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Cool Tech Mechanical

Heating and Air Conditioning, Appliance Repair, Energy Efficiency Auditing,

About us

Cool Tech Mechanical are Air Conditioning and Heating specialists offering everything from system repairs to complete custom system design, replacement, preventive maintenance serving existing residential home owners, new construction single and multifamily and small and large commercial customers. Contact us for a free estimate on system replacement or for emergency services. Also serving Keller, North Richland Hills, River Oaks & White Settlement, TX.

Business highlights

31 years of trusted experience

Services we offer

Air conditioning & heating replacement & repairs. Indoor air quality.

Services we don't offer

Duct Cleaning, appliance repair, complete building energy audits. Window replacement. Insulation. Weatherization. Attic ventilation.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8365 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 351-365 of 365 reviews

Carol G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked my A/C unit, changed my filter and added Freon to the outside unit...very nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cool Tech Mechanical
Our goal is 100% satisfaction with all of our customers. We know that may not be a realistic goal but it makes us very happy when we succeed. And plan to learn from and correct our mistakes when we don't. Thank you for the review

Debra O.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cool Tech Mechanical
Our goal is 100% satisfaction with all of our customers. We know that may not be a realistic goal but it makes us very happy when we succeed. And plan to learn from and correct our mistakes when we don't. Thank you for the review

Bethel F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The first guy came out and told me I need a board to operate my air conditioner. Cost $185 or so. Scheduled him to come ot the next day at 12:00p.. Told him not to use my cell phone #. The next morning around 10 someone called my cell # and said they wanted to come out. A different guy came and said. the other guy was inexperienced and he needed to check my air conditioner again. He said I had a leak in my coils. My freon was leaked out. He quoted several prices including one for a new one. I called back to schedule one of the services and another one wanted to come out and give me a firmer quote and explain what had to be done. I am still deciding. Very confusing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cool Tech Mechanical
Thank you for your review. Yes, sometimes HVAC problems can be confusing. This is one reason I scheduled to come out and sit down to explain the options. It wasn't so much that the first tech was inexperienced as it was that our senior tech that came out to do the repair is mega experienced with 20+ years doing this work. The system showed an open circuit at the control board. The first tech took this to mean a bad board. He made a common and human mistake of not looking further than that. The open circuit it turned out was from a low pressure switch. This switch will open the circuit when the unit is low on freon to protect the compressor from damage. So the real problem turned out to be a leaking coil. The tech gave you a few “ball park” prices on replacement of components or the complete system to repair this issue. Our techs are repair first and focus on that. For system replacement I or another of our designers like to come out to be sure all installation issues are addressed. I would be very happy to come back out and explain all the options. Of course there is no charge for this consultation.

Phillip T.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Things started off ok. I expected to pay no more than $100. Charge me extra for freon or whatever it is to my mothers 30 year old AC unit. They up-sold me an extra $300+ for a small part I knew didn't needed to replaced because of the age of the air conditioning unit. Sure enough a few days later the entire unit went out for good during 100 degree near July temperature. Even though they gave me a reasonable estimate to replace the unit I went with another company here in Fort Worth and paid over $3K extra for their unit. The other company was more upfront, honest and I felt much more comfortable with them so I chose to go with a company I felt treated me with more respect as a customer. Lastly I was struggling financially at the time and taking care of my mother who had suffered from COPD for nearly 2 years. I borrowed the additional $300+ from her for this awful experience. She past away from complications of COPD literally 5-6 hours later that day after cool tech mechanical came to our house for the service call. I will never EVER use them again and certainly will not recommend them to anyone else I know. Maybe an off day for them but with knowing my mom was dying I felt they took advantage of me during my emotional state to get an extra $400-$500 for a AC unit they knew was not going to working much longer

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$600

Response from Cool Tech Mechanical
I am sorry you felt like you had a bad experience with our company. As hard as we try we know as imperfect humans it is impossible to get 100% satisfaction 100% of the time. But as our many “A” ratings show it is our goal and intention. I looked up your service history to see what was done. This was for a $69.00 AC tune up with up to 1 pound Freon and the service was preformed last year in June. I have no record of any dissatisfaction expressed by you until now. I am sorry if there was some confusion as to what we charged for and what we recommended. The service ticket I found was for $368 not $600. Our technician found that your very old Coleman unit had a bad contractor and was very low on freon. It was also clearly stated on the service ticket and the preventive maintenance check list that we recommended at least a leak check and repair or replacement of the system. It was also noted that you refused those recommendations. You were also informed and it was stated on the ticket that we could not warranty the system or any resulting damage from system freeze up etc if you choose to ignore our recommendation and have us charge it without locating and repairing the leak. We offered honest cost effective solutions You even stated in this review our price for replacement was $3,000 less than you ended up paying. I am sorry if you were confused at the time due to your stressful situation. But we did everything we could to advise you and recommended repair and/or replacement not the temporary repair of recharging the system that you choose to have done. We did as you instructed and just charged the system. It was fair work at a fair price. But the system was going to stop cooling when the Freon leaked out again as we told you it would. I will however refund the entire $368.00 that you paid for that service. We do not want to take money from or even do business with someone who thinks we are not being honest with them.

