All-Pro Floors

Very professional. Lots of option. Very quick from start to finish. We had one bubble , they came out and correct it. Easy to work with, great price. We will used them again.

Phil was very helpful with the flooring selection process and provided an accurate estimate. Installers showed up on time and did a very good job. Am very happy with the results and will likely use them again to replace carpeting in two other rooms.

They did a wonderful job. They had originally put the tile down about five years ago and they were able to replace where it was jackhammered up and you would never know it had been done.

Work was performed mid-September 2016. Tile layer did great job removing old vinyl, preparing floor and putting in new tile. Took longer than expected when his helper left to take care of a family emergency. The five carpet guys also did a great job removing old carpet, cleaning, and laying the new carpet. After a year everything still looks great.

Great! This work was performed a few years ago, and it went without a hitch, smooth from start to finish. The result looked as good as expected. The pricing was a little more than I expected, but still within fair range. The lady I worked with is no longer there now, but I would expect them to produce the same results. I recently contacted them for some carpeting work, but I guess this time it was determined that we are not within the area range they work under now (we are in Wylie/Sachse/Murphy area). They referred us to the Southlake location, who were unresponsive. We ended up not hiring them, and looked to a different company altogether.

They installation team was great. They estimated 4 days but completed the work in 3 and worksedon the weekend to actually finish 2 days earlier than expected.

That went well. They were a little late getting to it but they finished it up and everybody's happy.

It was time for new carpet and I wasn't sure where to start. After reading prior reviews I went to the All-Pro Floors Arlington location and was assisted by Wynemah, who is great to work with. She's very patient and a great resource when you're not quite sure what you need or want. We did it in two phases, starting about four months ago and finishing up last week. Both times we had the same installation team, who did a fantastic job with moving the heavy furniture, pulling out the old carpet and laying the new, and then putting the furniture back exactly where it was. I couldn't believe how hard they worked ... very professional and very efficient. Now we have a houseful of beautiful new carpet that we're very happy with. I have nothing but good things to say about All-Pro Floors, especially Wynemah and the installation guys. Thanks to a great team!

They didn't ever come and give a quote.

This company is outstanding and the quality of work is superb! Louis installed my floor and treated the job with great care and was on time and worked to the schedule. Wood plank tile has to be near perfection to look like real wood and I've had many over who think it is real wood!! Excellent job!

1. KITCHEN WENT VERY WELL. TILE LOOKS GREAT. THEY DID NOT PUT A THRESHOLD BETWEEN THE KITCHEN AND DEN AND LEFT A LIP. I FELT IT WAS A TRIPPING HAZARD AND ASKED INSTALLER TO PUT IN A THRESHOLD. HE DID SO. 2. I THINK THE SALESMAN AND INSTALLERS NEED TO BE BETTER INFORMED ABOUT PROBABLE EFFECT OF THE TILE TO BE INSTALLED AND REMOVING/REPLACING COMMODES IN A BATHROOM. I PURCHASED THE FLOOR TILE; IT WAS FINE. THE WALL TILE IS BEAUTIFUL BUT SOMEWHAT THICK. THE ORIGINAL INTENT WAS TO REMOVE THE OLD WALL BOARD AND REPLACE WITH THE TILE. HOWEVER, THIS WAS NOT POSSIBLE BECAUSE THE OLD WALL BOARD WAS CEMENTED TO THE WALL. THE TILE HAD TO GO OVER IT AND WAS SO THICK NEXT TO THE COMMODE TANK, THAT THE EXISTING COMMODE FITTINGS WOULD NOT LINE UP. I THINK THE INSTALLERS SHOULD KNOW THAT THERE NEED TO BE AT LEAST TWO FINGER WIDTHS BETWEEN THE WALL AND THE COMMODE TANK. I HAD A PLUMBER COME OUT AND HAD TO REPLACE THE COMMODE. (OK, BECAUSE IT WAS OLD). I UNDERSTOOD THAT A NEW WAX RING HAD BEEN PUT UNDER THE COMMODE, HOWEVER, THE OLD ONE HAD JUST BEEN COVERED WITH "GROUT." MY PLUMBER SAID THAT WAS NOT A GOOD OPTION; A NEW RING WAS THE PROPER METHOD. ALSO, THE INSTALLER HAD FORGOTTEN TO REPLACE AN OUTLET BETWEEN THE COMMODE AND SINK. WHEN I TRIED TO SCREW IT BACK IN, THE HOLE IN THE TILE WAS TOO SMALL. ASKED THE INSTALLER TO RETURN AND FIX IT. HE DID SO. ALL IN ALL, THE BATHROOM LOOKS REALLY GOOD. 3. PRODUCTS SEEM TO BE OF EXCELLENT QUALITY. ALL INDIVIDUALS I WORKED WITH WERE VERY NICE AND ACCOMMODATING, ALTHOUGH COMMUNICATION WAS A LITTLE DIFFICULT. I WOULD CONSIDER USING ALL PRO IN THE FUTURE.

