Cool Tech Mechanical

Everything went find except had to pay for extra coolant.

Cool Air was very reasonable. The technician was knowledgeable and professional. Great company!

Our house was build in 1971 and they told me that the exhaust pipe was not to the current requirements, and so I did have them come back out and put in that pipe. They charged exactly what he said he would charge to install that pipe. Everything about it was good. He was very efficient, he got here when he said he would and got here and did the work correctly.

I was unfamiliar with the contractors providing this service since I'm an out-of-the area property owner. I contacted Cool Tech along with several other local HVAC firms to get some information. Jon was very patient with helping me evaluate the various pros/cons of installing a heat pump versus a standard forced air system both in terms of the operating cost and how each performs in the north Texas climate. There was no high-pressure sales approach, just great information to help me make a decision on what system to use. Once the project was scheduled, Jon's team did an outstanding job in coordinating with my local property manager. They arrived at the work site on time, did a clean and professional installation job and cleaned up with no negative impact to the tenant. I would always recommend that people get multiple quotes for contractor projects of significant size. If you are looking for an HVAC company, I would highly recommend giving Jon a call.

They did a very good job. Everything has turned out fine with the AC unit.

Owner was very nice. Angie's list provided me a morning or afternoon window. I chose morning. I took part of my day off to fit in this time period. I showed up at time project. The tech was a no show. I called the owner/manger regarding the techs status. He stated that he didn't know and doesn't monitor his techs. I advised him that I expected the tech to be there at the time frame provided. He mentioned that's was Angie's list scheduling and not his. I advised him that I could not wait on his tech to show up so I canceled my service with him. If you have nothing but time on your hands, please use his services. If you value your time, I would use someone else.

Cool Tech is great! The technician explained so much to me as I was a new homeowner at the time and knew nothing about air conditioning. He was very patient with all my questions. He added some freon to my system (it was a little low), flushed the drainage line, shampooed the unit, and checked all the internal stuff. He gave me a new cap for the freon so that it would no longer leak and it hasn't! They didn't try to upsell me on a new unit like another company did-- said mine was just fine. I would definitely recommend Cool Tech in the future. Good honest folks. :-)

Technician called about 20 minutes before arriving to let me know he was on his way. He worked hard in the heat and was very good at keeping me up to date on what he was doing. Very professional and polite.

Professional, personable - made me feel as though he was being honest and up front.

They sent out one tech and did a great job. I even used them in rental properties and they did a great job! It took them a couple of hours to do the job.

He was very prompt and professional. He did the job in a timely manner and gave me helpful tips to continue to maintain my AC units.

I ended up using another company.

A service Tech came out on Tuesday. He checked the compressor and the breaker box. He confirmed that the compressor was bad. He also, went ahead and checked the inside unit as well. Then the next day their sales rep came out to look at everything to see what I would need. What I really appreciated from both of them is that I didn't even have to ask them to take off their shoes at the door. It was very considerate and respectful. I also, recieved a quote the next day that seems reasonable along with giving me options rather than trying to force me to buy a whole new inside and outside unit.

I contacted this provider on a Monday in the late morning hours. I spoke with Jon about having a technician come out and check my A/C unit to determine why the unit was not keeping up with the programmed temps on the thermostat. Jon suggested a diagnostic check at $49 and 10% off of any additional repairs. He even suggested that I could purchase this deal through Angies' List or just work with the tech when he arrived. He indicated that he could have a technician out the following day, on Tuesday. Jon was reluctant to give me a time and quot;windowand quot; of when his tech might arrive. And so I explained that I could not be available during the morning hours of the next day, but that I could be available any time after 12 noon. Jon assured me that his technician would call my cell phone when he was in route to my home. I rearranged my schedule and waited, from just before noon on Tuesday, for the technician to come and check things out. No one ever called or came to my house. I never heard from a technician, or from their office or Jon, to reschedule. I was, initially, quite surprised that they could have someone out so quickly. But I guess I was the one who wound up with a surprise.

They did an outstanding job. We have used them since.

I've recommended them to others and would definitely use them again.

In late May I purchased a 'deal' from Cool Tech Mechanical. I was able to schedule an appointment within a week, but unfortunately I had a conflict arise and had to cancel. Jon was very pleasant and agreeable when I called, and we tried to reschedule at that time, but eventually I had to put it on hold and promised to call back. It was July 5th before I was able to call again, fully expecting to get a recording. since it was a Saturday following a major holiday. I was surprised when Jon answered. I asked if it would be possible to have a service person come out on Monday (7th). He said the schedule was pretty full, but he could add me as an alternate in the event someone canceled, but of course he could not promise me a morning or afternoon visit, but I would receive a call before anyone came out. I took it. The serviceman did call me and then arrived at the house within 15 minutes. I'm sorry that I cannot remember his name, but he was very pleasant, asked questions of me regarding the unit, and explained what he was doing. He finished the job and I still had a lot of the day left. I was very pleased with the full range of services that I received from Cool Tech Mechanical, beginning with the cost.

Cool tech serviced one a/c unit but the second had completely failed due to its old age. CT gave me a great price despite being peak summer season and did a great install. We are cool and comfortable!!

I had to reschedule my initial appointment and he was really good with that. I had two units and he charged me another $69 for the additional unit. The technician diagnosed and then replaced a capacitor. He had the part available with him and was able to replace it while he was there. He completed the job in about two hours and cleaned up well. Everything worked out fine.

We were happy with the end result of the tune-up and we would consider using them again. I think the price was reasonable and I was satisfied with the quality of their work. They were right on time and worked very quickly! It's a serious matter when AC goes out in Texas(!), and they definitely showed up right on time.

We had been having trouble for twenty five years with our a/c unit; we had a new one put in but nothing ever worked. They came out and did this work and it is the best a/c unit in the world; it will blow us out of this house. The insulation cost probably $1,500. Their service stands out; when we call them, and they tell us they will be here then they are here. They get the work done and it is done right. I recommend them to everybody.

He did a great job and didn't try to push any other services on us since the A/C unit was running just fine. Thanks!

John was prompt, professional and very informative. I had complete confidence in his abilitlites and will continue to use their services for future issues. I will also request that John provide our service if available. He's a Rock Star!

THE REPAIRMAN WAS COURTEOUS AND I THOUGHT HE DID A GOOD JOB. I WOULD USE THEM AGAIN!!

It was the best. They didn't try to sell me anything. I expected that they would probably try to sell me something but my units are impeccable so I didn't figure it. I know I didn't need anything. They just did the service as I wanted them. The service was best.