Aeon Systems Inc

They had to return twice to one property to change out the camera's. They disconnected my internet and it took an additional 2 days for them to return to fix it. The system is available through an APP on a phone but it doesn't back up the recorded files off site like some systems do. It would be a better product if the recording was remotely backed up automatically. The sales person, Michael did a good job coordinating the sale and installation.

We will use another provider.

We have had very good experience with them. I have dealt with them before. The price was comparable.

After experiencing the "door-to-door guys" I switched to Aeon when the old contract was up. Aeon Systems does not require a contract and they can probably program your existing system to work with their network. And, if you are a do-it-yourself kind of person (if you know what you are doing) they don't gripe if you add a sensor or two yourself to your system. When I switched to their service, the owner of the company came out. If you refer them to friends or family they will add a month or two credit to your account.

unknown

I have had our alarm monitoring through Aeon since 2010. My main gripe with alarm companies is that most require a contract. This providor gave me a fantastic montly rate with no contracts at all. The owner (Greg) came out at that time and did the re-programming to have our existing system call their central station. I have never had any negative experience with them, they work with me a few times a year to test the system, and they don't have a problem with me doing my own maintenance or adding sensors on my own. I have since recommended them to my neighbors, who have been with Aeon for a few years now. They have a nice referral bonus as well!