About us
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.970 Reviews
Showing 1-25 of 70 reviews
Ed A.
09/2023
pool cleaners
+ -1 moreRex responded right away and performed a repair to my Polaris cleaner pump. Fast, efficient, and affordable. Thanks Rex!
Description of Work: Polaris cleaner pump stopped working.
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Yes, I recommend this pro
Chuck A.
09/2017
pool cleaners
+ -1 moreRex, the owner, does a great job and takes care of everything. He is very attentive, knowledgeable, and the price is very affordable. I would highly recommend him.
Description of Work: They service my pool once a week.
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Yes, I recommend this pro
$160
Robin V.
05/2017
pool cleaners
+ -1 moreCompany did not even bother to set an appointment with me. Like I said he would not ever check his calendar.
Description of Work: I called today and ask for servicing my pool light, it does not come on. I have had an electrician come out and the company that services my pool tell me that I need someone who does the electrical in pools to fix the problem. When I call this company, the guy was not interested and spoke to me like he was speaking to another technician (in pool terms) and I did not understand anything he was talking about. I told him that the company that comes out to take care of my pool and an electrician said a pool company was needed to fix my lighting problem. He was not interested in setting an appointment with me. He would not even pick up a calendar to set an appointment to come out. In conclusion no I would not hire this company to do any work for me and to be frank, he did not want to, This was my first time contacting this company and I will never contact them again. He was arrogant, unfriendly and not kind. Customer Service rating F.
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Carl S.
04/2017
pool cleaners
+ -1 moreIt went well. Rex was reliable about returning calls and got the job done when he said he would. Price seems pretty reasonable, although I don't have comparisons.
Description of Work: location and repair of leaking from broken pipes for in ground pool.
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Yes, I recommend this pro
$650
terrence B.
01/2017
pool cleaners
+ -1 moreGreat service, very happy with the result. He gladly accepted the Angie's list coupon. I will definitely call him for future needs.
Description of Work: We suspected a clogged line to the pump. Rex was very helpful on the phone, but we tried everything he thought of. He responded the day of the call, earlier than I anticipated. After a short time troubleshooting, he isolated the problem at a valve. He cleared the blockage and showed me how the interior valve body flanges were worn, and one of the attaching points for a screw was broken, so he replaced the valve as well.
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Yes, I recommend this pro
$160
Alan B.
12/2016
pool cleaners
+ -1 moreHe did a very good job and cleaned up problems left by previous techs. He performed all of the work at the agreed to price although additional parts were needed. He even had to travel back to a parts supplier twice to complete the work. I would definitely trust him with my next pool related needs.
Description of Work: My pool pump motor went out and he replaced it for me.
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Yes, I recommend this pro
$550
Bruce G.
01/2016
pool cleaners
+ -1 moreRex looks at everything that could be a trouble issue anywhere with the entire pool and advises on what he sees. Before he's done, you feel like you're dealing a trusted friend. Can't recommend anyone more highly.
Description of Work: Heater stopped working so I called ACT based upon the reviews here. I was not disappointed. He replaced a heater control valve and replumbed some pipes that were letting air into the system.
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Yes, I recommend this pro
$450
Response from AQUATIC CERTIFIED TECHNICIANS
Patricia W.
11/2015
pool cleaners
+ -1 moreIt was right when all the rain happened when our pool pump motor started smoking, tripped the breakers and stopped working all together. I talked to Rex on the phone on Friday. He was very nice and told me he would come to the house on Monday. I told him the sooner the better so our pool would not turn green. On Sunday he asked if he could come by. Yeah, a day early! We asked him to bring the pump with him and install it. Rex is an excellent technician. When the pump was installed there was an issue with the GFCI. He pulled it apart and saw some exposed wires that were touching each other. He fixed that too and spent some extra time on it without charging us extra for it! Rex is a wonderful, honest man, who makes sure your pool is running properly. I will definitely use his services again!
Description of Work: Replaced main pool pump motor
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Yes, I recommend this pro
$550
Chuck A.
10/2015
pool cleaners
+ -1 moreHe came out on short notice. He was able to fit me in on such short notice. He back washed the pool like I asked him to. I will use him in the future. His name was rex and he was very friendly, prompt, courteous. and professional.
Description of Work: He cleaned the bottom of my pool.
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Yes, I recommend this pro
$200
Grace W.
09/2015
pool cleaners
+ -1 moreRex showed up the day I called and was very fast and did a great job and he was a very honest man I will call him again if I ever need pool work
Description of Work: repair motor part
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Yes, I recommend this pro
$135
Response from AQUATIC CERTIFIED TECHNICIANS
Alejandro M.
11/2014
pool cleaners
+ -1 moreI was contacted shortly after sending a message through Angie's List. We agreed that he could show up on Monday, but he was able to come earlier so he came on Saturday. He realized very quickly what the problem was (The pump was clogged) and he proceeded to fix it. He noticed that the hose to the pool vacuum cleaner was too long, and he fixed it too. I was glad that there was no need to replace anything and pleased that the contractor didn't want to sell me any replacement parts.
Description of Work: My pool pump was clogged because of a high amunt of leaves
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Yes, I recommend this pro
$85
Response from AQUATIC CERTIFIED TECHNICIANS
James H.
09/2014
pool cleaners
+ -1 moreRex showed up around 8 pm after working all day because he knew we couldn't go that long without a repair. Great customer service!
Description of Work: Repaired a valve on our pool equipment
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Yes, I recommend this pro
$185
Response from AQUATIC CERTIFIED TECHNICIANS
Shelly M.
07/2014
pool cleaners
+ -1 moreWe were having a problem with our chlorinator , which we attempted to solve on our own, but the cap was jammed, and we ended up breaking a valve while trying to unscrew it.--- This meant we would not have been able to run the pool pump until the problem was fixed. Since it was a Saturday morning, and we were also having algae problems, we didn't want to wait through the weekend, so I was on the lookout for someone with 24 hour emergency services. Left a voicemail that was returned within the hour; Technician was out in the early afternoon, and solved the problem for us. I really appreciate the prompt and friendly service. I imagine the repair might have been less expensive, were it during regular work hours, but the cost did seem fair in view of the timing of the emergency. The Chlorinator works great, and we haven't had a problem with it since installation.
Description of Work: Replaced chlorinator and accomapanying valves and pipes
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Yes, I recommend this pro
$325
Response from AQUATIC CERTIFIED TECHNICIANS
rosemary C.
06/2014
pool cleaners
+ -1 moreI called initially and spoke with Rex. He is extremely friendly and honest. Rex told me he would not be able to get to me for about 1 1 1/2 weeks. Sure enough 10 days later Rex called, said he was in the area and he could stop by to look at my spa. Rex gave me an estimate, I agreed to the price and he said he would return on Monday June 16th to fix the problem. Rex just left my home. He stayed until the spa was full to ensure there were no leaks. I can't wait to tell my friends there are still honest people in the pool repair business. Thanks Rex
Description of Work: fixed a leak in my spa
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Yes, I recommend this pro
$250
Response from AQUATIC CERTIFIED TECHNICIANS
Valerie H.
06/2014
pool cleaners
+ -1 moreNeeded help was rude cocky and pretty much said if we don't buy from them and install "good luck with that"
Description of Work: Phone conversation
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Response from AQUATIC CERTIFIED TECHNICIANS
Kathie S.
06/2014
pool cleaners
+ -1 moreI am always of the persuasion that I would rather give the benefit of the doubt but in this case I would have to say 3 strikes and you're out. We made 2 calls to Rex the week before Memorial Day about a leak in our hot tub. He did call back after the second call and told us that he was swamped because of people getting things fixed before Memorial Day. My husband said that was fine and Rex told us he would call the week after Memorial Day. We got to Thursday of the next week and still no call. My husband called again and we never got a call back. We run a small business so I know about the challenges but it is not ok to tell someone you are going to do something and not follow through. Very disappointed and frustrated in trying to get our hot tub working again.
Description of Work: nothing
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Response from AQUATIC CERTIFIED TECHNICIANS
RUSSELL H.
05/2014
pool cleaners
+ -1 moreRex came out to assess the situation and ran several tests to find leak. He tried hard to find the leak and fix it at the least expense. He suspected it might be around the underwater light fixtures. He then drained the spa down to the fixtures and found them full of water due to a defective or improperly installed O-rings. He replaced them and spa still holding water after approximately two months. He removed 150 feet of old caulking in patio area and refilled with new caulking. Some delays in getting this finished due to weather interruptions.
Description of Work: We had a water leak in an in-ground spa. It was losing about one inch/day. Repair cost: $250 Also, cleaned spa filter which is a 75sf diatomaceous earth filter. Replaced five defective grids. Repair cost: $345 Caulked 150 feet of seams around spa and patio. Repair cost: $900
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Yes, I recommend this pro
$1,495
Response from AQUATIC CERTIFIED TECHNICIANS
Ronald M.
05/2014
pool cleaners
+ -1 moreProvider came twice, on 7/16/13 and on 8/30/13. He foamed the skimmers and replaced some parts but the pool still leaks.
Description of Work: Attempted to fix a leak in my pool. It still leaks.
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$820
Response from AQUATIC CERTIFIED TECHNICIANS
Tracey S.
04/2014
pool cleaners
+ -1 moreRex is fantastic! I had to make arrangements for him to meet me at the pool. I was able to schedule a time with him right away that also fit into my schedule. He called ahead of time giving me more than enough time to get to the house. He is very courteous and professional. He quickly diagnosed the problem with the impeller pump and was able to repair it quickly. He showed me where the valve on the pressure gauge was cracked and the pressure gauge itself wasn't functioning. He also showed me where a piece was not only worn after 30 yrs but had been put on backwards. I will continue to call Rex for all my pool repairs.
Description of Work: Located and removed impeller pump clog, replaced Jandy valve part, replaced valve and pressure gauge on filter tank, added electrical connection covers and provided several useful tips for maintaining pool equipment more efficiently.
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Yes, I recommend this pro
$200
Response from AQUATIC CERTIFIED TECHNICIANS
Bob Z.
03/2014
pool cleaners
+ -1 moreWent very well. Came out very quickly. Rex tried to save us money all along. Would definitely use him again.
Description of Work: Replaced pool pump
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Yes, I recommend this pro
$500
Response from AQUATIC CERTIFIED TECHNICIANS
Lora D.
02/2014
pool cleaners
+ -1 moreGreat! Quick to show and quick to repair! I have used Rex for several years now and referred him to many friends.
Description of Work: Repair a cracked pipe under concrete and replace concrete
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Yes, I recommend this pro
$1,000
Response from AQUATIC CERTIFIED TECHNICIANS
Jerry I.
12/2013
pool cleaners
+ -1 moreIt went great. Rex is personable and highly professional in his approach. Very knowledgeable and experienced in his field. Also, is a great teacher. Answered all my questions and completed the project in the time frame he had estimated. Am going to have to have more work done and there is no need to look any further. I highly recommend giving Ron a call. You won't regret it.
Description of Work: Installed a freeze timer, fixed plug in filter.
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Yes, I recommend this pro
$1,000
Response from AQUATIC CERTIFIED TECHNICIANS
Chenoa C.
10/2013
pool cleaners
+ -1 moreRex was great! He charged me the same amount as the original quote and accepted my coupon, which brought down the price. I got a couple other quotes on this job and his was by far the best! Plus he was able to come out and fix it right away. I would definitely use his company again in the future.
Description of Work: He repaired a cracked pool return pipe.
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Yes, I recommend this pro
$450
Response from AQUATIC CERTIFIED TECHNICIANS
Craig S.
09/2013
pool cleaners
+ -1 moreThe pool tech, Rex, was very friendly, knowledgeable, and did a great job. He showed up on the day that he said he would and did the work for the amount quoted. As I explained to Rex, we have used Leslie's in the past, but they sent out a different contractor every time and we had mixed results on their work. ACT will be the company that we use in the future for our pool maintenance needs.
Description of Work: Replaced our cleaner pump and repaired/re-routed the plumbing for our pool equipment
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Yes, I recommend this pro
$1,025
Response from AQUATIC CERTIFIED TECHNICIANS
Jason H.
09/2013
pool cleaners
+ -1 moreIt went great. I am very happy with ACT and look forward to working with them in the future.
Description of Work: Rex fit me into his schedule even though I had never used his services before. We have just bought a home with a salt water pool and the filter had no pressure, and I could not backwash it at all. It wasn't recirculating and my mother was the only one there since my job keeps me away from home a lot. Rex was very courteous to my Mother, helped her with the questions she had and performed the necessary service in order to get the filter cleaned and going again. Not only was he professional but generous. He even gave us a skimmer basket that was missing (free of charge). We will definitely use Rex for all our pool services and I would recommend him to everyone. Thank you Rex.
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Yes, I recommend this pro
$85
Contact information
4609 SAGECANYON CT, Arlington, TX 76016
www.actpoolsandspas.netService hours
Sunday:
ClosedMonday:
8:30 AM - 6:00 AMTuesday:
8:30 AM - 6:00 AMWednesday:
8:30 AM - 6:00 AMThursday:
8:30 AM - 6:00 AMFriday:
8:30 AM - 6:00 AMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Childproofing,
Fountains,
Pressure Washing,
Deck Maintenance,
Decks and Porches
FAQ
AQUATIC CERTIFIED TECHNICIANS is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 6:00 AM
Tuesday: 8:30 AM - 6:00 AM
Wednesday: 8:30 AM - 6:00 AM
Thursday: 8:30 AM - 6:00 AM
Friday: 8:30 AM - 6:00 AM
AQUATIC CERTIFIED TECHNICIANS accepts the following forms of payment: Check,MasterCard,Visa
No, AQUATIC CERTIFIED TECHNICIANS does not offer free project estimates.
Yes, AQUATIC CERTIFIED TECHNICIANS offers eco-friendly accreditations.
No, AQUATIC CERTIFIED TECHNICIANS does not offer a senior discount.
Yes, AQUATIC CERTIFIED TECHNICIANS offers emergency services.
No, AQUATIC CERTIFIED TECHNICIANS does not offer warranties.
AQUATIC CERTIFIED TECHNICIANS offers the following services: Our services include but are not limited to: Plaster, Tile, Coping and Decks, Equipment Installation and repair, Automatic Controls, Salt Systems, Heater Installation and repair, Automatic Cleaners, Water Features and Lighting, Safety Covers and Fences and Leak Detection.
Above ground pools.
Contact information
4609 SAGECANYON CT, Arlington, TX 76016
www.actpoolsandspas.netService hours
Sunday:
ClosedMonday:
8:30 AM - 6:00 AMTuesday:
8:30 AM - 6:00 AMWednesday:
8:30 AM - 6:00 AMThursday:
8:30 AM - 6:00 AMFriday:
8:30 AM - 6:00 AM