Cool Tech Mechanical

Great. job. Thorough. Efficient. Fair. System works fine.

Capacitor was found to be bad, with the tech showing us the reading, and was replaced for around 110. The AC unit itself is slightly undersized for the house, so it's still not optimal, but seems to be doing better since the service. The tech was knowledgeable and helpful, and did not try to sell me anything I didn't need.

The technician missed the first appointment I had scheduled. I had to call to reschedule. Work was thorough and complete.

My AC had gone out the day before. The tech did the analysis and found that there was a bad connection, it was an easy fix. He also gave me some advice on keeping my AC unit running and in good condition.

Great! The technician arrived on time and went to work to check my attic and AC unit & clean the filters! He was fast, friendly and efficient!

We are happy with the service and price that Cool Tech Mechanical provided. The serviceman was not pushy, he analyzed the problem methodically, and he preformed the service efficiently. The Cool Tech Mechanical serviceman did say that if the problem had been the capacitor, that it would have cost an additional $150, which is too much to replace a $10 part. We ended up paying about $300 to charge both units and a month later are still cooling nicely. On a less positive note, we had already paid $89 for AirTran to diagnose the issue but their quote was ridiculous, the issues were exaggerated, and it was obvious their serviceman did not value his job.

I hate leaving bad reviews, but this one frustrated me. I had them come twice, 2014 and today. 2014 appointment - They arrived, but do not let an HVAC person do electrical work. The tech wanted to bypass the breaker. NO. Breakers exist for a reason. Lack of knowledge?! ----- 2016 appointment - It is now 5:30 and nobody has shown up or called me for my 4:30 appointment. I called and they are unsure what time they can make it. If they DO come today (after 5pm), I would now have to pay after-hour rates, even though my schedule was for 4:30. This is out of my control, and I believe I should not be charged more. I intentionally scheduled for 4:30 so I can leave work 2 hours early and not have to pay this extra rate. Their scheduling dept needs some work. I will call elsewhere. It is difficult for me to take off work so I will not be able to take any more time off and avoid the after-hour rates.

He did well. He called me early to let me know he was coming. He was prompt, courteous, and thorough.

They were suppose to explain what needed to be done with the system but charge $50 to provide a replacement estimate.

Fast response and very professional.

David from Cool Tech called me to let me know he was on his way, arrived on time - friendly, professional, knowledgeable. Got right to work doing a tune-up on my A/C unit inside and out. Told me what was good and what needed attention - fair priced, definitely a company I will use in the future.

They were great. I was pleased with the service all the way around.

They came out to do a spring tune up on our 3 air conditioners. They did a great job and were very upfront and honest.

It was good. They came and did what they were supposed to do. I wasn't home when they did the service. There were no issues. They did what they were supposed to do.

David came out and performed an A/C tune up on my new house. He arrived promptly and was professional and polite. He found a few things that needed to be repaired and gave me a quote. I accepted and he completed the work. The visit took approximately 1 hour. I have used Cool Tech for about 5 years now. They have always been fairly priced and don't try to sell you unnecessary things like others do. Highly recommended!

It went well. Everything was good. The 2 guys that came out very professional and thorough.

Did exactly what he suggested and issue was resolved.

I was able to schedule the appointment on the same day that I bought the deal on Angie's List. The technician was prompt and very patient with explaining everything he was doing and what need to be repaired.

Someone came to our house the day we called to check our A/C unit and furnace and gave us a quote to have both replaced - their quote was the best out of 3 other companies we got quotes from. The install date was scheduled within the week of them coming out to quote us. The workers were on time for all appointments and did a very good job. We have since used them again for another service and will continue to do so. Thank you!

Don't even know where to begin. This company was fantastic!! We consider ourselves extremely lucky for coming across them here on Angie's list. Every single aspect of what they did gets an A+ from us! There was constant communication and explanation to make sure that we knew what we were getting. And boy, what we received was the best in every way! They even went one step further and hid all the cables and pipes properly! Something we were not expecting but received. They were extremely patient and understanding with regard to timelines and were never pressured into a sale. Also had no problem with us wanting to get a concrete slab poured instead of using the pads they sell. And was willing to work with the contractor who did the slab for us. Again, excellent job and Thank You Jon Kalp!

Our A/C went out the first week of September while it was still hot. I had a general idea from research I had done on what brands I was interested in and what the price range should be. I called Cool Tech on Wed. morning and they sent out a technician that afternoon to confirm that the unit needed to be replaced. Jon came and presented me with some options - and no pressure. The price was what I expected and wanted to get it in fast so I didn?t call any other companies. I didn?t want to have to go the weekend without A/C so he ordered the unit right away and pulled a crew off of a commercial job in order to get it in on Friday morning, which I really appreciated. They arrived on time, had the unit in within 4 hours, and did a nice clean up. Good job and would use them again.

Contacted Jon Kalp to request a quote to replace my A/C System. He scheduled an appointment with me and looked at all the existing equipment and talked about a few options. He was reasonably thorough and sent a Bid to me with a few different options. The Bid was clear and the options were a good reference point. I had another bid from a contractor I trust, but Jon?s bid was better in terms of Seer rating and price. We scheduled the installation day. I asked Jon who would be doing the install. He said it would be ?one of the crews? they contract with. That should have been a red flag but, Jon assured me that all their crews were good. When the installation day was closer, Jon said it would be one of their ?commercial? crews. I was a little concerned about a commercial installation crew doing a residential installation but again, Jon assured me that the commercial crews were the ?cream of the crop?. The crew showed up on time and with all the right equipment. Jon had advised me that they may have to take the door off the inside closet where the blower/coil unit was located to accommodate the new unit. Unfortunately, the crew had to remove the door, the trim and the casing to get the unit in. They pulled out the casing, piece by piece and made a mess of it. When the installation was complete, they tried to put the casing and door back in, but didn?t do a very good job of it. They left a large gap between the casing and the door and left the trim hanging at the bottom. After some debate, Jon agreed that it was done poorly and said he would have someone come to repair the door. It took several weeks and a couple of phone calls, but Jon did make good on his promise to have the door repaired. After the installation crew left, I found several screws laying on the carpet around the door, along with debris from the door removal. They didn?t vacuum, or pick up after themselves. I also found they installed the zone control board so that the wires running to it were too short and were pulled so tight they couldn?t put the cover back on the controller. Jon sent his partner out to fix that. He also corrected some minor connection issues with the thermostats. So, all in all, I think I got a good system at a good price and Jon took care of all the installation issues I experienced. But, it would have been a much better experience if the installation had gone better. I think Cool Tech needs to take more care in the selection of their installers. For that reason alone, I don?t think I would recommend them to anyone.

It was a disaster. We had to make them come out about four times.

Cool Tech Mechanical were fantastic! I highly recommend their services. I had 2 other companies out there who wanted to replace the coil ( $ 2200) or the whole system ($5000+). Jon Kalp and his team did an investigation and discovered that there was no leak in the coil and that the problem was busted drywall vent in the attic. He didn't personally do that type of repair but was willing to provide a reference. I had my property management company send out a handy man team who made the repair for $200. Cool Tech Mechanical is run by honest, good people. When Jon realized that my tenant was without proper air conditioning and had terminal cancer, he installed a temporary unit that he had free of charge so that my tenant could be comfortable while he waited for the vent to be fixed. This is the kind of company that you want working on your house or business. People who deserve to be paid well but also have a heart. Where else do you want to take your business?! Believe me, Cool Tech Mechanical is getting all of my future business.

It went great. John arrived on time and diagnosed the problem in only a few minutes, honored Carrier Warranty and made the repair in less than an hour.