All-Pro Floors has a nice showroom, a good stock of flooring, and friendly sales people. However, All-Pro was not even close to being competitive on pricing on the EXACT SAME brand and type of flooring. While they were about 10% cheaper than my most expensive quote, they were also 39% more expensive than my selected contractor! Granted that the contractor I selected did not have a brick-and-mortar retail store, but I found retail store options much more reasonable than the price All-Pro quoted. If I ever got another quote from All-Pro, I certainly would compare it carefully against other alternatives.

Went online because they were a referral from a family member. Used their online scheduling to have them come out, set a time and a date, and got zero response by phone, email or them actually showing up for the appointment I created on THEIR website. So I waited a week and called, asking for someone to come out to look at my house and replace my carpet... in the entire house. I thought that would be a selling point and was informed that they don't have a mobile showroom. Ok, well, I know what I want and quoted it to the rep on the phone. They don't carry that brand, I guess, and she'd have to go online to look for an approximate to bring with... I gathered from both her tone and her comment that she was getting nowhere with me that she really didn't want the sale, didn't want to be bothered to go online and look at the product I quoted, or didn't want to come out to quote the property. Color me perplexed as I know what I want and they can approximate it, or at least show me a handful of close samples, and I want them to come measure my house... Can't get any clearer or more direct than that.

With not knowing much about the whole process, now that I look back on it everything went as planned. Phil at All Pro Floors is hands down the man to go to. I'm not saying that others might not have what he has, but he is who I saw on some other reviews on here and asked for him from the getgo. Phil is very knowledegable as I am not as to wood flooring. I have never personally met Phil but every time there was an interaction on the phone, he was very curteous, friendly and very helpful. The removal and replacing of the floor takes time as you want everything to be done precisely. I can admit that at times I wish it were going faster but unfortunately, if you want it done correctly, this is what you are in for. But Phil was always reassuring that this is what needed to happen so that we would have the best looking floor for years to come. I can say this much; if you need a wood floor replaced, go see Phil at All Pro Floors or give him a call and he will walk you through the entire process and help you out tremendously.

From the initial consultation / measurements to the installation to the follow-up, this was a wonderful experience. I visited the S. Cooper store in Arlington and I was able to bring home nice, large samples to view in our house. We decided on a favorite type of wood laminate and then called to have them take measurements and provide an estimate. There was never any pressure to move forward with installation on their end, which was nice because it gave us time to think about it and to consider the various styles of products. We did have a couple other companies come out to provide information and estimates, but no one met All-Pro's level of detail and knowledge. We knew we'd get the best quality with All-Pro and their pricing was extremely competitive. So we went with them. Installation took place about two weeks later and the installers were excellent. This company only has the best of the best doing the actual installation, so be prepared to wait a little while for them to put you on their schedule. I guess those other companies who claim next-day installation can do so because they'll probably hire pretty much anyone to do it. No thanks! Anyway, on the first day of installation they arrived on time about 8am and they began ripping everything out. At that point I pretty much just left for the day so they could work and I wouldn't have to be around the dust and noise. Yes, I was totally comfortable leaving my home with the crew inside! I'm telling you, these people are hard working and trustworthy! Plus, they are total professionals, and I wouldn't like it if someone was hanging around in my way while I was trying to do my job! They worked a long day and they did a thorough job of prep work, like taping things off and covering things up so as not to be disturbed with dust and debris. The crew finished the project at the end of the next day and cleaned everything before leaving. The crew was very detail-oriented and even though there were a few minor things that still needed to be done, it's been very easy to get them to come back and take care of little issues. For instance, there was a small area that needed to be re-caulked so I just called All-Pro and they arranged for someone to come out the next morning and take care of it. There was a little area where the carpet inside a closet wasn't tacked down to meet seamlessly with the new wood floors, so they came back to fix it. No big deal. And if I notice anything else, I know they'll come back to make sure it's at 100%. You should feel comfortable with this company's assurance that they'll make it right and that they'll stand by their product and service-- even after you've paid! It's so worth it. What a fantastic business. I will use them again in the near future when we are ready to replace the upstairs carpet. I can't say enough good things about the whole experience. Top notch people and top notch quality. Thank you All-Pro Floors!

