Blackmon Mooring

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ON 5/27/05, ARRIVED ON TIME AND SEEMED VERY PROFESSIONAL, BUT AFTER ONE MONTH THE PROBLEM WAS MUCH WORSE. I CALLED AND A CREW WAS SENT OUT TO CLEAN AGAIN AT MY COST. I DID NOT HAVE IT DONE, BUT WAS REFERRED THE HEAD AIR CONDITIONING REPAIR PERSON. ON 07/05/05, HE CAME OUT EXPLAINING THAT WE NEED MAJOR WORK, INCLUDING MOVING 2 UNITS TO A HIGHER LEVEL, THUS NECESSITATING THE INSTALLATION OF A DROP DOWN STAIRCASE AND REPLACEMENT OF THE ENTIRE DUCTING SYSTEM. HE WOULD WORK UP AN ESTIMATE AND GET BACK TO US BY THE END OF THE WEEK. HE RETURNED TWO WEEKS LATER WHEN ANOTHER PROBLEM OCCURRED WITH AIR CONDITIONING. IT WAS LEAKING THROUGH BEDROOM CEILING. REPAIRED, BUT ADDITIONAL COST.(BLACKMOOR HAD SERVICED THAT ON 05/05/05, BUT ''THE COMPANY DOES NOT GUARANTEE WORK-NO ONE DOES IN AIR CONDITIONING.'') THEN HE SAID THAT HE REMEMBERED US. HE WOULD IMMEDIATELY WRITE UP AN ESTIMATE. I SENT A LETTER TO BLACKMOOR MOORING ON 07/27/05, ASKING FOR HELP. AS OF TODAY, 08/10/05, I HAVE NOT HEARD FROM THEM.

PUNCTUAL AND COMPLETED JOB TO MY SATISFACTION. WOULD USE AGAIN.

THE PEOPLE THEY SENT OUT WERE RATHER PERSONABLE AND THEY CLEANED A LOT OF STUFF OUT OF OUR DUCTS (AND DID CLEAN UP AFTER THEMSELVES). AFTER THEY LEFT THE AIR CONDITIONING DID NOT WORK PROPERLY. AFTER WE COMPLAINED, THEY SENT SOMEONE OUT (THAT DIDN'T FIND ANY PROBLEMS). WE THEN HAD TO CALL OUR OWN AIR CONDITIONER PERSON AND FOUND THAT IN THE PROCESS OF STEAM CLEANING THE DUCTS, THEY HAD BLOWN SO MUCH DUST AND OTHER GUNK INTO THE AIR CONDITIONING EVAPORATOR IN THE ATTIC THAT IT HAD TO BE REPLACED (COSTING ANOTHER $850.00).

THEY SAID TO CALL BACK IF WE COULD GET A BETTER DEAL, WHICH SHOWED US THAT THEY WERE NOT AS PROFESSIONAL AS THEY SHOULD BE.

THEY DID AN EXCELLENT JOB. THEY CLEANED ALL OF MY CARPET IN ONLY TWO HOURS.

THEY WERE ON TIME, PROFESSIONAL, POLITE AND REASONABLE! I WOULD HIRE THEM AGAIN.

A BIT MORE EXPENSIVE THAN I WAS EXPECTING, ESPECIALLY SINCE NO FURNITURE MOVING WAS REQUIRED, AS THE RENTAL PROPERTY WAS EMPTY. SERVICE COMPLETED VERY QUICKLY WHEN THEY ARRIVED.

MIKE AND ALFRED WERE PROMPT, FRIENDLY, AND COURTEOUS. MIKE MENTIONED THEIR RUG CLEANING SERVICE SPECIAL. TERRY CAME OUT TO CHECK OUR A/C SYSTEM AT NO CHARGE. WE HAVE USED BLACKMON MOORING BEFORE AND WOULD AGAIN.

THEY DID NOT PRE-TREAT STAINS. THEY DID NOT WIPE UP WATER THROUGHOUT THE HOUSE. THEY DAMAGED A DOOR FRAME AND DIDNT TELL ME ABOUT IT. THE COMPANY DID REFUND $40, BUT IT TOOK OVER A MONTH TO GET THE REFUND. OVERALL POOR JOB.

