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Farley Custom Homes

General Remodeling, Roofing, Water & Smoke Damage

About us

Custom Homes

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Custom homes over $500,000

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.7
Showing 1-4 of 4 reviews

Eddie D.
02/2014
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Angelique S.
11/2012
5.0
First Restoration came out immediately to a**** the situation. Realizing that some of the water damage happened in an area that we had just remodeled and laid new carpet (less then a month)- they were extremely careful in placing their equipment and drilling holes to minimize the damage. They set fans and dehumidifiers around, checked them daily and understanding our fear of mold - explained the process and assured us that everything will be completely dry before they will pull any equipment. I can honestly say I hope to never have to use their services again- but if needed to- I would use them.
Description of Work: After a hot water slab leak they came in to dry out the damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RHONDA & Steve J.
08/2011
1.0
remodeling, roofing
  + 0 more
Someone recommended them to me. They came and they dealt with the insurance people and gave an estimate. First Restoration wouldn’t do roofing and so I had to deal with a separate contractor for that. The roofer got out there the next day and got it done and they did a beautiful job on the roof. After that First Restoration came in and did the work on walls. They had to move everything from the garage before doing the wall and ceiling. When they were moving the contents of the garage one of their contractors dropped my Sears Craftsman tool box and crushed one of the corners of it. This was one of the boxes that I have had for twenty five years as my wife had given it to me as an anniversary present. I told First Restoration that they had damaged it and they had to pay for my tool box. After that they submitted another bill which was over and above the estimate and said that they had done many other things than was not in the earlier estimate. It was completely bogus. Now there was another $3000 owed. In addition they placed a lien on our property and now we are in the middle of a lawsuit to have the lien removed. I would never recommend this company to anyone ever. The people in the office are rude and act like you are bothering them when you have a question. One lady in the office told us she spends most of her time putting liens on properties. Update: July 27, 2012 We met with our attorney and James Farley along with his attorney thru a mediation process. This mediation cost each party $865 which Mr. Farley had to eventually pay for himself and us. He also had to pay all of our out of pocket attorney fees and court costs along with other damages. In total he paid us $12,750.00 and was ordered to remove the bogus lien from our home. It took a long time but it is finally settled. Rhonda Jones and Steven Jones (Plaintiffs) vs. First Restoration, Inc., and James H. Farley (defendants) Cause No. CC-11-07763-D In the County Court at Law No. 4, Dallas County, Texas Please let this be a warning to others who are considering using this company.
Description of Work: I used First Restoration in May of last year. The storm came through and damaged my roof and also there was interior damage to the ceiling, walls and floor.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$7,500

Response from Farley Custom Homes
The Home owner was paid for repairs to her home from her Insurance Company but did not pay First Restoration Inc. If you hire First Restoration Inc. to do work on your home our office and do not pay. Yes, First Restoration Inc. will put a lien on your property and send you direct to collections. If you want to hire a great Company to handle your Insurance Claim and have the money to pay, you will be 100% satisfied. Thanks for your Business.

Tammie C.
10/2010
5.0
remodeling
  + -1 more
I had a water leak with severe potential damage to furniture and home. First Restoration saved my home. I would recommend them to everyone.
Description of Work: Saved my house after water damage. Would definitely recommend to anybody with a house in crisis. They professionally packed and cleaned all damaged furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Farley Custom Homes
Again, if your not going to pay your bill do not call my Company. This owner has figured out how to beat the system and we settled out of court. If I had to do it over again, I would have taken her to court. What is the world coming to if you can not pay your bills and profit from it?

    Contact information

    1000 Enterprise Place #101, Arlington, TX 76001


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Roofing,
    Water & Smoke Damage

    FAQ

    Farley Custom Homes is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Farley Custom Homes accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Farley Custom Homes offers free project estimates.
    Yes, Farley Custom Homes offers eco-friendly accreditations.
    No, Farley Custom Homes does not offer a senior discount.
    Yes, Farley Custom Homes offers emergency services.
    No, Farley Custom Homes does not offer warranties.
    Farley Custom Homes offers the following services: Custom homes over $500,000

    Contact information

    1000 Enterprise Place #101, Arlington, TX 76001


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed