Charles Jiura Windows & Doors

Charles and his team did an excellent job. I found his pricing to be competative with other bids I recived. He was responsive and patient answering all of my questions. His team showed up on time did exactly what I had asked them to do and left everything cleaner then when they arrived. I would highly recommend him and would use him again for window replacement.

Charles returned my call the same day to discuss my project (29 replacement windows and 9 glass door inserts). Neighbors on the Nextdoor app had sung his praises and they were right! He uses Burris windows, has 40 years of experience, and oversees his team during the entire process. He showed me different window options, brought over obscured glass samples, and even took me to see his past work, including contacting former customers so I could look at large obscure glass installs (it can be hard to invision a whole window frosted with scrollwork). Charles always kept me up to date during the measuring, ordering, and install. There were a few minor touchups needed but he took care of them the following day and I couldn't have been happier with the result. He is a sweet guy, is trustworthy, reliable, and does great work!

I may have been harsh with my first review rating him an F for professionalism. His prices where high but from the research I had done he has an excellent reputation for fine work throughout the community. I questioned his products which we had read some bad reviews on (reviews from installers not consumers), I asked him what other windows he had to offer and about one window in particular. This is when he became very upset and stated that anyone can put bad reviews online and they don't mean anything. He also said that yes the windows we wanted where better but he could put his top of the line windows up against the ones we wanted and his would blow ours out of the water. Furthermore, he stated that the window he was recommending where better than what we currently have and there was no reason to spend more to put better windows in our home. We called another company and they installed the premium windows we wanted which had better reviews and specs for $1500 less than the entry level windows he was suggesting. I believe that we would have had a better installation from Charles but inferior windows. It's unfortunate that he was not willing to sell us what we wanted, we would have paid the premium price for the better installation. After he read my review on Angies list he contacted me which he was not supposed to do but I'm glad he did because it inspired me to take another look at the events. I spoke to the owner no less than 4 times he was professional and helpful all but the last encounter. Possibly it was a bad day or what have you. On that one occasion he really upset my wife and I however that was the exception to the rule of dealing with him. It was not my intention to harm him in any way just to share my experience. I hope this sets the record straight.

We obtained an estimate from Mr. Jiura to replace a large custom window. We found him to be prompt, honest, and diligent. We chose his company for the replacement, and they came on time and finished the installation promptly and in a professional manner. We will definitely use this company for our window needs in the future!

The crew performed the work in one day, they cleaned all the windows and cleaned up after themselves. They were courteous, professional and efficient. I would recommend them to anyone.

EXCELLENT FROM BEGINNING TO END. PROMPT RESPONSE AND FOLLOW-UP ON INSTALLATION.

VERY GOOD.