Very professional from start to finish. Phil came out to measure and give me an estimate. He is very good at what he does. We agreed to have All Pro do the job and everything went great. The installers very skilled and worked hard. The job was finished on time and everything looks very good. My wife is very happy. We plan to use them again when we need more flooring projects done.

Receptionist was fine, but they couldn't fit my schedule.

The gentleman who came out to my house to do measurements was extremely nice and explained most things to me about the process. He made it clear that his job was to get the appropriate measurements and report back to the manager who would provide me with a quote. He came out on a Friday....one week later, no call from the company with the quote. My only assumption is that this company is busy enough and does not need more business. It shocks me that it would take a week or more to receive a quote for the placing wood floor on a couple sets of stairs.

Installers arrived on time, got right to work, and in a very short time, the patio was carpeted, Clean-up was complete. I have never seen a better carpet installation.

We are extremely pleased with our new floors! They started the work right away and they crew was always on time and courteous. They were very efficient and thorough putting in the new floors and they did a great job of cleaning up after. Everything was completed exactly as requested. The floor looks amazing! We will definitely contact All Pro again when we get ready to update our bathroom floors. Thank you!

It was good, it was the first time I had hardwood put in. It was a good experience. They were on time, they finished up, cleaned up and they were out. I got three of four estimates and they were the best, in fact I got the estimate 2 or 3 years ago, and they still honored it.

Met Phil at our home who was extremely professional and made sure to capture every detail to give us an accurate estimate. Thanks to this there was not a single surprise cost during the install, and the estimate ended up matching the final cost perfectly. Phil helped offer advice on what choices were popular for resell in our area, and I have no doubt the value added to the home is more than the cost of the install. The quote was competitive, especially looking back now at the very high-end work they performed. His team was fantastic, being very respectful of our home and very polite around my wife and myself which we appreciated. They worked very hard and were able to finish ahead of schedule, a big bonus for us as we were hoping to get the project done quickly. The floors look amazing, we could not be happier with our choice and highly encourage anyone looking for a stress-free, perfect install to contact All-Pro Floors. As a few nice extras, they gave us an Angie's List discount, plus take credit card so we got bonus miles for the entire install!

All in all a good experience. The crew arrived when they said they would and kept us informed of the progress through the week. We had a couple of "punch list" items we noticed after the crew had finished. (one tile cracked, minor imperfections in the grout in a few areas, etc.). Once we contacted the company, the installer returned and made sure everything was to our satisfaction. The installers were very polite and tried to minimize disrupting our routine as much as possible. I was impressed by the fact that Wynomah called after the job was complete to be certain we were satisfied with the work before she would accept the final payment. The only down side we had was the dust from the removal of the tile. The crew put up plastic tarps to isolate the rooms they were working in, but didn't seal up the cabinets or air vents like we understood they would, resulting in several days of dust clean up for us after the job was completed. We weren't aware the cabinets and vents weren't covered until after the demo was completed and by then it was too late to worry about. We found out later that they should have been covered by the installing crew and Wynomah indicated that had we made her aware of the fact that the crew hadn't covered things properly, she would have had someone come to the house to clean. The only reason I rated things at a B overall was due to the dust issue and the fact that the crew didn't prep things properly to keep the dust out of cabinets and such as we were told they would. Still, good company with good people and we would use them again.

They delayed setting up the appointment until almost a month out; even though I tried several times to try and get on the schedule earlier. I told them that I had the tile and grout and I wanted a 'labor only' quote. They provided an estimate. They quoted me approximately $4000.00 to replace 523 s.f. of tile. Then when I asked them to refund the $99 toward the service, they claimed to have to look into it and I've not heard from them since. I am very disappointed with this encounter. This is not what I was expecting as a new member to Angie's List. I thought the companies on Angie's List were reputable service providers who had to undergo some kind of quality check process. Clearly, I was misinformed. It is my opinion that this particular situation was nothing more than price gouging at its finest.

Everyone was very professional. I worked with Wynemah in selecting the tile I wanted. She came to the house and measured my kitchen and gave me an estimate. We scheduled for the next week. She told me it would take two days to complete so we scheduled for Thursday and Friday. There was a slight glitch in communication on their arrival. I had to call the store to find out where they were. Wynemah was off that day but they contacted her and she immediately took charge to find out when they would be arriving. She followed up to make sure everything was going well. Since they arrived late they stayed longer to make up for the time lost. The next day they came back and completed the kitchen. Was very pleased that they would remove old linoleum as a lot of companies will not do that. The floor looks great. I appreciate Wynemah going out of her way to make sure the installers got there to begin.