says what they are going to do and does it, you're as happy as a clam. He said it wasn't that bad and we hadn't had it done within 20 years. I might use them once every 1 to 2 years.
Description of Work: HomeSafe Dryer Vent Cleaning came out about a couple of months ago. They cleaned out our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carol M.
05/2012
5.0
dryer vent cleaning
+ -1 more
Technician arrived on time, very professional in manner and uniform, went on roof and inserted tool to determine if dryer vent was clogged, cleaned and tested dryer. Total time approximately 25 minutes.
Description of Work: Inserted tool that took pictures of inside of dryer vent from roof. Cleaned and tested dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Donald V.
04/2012
4.0
dryer vent cleaning
+ -1 more
After submitting my original review I was contacted by the company to deliver my vent and they even brought a roofing specialist to install the vent on my roof which originally I was going to need to contact a roofer to pay to have this done. Also, I was refunded the amount of the original cleaning fee as well as the fee for the roof vent which I did not expect or ask for when filing my original complaint. I was very happy to hear the explanation from the company on why they did not originally supply me with the vent and they did express that this is not how they like to do business. This gentelman was very professional and expressed his appologies for not having done things correctly from the begining. I applaud this company for stepping up to make the situation right and I would not hesitate to recommend them in the future. They resolved my complaint and I am a satisfied customer.
Description of Work: I contacted this company since it was an Angie's List special deal for having my dryer vent cleaned. Since this my first time using Angie's list I did not realize that I had to book and pay for the deal through Angie's List so the company would not horor the deal of the 79.00 cleaning. During the cleaning he mentioned that my vent on my 8 year old house was the wrong type and advised that we get a new vent which he was willing to sell too me for 40.00. I went ahead and paid for the vent at the time of the cleaning and since he did not have it with him he would drop it by my house that weekend. As you would suspect he never showed to drop off the vent so I called the next week and at this point he said he just got some in so he would be by within the next few days to drop it off. Again, it's been a few weeks now and no vent. I originally thought this was a very nice person when speaking with him on the phone but he is obviously not very ethical so I will not use him again and would not recommend anyone use his services. I am somewhat skeptical now about using this list as a way to find a good company since this company originally has had no bad reviews. Thanks, After submitting my original review I was contacted by the company to deliver my vent and they even brought a roofing specialist to install the vent on my roof which originally I was going to need to contact a roofer to have this done. Also, I was refunded the amount of the original cleaning fee as well as the fee for the roof vent which I did not expect or ask for with filing my original complaint. I was very happy to hear the explanation from the company on why they did not originally supply me with the vent and they did express that this is not how they like to do business. This gentelman was very professional and expressed his appologies for not having done things from the begining. I applaud this company for stepping up to make the situation right and I would not hesitate to recommend them in the future. They resolved my complaint and I am a satisfied customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from HomeSafe Dryer Vent Cleaning
Member, Thanks for allowing us to come back out to replace the termination hood. I'm sorry you weren't home so I could apologize to you in person. There's really no excuse for what happened, I simply just dropped the ball. Although "perfection" is what we strive for...because I, myself, am far from perfect...every once in a while, I drop the ball and someone feels we've purposefully done them wrong--which, in your case, is certainly understandable. I'm sure I would have felt the same way, if I were in your shoes. Anyway, like I told you, when we mess us, all we can do is TRY to make things better. Refunding you the cost of the cleaning & the new hood...and paying to have it professionally installed is the least we could do, and hope you'll let us know, if we can do more--in our attempt to make things better. Again, my sincerest apologies. Jacob H Smith Owner/President HomeSafe Dryer Vent Cleaning
Quia Q.
04/2012
5.0
dryer vent cleaning
+ -1 more
Great, professional service. Showed me before & after photos of my vents on his phone.
Description of Work: He came and cleaned out my dryer vents, cut down the excess tubing between the dryer and the wall, and removed a blockage from my external outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$79
Jill D.
04/2012
5.0
dryer vent cleaning
+ -1 more
I set up an appointment with Jacob--he had an opening in our area on Saturday, which was just a few days after I called. He called 15 minutes before he arrived to give me a heads up, and arrived on time. Since I hadn't been having problems with the dryer (or at least I didn't think I had been having problems), he started the cleaning from the outside. However, there was so much lint accumulated, that he decided he'd better proceed from the inside. Within an hour, he had the whole vent cleaned out. He noted that the transition hose from the dryer to the wall was of the metal accordion type, which can restrict air flow, so we asked him to replace it and he did. While doing so, he found that one part of the old hose had several sharp indentations that were catching lint, so we were glad to be rid of it. Since the cleaning, I think that our dryer is running more efficiently. I never noticed how long a load was taking before, except that invariably the dryer would automatically add another half hour or so onto the end of a cycle if the clothes weren't dry yet. I thought that was normal. Now the clothes dry within the normal cycle time, without added minutes. I bought the $79 Big Deal for this service, and paid an extra $28 for the transition hose--not much for the time and effort it took him to replace it. Jacob was very pleasant and personable, and really seemed to know what he was doing. He took before and after pictures, which showed exactly what was there and the end result of his cleaning. I would definitely recommend his services, and will use him again in the future.
Description of Work: Cleaned dryer vent from inside and outside. Replaced dryer vent transition hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Tony F.
04/2012
5.0
dryer vent cleaning
+ -1 more
Initial contact was a bit challenging, as we played phone tag for a week, and I'm not the easiest person to get hold of during the work day. Once we got together, however, the whole service was excellent. I haven't received the pictures that were going to be emailed, but I was going to post them to facebook with a recommendation, so I'll follow up this week.
Description of Work: Full cleaning of the dryer vent for our gas powered dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Craig S.
04/2012
5.0
dryer vent cleaning
+ -1 more
Jacob was very punctionaland informative. He completed the job in a timely manner. We would definitely recommend him to others.
Description of Work: Our dryer was taking two cycles to completely dry our clothes. My husband looked in the vent and realized that it needed to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dinah A.
04/2012
5.0
dryer vent cleaning
+ -1 more
Great results. My drying time has been cut in half. We knew the vent had collapsed in the attic but didn't know we could not hook it back up because the roofing company had not replaced the hood and had justroofed over it. Now we know we need to get it redone. Felt like Jacob was very honest about the frequency that the vent needed to be cleaned. He could have said every year but he didn't.
Description of Work: Dryer vent inspection and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
ROSANNE M.
04/2012
5.0
dryer vent cleaning
+ -1 more
I had called to arrange for dryer vent cleaning because family members and the housekeeper never seem to remember to clean out the lint screen between loads. He was delayed due to traffic, but he called before the appointment to explain and gave a new arrival time. He arrived before the new time. He took photos of the inside of the dryer vent tubing to show the accumulated lint. He showed them to me, and I showed them to the housekeeper. With an industrial vacuum, he cleaned the tubing out and showed me how flimsy my connecting hose was. I ordered a new connecting hose from him. He also vaccuumed up the accumulated lint from the baseboards and the floor behind the washer and the dryer. He was courteous, answered all my questions, and was very professional. I had an Angie's List coupon for $79 for the service and the connecting hose was approximately $20. I will definitely use him again and recommend him!
Description of Work: Cleaning out the dryer vent and replacing the connecting hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bryan M.
04/2012
5.0
dryer vent cleaning
+ -1 more
After moving into our new, pre-existing home, I realized our dryer vent which exhausts heat through the attic was not properly installed when the house was built. As a result a considerable amount of lint had built up around the vent and based on previous experiences of needing to clean dryer vents, decided to call someone in.Saw the Angie's List monthly special for dryer vent cleaning and called HomeSafe. Jacob Smith with HomeSafe was very professional and flexible in terms of scheduling. When he arrived, he was very friendly, has significant subject matter expertise for dryer vents, and overall, we were very impressed with the work.We highly recommend HomeSafe for everyone in the DFW area for dryer vent cleaning!
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Service Categories
Dryer Vent Cleaning,
Appliance Repair,
Air Duct Cleaning,
Heating and Air Conditioning,
Home Automation
FAQ
HomeSafe Dryer Vent Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
HomeSafe Dryer Vent Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa