Cool Tech Mechanical

HAROLD WITH COOL TECH CALLED IN THE MORNING TO ADVICE HE WOULD BE COMING BY BETWEEN 12PM AND 2PM. HE SHOWED UP ABOUT 1:45PM. HE ASKED ME TO MAKE SURE MY THERMOSTAT WAS ON COOL AND ABOUT 9 DEGREES COLDER THAN THE INSIDE TEMPERATURE. HE THEN INTO THE ATTIC AND ADVISED MY PIPES WERE NOT CONNECTED AND WOULD CAUSE A LEAK ON MY CEILING, BUT HE CONNECTED THE PIPES AND SEALED THEM! THEN HE WENT OUTSIDE TO CLEAN THE AC UNIT AND ADD A POUND OF FREON. HE SAID THERE WAS NO EXTRA CHARGE SINCE THE AC UNIT DIDN'T NEED MORE FREON! HAROLD DID A GREAT JOB AND WAS VERY FAST, EFFICIENT AND. PROFESSIONAL! I'LL BE SURE TO USE COOL TECH IN THE FUTURE FOR ALL MY AC NEEDS!!!

Cool Tech confirmed the appointment in advance, then showed up when they said they would. Nice job and thank-you!

Very happy with service. Would definitely use again.

Furnace stopped working night of 23rd. Also had had trouble for years with heater occasionally not coming on many techs had looked at it. These were the only ones that fixed it by turning up the gas a little so it would "catch" every time. Has worked like a charm ever since! Definitely would use again

Added freon and gave good information about upcoming maintenance.

It turned out really well. I would recommend them.

It was very good. I was pleased with it. They did a thorough job. They cleaned-up.

They were very fast and efficient. Had both units installed same day with a double crew. Would rec. to others

They showed up during the appointment window. They were courteous and professional. I had them quote a new furnace for me. The paperwork they gave after the service was well documented. The quote had everything outlined as I asked. I'd call them again.

It went good. We didn't notice that the A/C wasn't performing before so I can't say that it performed any better after but it just sounds like that maintenance was done to prevent future problem. He even found an issue with A/C that he couldn't fixed so he went above and beyond to figure that out and let us know what we needed to follow on to get it fixed.

The provided did the job at a very good pace. They were professional. The member is very happy with the service and would definitely use them again in the future.

It turned out terrifically! They were friendly. They seemed honest and weren't trying to sell you things that you didn't need. There were no additional charges beyond the big deal amount.

Everything was fine. He did what I wanted him to do.

Replaced internal and external units of AC unit

They were prompt and fast the service was great

They quickly contacted us to set up an appointment and the technician, Harold, arrived on time. He thoroughly checked the heating unit and provided us a detailed recap of all the items he had looked at. He advised us that the system was working fine and no repairs were needed. Harold was very pleasant and professional and did a great job. This was a great deal and I would definitely recommend this company.

He arrived on time, was very professional. The only con was he said I needed a new filter and charged me $8.00 for one, although my old one was not very old. I didn't mind that as much as later when someone came to check out my vent system for my dryer, I asked him to put an new one in for me as it is hard to climb the attic stairs. He did abut said the guy put the filter in backwards. On the plus side he is the only one that has flushed out the air conditioner for me.

He is very responsible and gives me suggestions.

Check up was detailed. cleaning drains was ok, but left a mess in the bathroom sink without notice, cleaned the airco coils, but made a mess out our side yard. did not clean up or replace hose. No follow up for return. Nice people just a little hurried.

The Cool Tech leader Jim and assistant came on a Thursday and early Friday morning, disassembling and extracting the old exterior equipment and on two levels of the house. Their work entailed replacing rotted bases for the air handler units and determining where and how prior installation was done. Access was tedious for some of this as temperatures were uncomfortable. Both worked diligently continuously up into the evening installing and connecting all the exterior and interior Rheem units (on cushioned bases), air handlers, condensate pumps, thermostats, and enclosure for exterior connections. Their exceptional team worked methodically without disrupting the family, professionally explaining and instructing us along the way. They made certain the worksite was clean and trash removed from our property. We are pleased with the quiet, comfortable home we now have and will rely on them for future service. Could not paste excellent photo of work.

Great service--on time and explained everything. Would definitely use again.

They got there on time, were very professional, did a thorough job cleaning and tuning up then gave me a full report....very friendly

The contractor checked my A/C unit and advised me that there must be a leak causing the A/C system to not operate very well. My A/C unit is fairly new (less than 5 years) so I was not interested in replacing it. The contractor ended up putting extra freon in it and charged me about $70 for it in addition to the special I purchased. The system is still not cooling very well; I may have to get it replaced after all. Overall, I was pleased with the service.

Went well, I was alerted to two small botched jobs done by the previous unit installer and given a quick and fail cost to remedy both.

The company was very responsive and honest. They even showed me how they weigh the freon bottle before and after the service so I could see for myself how many lbs. were used. I told the tech that I had never before been offered to see that before and wondered how the other companies knew how much freon went into my unit. I was told this is the only way to know how much was used. Wow, wish i would have found this company a long time ago. Will definitely call them again.