Judith M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: summer tune up on A/C. date approximate. Very professional; answered all questions completely and to my satisfaction; claimed they would send me a notice when it was time to do the same tune up again. Not time yet for 2014

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cool Tech Mechanical
Our goal is 100% satisfaction with all of our customers. We know that may not be a realistic goal but it makes us very happy when we succeed. And plan to learn from and correct our mistakes when we don't. Thank you for the review

everette G.
03/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The only problem was they gave me a window of all day, therefore someone had to be there all day and they arrived at 3pm. Didn't like the fact of being held hostage (all day) until they could get to me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$69

Response from Cool Tech Mechanical
I am sorry your schedule was disrupted. As a service company it is just part of how things work that it is impossible to predict how long each call will take. We try to give a general morning or afternoon and we can and do call in advance when the tech is in route. We are also committed to spending the time needed on each call to provide complete service for each of our customers. Other than a first call, which is 8-9AM and fill up fast, we just have no way of knowing how long each call will take. Our goal is 100% satisfaction with all of our customers. We know that may not be a realistic goal but it makes us very happy when we succeed. And plan to learn from and correct our mistakes when we don't. Thank you for the review

CJ B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked our air conditioner and cleaned the coils. Everything was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cool Tech Mechanical
Our goal is 100% satisfaction with all of our customers. We know that may not be a realistic goal but it makes us very happy when we succeed. And plan to learn from and correct our mistakes when we don't. Thank you for the review

linga K.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: the ac was not cooling for a long time.iixed it very efficiently.showed us the function of the capacitor(running below range) and replaced it.explained the future course in advance.refilled freon.knowledgeable &efficient
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cool Tech Mechanical
Thank you for your review

Elizabeth K.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Cool Tech Mechanical was fine.
Description of Work: They did maintenance on my air-conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cool Tech Mechanical
Thank you for the review

lee O.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called to talk to the owner of the HVAC company offering the big deal, and discussed the offer. I told Jon I have a downtown Fort Worth condo that needs a tuneup and cleaning, and at first it sounded okay. When I called him the next day to discuss water access for cleaning the exterior unit, he said they primarily service neighborhoods. Their truck will not fit in the parking garage where the unit is located, so I cancelled my appointment and contacted you for a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cool Tech Mechanical
Thank you for the feedback. Yes unfortunately some down town condos have restricted low clearance parking garage access which would make it difficult for some of our larger service trucks with ladder racks. The bulk of our business is single family dwellings where this is not an issue. There are companies that specialize in multi family that could better serve you. Let me know if I can help you find one if you have trouble. Your refund will be forthcoming I am sure. Good Luck!

Milagros B.
08/2013
4.0
heating & air conditioning/hvac, appliance repair, energy audit
  + 1 more
OK
Description of Work: HVAC tune-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Cool Tech Mechanical
Thank you for the feed back

Kirsten H.
07/2013
5.0
heating & air conditioning/hvac, appliance repair
  + 0 more
Very smooth
Description of Work: Replaced converter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cool Tech Mechanical
Thank you for the review

Caroline F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was great!
Description of Work: I purchased a big deal: $69 for an A/C tune up & diagnostic check plus 10% off any needed repairs for Cool Tech Mechanical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cool Tech Mechanical
Thank you for the review

David B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very Good with a Report
Description of Work: Checked outside and inside units. also put in freeon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Cool Tech Mechanical
Thank you for the review

Judy W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: Technician called to let me know approximate arrival time. explained the working of the heater and provided information about how long i could expect it to last. Did not try to sell additional services that were not needed at this time. Did extensive cleaning in areas that hadn't been touched in 25 years. Overall, excellent and professional services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

325 Crowley Road, Arlington, TX 76016

http://www.cooltechmechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Energy Efficiency Auditing,
Air Duct Cleaning,
Drain Cleaning,
Insulation,
Hauling,
Windows,
Lawn and Yard Work,
Auto Service

FAQ

Cool Tech Mechanical is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Cool Tech Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cool Tech Mechanical does not offer free project estimates.
No, Cool Tech Mechanical does not offer eco-friendly accreditations.
Yes, Cool Tech Mechanical offers a 5% senior discount.
No, Cool Tech Mechanical does not offer emergency services.
Yes, Cool Tech Mechanical offers warranties.
Cool Tech Mechanical offers the following services: Air conditioning & heating replacement & repairs. Indoor air quality.
Duct Cleaning, appliance repair, complete building energy audits. Window replacement. Insulation. Weatherization. Attic ventilation.

Contact information

325 Crowley Road, Arlington, TX 76016

http://www.cooltechmechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM