Cool Tech Mechanical

Prompt service; prompt repair.

Great, friendly and professional.

It went great

Cool Tech Mechanical installed a complete new AC/Heating unit in our home and removed and installed all of the duct work in our attic. Our house has had heating and airconditioning problems for years. We had a 5 ton unit and still had to have room air conditioners and heaters in our 3 bedrooms. Our monthly electric bill ran over $600.00 a month in the summer and over $300.00 a month in the winter due to this mess of unit and duct work. The duct work alone was a nightmare. No air was getting to the bedrooms at all and we either froze to death or burned up in the living area (den, kitchen, dining room, etc) of the home. Cool Tech installed a new unit which is programmable by area and time of the day and installed new duct work in the attic. Our electric bill has been cut in half or more and we are cool everywhere!!! We have removed all of the window units. They are returning to blow more insulation in the attic, as it is inadequate also. Our house is 60 years old and has never been right before this. The workers arrived on time everyday and completed the job in 3 days flat. They were courteous, and evidently extremely trustworthy, as we left them alone while we were at work all day, and nothing was out of place or missing. They cleaned up their mess every day before leaving and did an amazing cleanup at the end of the job. I would highly recommend this company to everyone needing A/C/HVAC work. They have also been taking care of our old outdated unit for the past 3 years and they did an amazing job keeping it running until we could afford the new work to be done. Last year on a 108 degree day in August, we had to call them at 3:00 PM in the afternoon one day and they came the same day and got our unit up and going the same day! Thank you Cool Tech! You saved our retirement and my sanity!!

Our 20 year old A.C froze up about 2 weeks ago. Had a block of ice inside the unit in the house, non inuslated parts of the pipes inside and outside to the unit were frozen over as well. I called Three AC Companies. Jon Kalp was the first to call me back. I described my problem. Said he would charge 100.00 for the service call on weekend or I could wait until Monday and weekday service charge is $49.00 to come out. I told him I wanted to wait to save money. He then instructed me on what to do over the weekend to get it thawed out and see if that solved my problem. i thought that was very nice of him. he could have just said ok, thank you goodbye but he took time for me to right out steps to see if I could fix the problem on my own. We went ahead and had him come out Saturday to take a look. He inspected our system, determined there was no refridgerant after doing a test,and informed us we had a freon leak in our coils. Since our unit was 20 + years old, he said it uses R22 freon therefore it would be a hefty price to repair and recharge the unit. about 1300 bucks. He then wrote a quote for a full replacement 3600.00 with 300 off for cash payment. He inspected our ducts in the attic and looked at our electrical to make sure everything was ok. It took us about 2 weeks to save up the cash and then we scheduled him to come out on a tuesday. two guys came out, did the install - which included new wood board for closet, flow swith, new progammable thermostat, new pad outside - basically everything and they vacuumed the house before they left. All in all, i feel pleased with their work. I am concerned however that we never saw any permits from the City that day. i did ask Jon about that and he said he would take care of it but when I went to look on City's Website they did not have permit listed for the day of the install. Probably shouldnt have gone forward with the installation without it but we were so hot and dying we didnt care. We have a 10 year warranty and 1 year on labor so we are going to have city come out and verify everything is to code. if anything is not to code, we will be calling them back. I would recommend Cool Tech Mechanical but in hindsight, i would have pushed more for the permits.

Very professional, explained everything going on, and will use again.

CHECKED OUTSIDE UNIT and ATTIC

Our A/C was only a couple of years old. When he checked the coolant in the system and found it a little low, he did not pressure us to spend more money for him to find the leak. He advised us to go back to the company that installed it and take advantage of the warranty still in effect.

On time, efficient, professional

We are very impressed with Cool Tech Mechanical and would recommend them to anyone needing repairs or replacement of their HVAC system. The HVAC heat-pump system installed in our home when it was constructed in 2005 seemed to have problems within a few years just keeping up with Texas summers and temperatures much below freezing. We had a solar barrier applied in the attic, increased the insulation and even rewrapped all the ducts and taped up all seams. Still we were recharging our HVAC at least once a year, which seemed excessive to me. When we recharged during a warm spell this past January and it needed recharging within a few months, we were fed up and knew something definitely needed repaired or replaced. With a coupon from Cool Tech for inspection and repair purchased on Angie's List Big Deal, we called CoolTech and set up an appointment. Jon Kalp (a former HVAC tech and their Building Performance Advisor) responded the next day, actually arriving a few minutes earlier than our appointment - which was a big relief as my husband had come home from the office to meet him. He fully inspected our old unit and took the time to show my husband the many tiny, irreparable leaks and other issues that were causing our system to fail. Jon also pointed out the parts of our system that were still in perfect working order; then, he gave several binding alternative quotes on the spot - with a deduction applied for the coupon I had purchased from Angie's List Big Deal. There were no coercive sales tactics, no push to have us make up our mind immediately or lose the deal, no pressure whatsoever; just a promise to do an excellent job and fix our problem. Because we knew going in we probably needed a new system, we were ready to purchase and chose to keep the parts that were in still working order while upgrading to a more efficient model for less than replacing our entire old system. Jon then offered to have his installation team out the next week (since this was a Friday). Since we would be out of town, however, he arranged an installation appointment the following week that suited our schedule perfectly. On date of installation, the installers arrived before our scheduled appointment and had unloaded their equipment and were ready to begin on time. They were extremely responsive to my husband's questions, and Jon Kalp even stopped by to make sure installation was going well. In addition to being extremely satisfied with the sales and installation experience and the capabilities of our new system, we were also pleased that Cool Tech employees not only made sure to remove all debris from the attic and outside areas, they also swept out the garage just to make sure they didn't leave a few little bits of insulation behind on the floor. They also gave my husband the option to retain and self-salvage the outside unit in case we wanted to sell the copper elements it contained (since it can be somewhat valuable). My husband didn't feel he had the time or skills to do that, so he declined and had them take all old parts with them. My point in telling you about this is that for them to offer us the option was commendable. We think this speaks very highly of their integrity. ** One feature I also think it's important to mention is the thermostat. I didn't really think they needed to replace the programmable one my husband had installed a few years earlier (I thought it was working fine, and I was familiar with how to use it.) However, my husband insisted they go ahead since it was included in the price. I didn't realize there could be such a difference. Jon took the time to explain all elements of the thermostat, so transitioning to a new one was no problem whatsoever. In addition, our old thermostat would turn on and off automatically, of course, but only within the heating or cooling setting last applied. With the wide temperature swings we can have in Texas, sometimes we'd leave the house in the early morning with the heating still on, but this meant a stifling house in the evening because no AC was applied even though temperatures outside had unexpectedly risen to almost 90 while we were gone. Our new HVAC system installed by Cool Tech included a Honeywell programmable thermostat that has a setting to automatically switch the unit back and forth between cooling and heating (or even emergency heating when temperatures plunge below freezing) depending on the ambient temperature and humidity inside the house. What a difference - no more walking into a stifling or freezing house. I feel like Cool Tech made our house just a little bit smarter! They're awesome.

I ordered the Angie's List A/C Tune-Up Big Deal from Cool Tech Mechanical. All went very smoothly, from requesting a service time at my convenience to the actual service appointment. The technician, Joel, was punctual, helpful and worked quickly to inspect and clean our HVAC system. I would definitely hire them again.

This was a great experience. They were polite, professional, and knowledgable. The weather was too cold (Beyond their control - carzy Texas weather) for them to get an accurate assessment of my AC.... So they scheduled another appointment and drove back out to my house a 2nd time to complete the job.

They were very good at contacting me. The serviceman was friendly and efficient.

I purchased an Angie's List Deal to have my A/C inspected and tuned up. They were here on time as scheduler for the tuneup. During the inspection the technician pointed out some components that were still functioning but should be replaced to avoid future problems. There was no pressure to do any other work; he highly recommended replacement, since I could see the existing wear and damage I agreed. He didn't have the time to do the repair that day but returned the following day to replace the parts. The tuneup deal was $59 and to replace the contacter and the disconnect breaker came to $214. One of the things I appreciated was when he quoted me the price to replace the parts the cost included the labor charge which I find easier than getting a parts and labor estimate.

Joel met my husband at our rental property and was very professional and prompt. My husband was very impressed and we will use this company again.

work, Excellent, inspection and cleaning of my HVAC System. No exceptions, work completed on a timely basis.

My AC was not blowing any cold air. The tech came by to perform the annual service cleaning of the coil, checked Freon level and found why the compressor was not working. He found that is was a simple and inexpensive part, which he had on him and ready to replace it (in other words he didn't have to leave to go and find the parts). He checked all of the connections to make sure that they were receiving the correct output and input of power. The problem was with a condenser and he showed me WHY it was bad and then showed me how to do some easy upkeep around the unit to prevent the problem from reoccurring. I was very, very pleased with his work and the time he took to explain what I was paying for and why. His answers were short and to the point and you can tell that he wasn't giving me a and quot;run-aroundand quot; type of explanation for the need of repairs.

Excellent. Got back to me quickly in setting appointment and completing service. Very friendly and professional. Gave several tips about future needs as my unit is very old. Will definitely use again!!!

Very good. He found nothing wrong with my unit. I complained of noisey fan but I wasn't prepared to replace it. He didn't feel it was too noisy.

I used an Angie's List coupon on this job. They were very efficient, nice and did a wonderful job. He vacuumed everything out and did a wonderful job. Their punctuality was very good.

Overall this was an outstanding experience. For me, this was as much a test of an Angie's List and quot;Big Dealand quot; as it was a maintenance item I needed performed in my home. Concerning the maintenance checkup, everything went very smoothly and efficiently. The service person (Joel) arrived on time and provided all services in a professional and friendly (and informative) manner. I will use this company (Cool Tech Mechanical) again in the early spring to service my AC system and any other HVAC requirements. As a and quot;Big Dealand quot;, I thought this was an exceptionally good price for the services I needed, especially since it also included free installation of a carbon monoxide detector. It usually costs more than what I paid just for a service call. The whole process exceeded my expectations and I am completely satisfied with the it.

Everything went quite well. The technician was knowledgeable and did a good job.

Everything went well, and they did a good job with the cleaning. I did find their estimate for the additional work to be a bit high, so I decided not to use them.

a/c stopped working, was repaired by a different company of which told me with system being 16 yrs old, need to start looking into replacing system vs. additional costly work that it needed and then wound up replacing the system anyway. I live in a manufactured home and evidently a/c heating businesses aren't that knowledgeable in manufactured housing units, not interested or something because several businesses I'd contacted either didn't show up for a quote, didn't call me back or referred me to somewhere else. Cool Tech Mechanical was recommended to me by a friend from church. He said, and quot;I've known Joel (one of the owners) for 30 years, he knows the business and will treat you right!and quot; I checked Cool Tech Mechanical out with BBB and Angie's List; both without any negative results, and gave them a call. I spoke with Jon Kalp (partnership owner); he seemed down to earth, honest and interested in my business. We set an appointment, he came to my place right on time, and talked to me about my system, what he had to offer without one ounce of pressure to buy! The day of installation, the gentlemen that came to install were very professional, polite and did an excellent job and when they left, there wasn't a thing for me to do but to sit back with peace of mind and enjoy my new unit! Jon gave me a follow up call today (1 week later) which I thought was commendable. On a personal note, during this process, my Mother was in the hospital and was not expected to live and she did pass on. Jon was very polite and expressed genuine concern and offered his condolences. I'm originally from a small town in East Texas and the experience I had with Cool Tech Mechanical was the kind everybody in town would want to go to, because they knew they'd be treated fairly, the job would be done right the first time and they'd be treated like family. Needless to say, I would recommend this business to my own family, friends...anybody!

After discussing via the phone my Mom?s requirements for more energy savings, Jon at Cool Tech Mechanical spent several hours onsite in Ft. Worth inspecting and evaluating her home. Not only did he provide several options for energy improvements, but he informed us of electrical problems he had uncovered in her 60 year old house. (Other contacted contractors went to the home and did not spend the time, provide options, or uncover the electrical problems that required repair prior to any attic insulation being added.) After the electricians had resolved all the electrical issues, Jon presented a very detailed itemized bid for the 3 options we had selected. Jon was available at all times to answer my and my Mom?s questions prior to, during and after the work was complete. He made it very easy for me to take care of getting this work done for my Mom long distance. Joel/Jon?s partner and their crew did a fantastic job replacing all the HAVC ducts with new R8 Energy Star ducts and installing a new heating & air conditioner as well as adding insulation to a value of R38. Crew was on time and clean up was great. Both Jon and Joel were very professional and knowledgeable, keeping us informed during the job, ensuring everything was in working order, and following up with us afterwards. Both my Mom and I recommend them to you!