WORKERS WERE ON TIME AND VERY POLITE. THEY DID HOWEVER LEAVE A MESS.

BLACKMON-MOORINGS PEOPLE ARE VERY PROFESSIONAL AND FRIENDLY, BOTH IN PERSON AND ON THE PHONE. THEY DID A GOOD JOB OF RECENTLY CLEANING MY CARPETS. THEIR SERVICE WAS PROMPT AND EFFICIENT. THEIR PRICES MAY BE HIGHER THAN SOME OTHER PROVIDERS, BUT ITS WORTH IT. MY ONLY COMPLAINT: A FAN WAS PLACED NEAR AN ORIENTAL RUG, AND AS THE FAN BLEW, THE RUGS TASSELS CAME UNTWISTED. I BROUGHT THIS TO BLACKMON-MOORINGS ATTENTION (THEY CLEANED THE RUG AS PART OF THE SERVICE), BUT THEY DIDNT HAVE ANY SOLUTION FOR RE-TWISTING THE TASSELS.

THE TEAM WE WORKED WITH WAS GREAT. FAST SERVICES.

THIS COMPANY WAS VERY PROFESSIONAL. I WAS VERY PLEASED WITH THEIR WORK. EXCELLENT JOB!!!

HE CAME, DID HIS JOB AND LEFT. EVERYTHING WAS CLEANED OFF THE CARPET AND THE SERVICE WAS GOOD.

THE JOB WAS WELL DONE & THEY WERE ORGANIZED.

THE WERE VERY POLITE. THEY DID A GOOD JOB.

I USE THIS SERVICE EVERY YEAR AND THEY ARE VERY PROFESSIONAL AND RESPONSIVE. I HAVE FREQUENTLY RECOMMENDED TO OTHERS.

THEY HAD A VERY PROFESSIONAL TEAM WITH VERY GOOD EQUIPMENT THAT CLEANED ALL OF OUR AIR DUCTS. IT HAS MADE THE AIR IN OUR HOME MUCH CLEANER. THEY WERE ON TIME AND CLEANED ALL OF OUR DUCTS IN LESS THAN 4 HOURS. THEY DID NOT MAKE ANY MESS AND RE-INSTALLED VENTS IN OUR HOME AFTER THEY HAD BEEN TAKEN DOWN. HIGHLY RECOMMEND THEM.

THE WORKMEN, WHOM JUAN HERNANDEZ WAS THE CREW LEADER, DID AN OUTSTANDING JOB AND IT WAS SO GREAT TO SEE HOW CLEAN THEY GOT THE HOUSE AND THE DIFFERENCE IN AIR QUALITY. IF I COULD AFFORD TO DO IT ON AN ANNUAL BASIS, IT WOULD BE DONE, ITS A GREAT SERVICE.

POOR CHOICE IN WHO THEY RECOMMEND FOR SOFTGOOD CLEANING. THEY, HOWEVER, WERE VERY GOOD. YOU DO HAVE TO MAKE SURE THEY DO EVERYTHING ON THEIR CONTRACT.

I WAS EXTREMELY IMPRESSED WITH THIS COMPANY. THE WORKERS WERE AT MY HOUSE ON TIME. THEY EXPLAINED THE PROCESS. WE SIGNED ON THE PRICE AND THEY DID A WONDERFUL JOB ON THE CARPETS. THEIR PREP WORK AND FOLLOW-UP WAS EXCELLENT.

THE TECHNICIANS WERE ON TIME AND VERY COURTEOUS. THEY EXPLAINED THEIR WORK AND ASKED ME TO VERIFY MY UNDERSTANDING OF THEIR WORK. THEY WERE ABLE TO REMOVE THE PET STAINS AND ODORS FROM THE CARPET.

PROFESSIONAL WORKERS WITH GOOD ATTITUDE. GOOD FOLLOW UP ON JOB.