I been using them for years and I am very satisfied.
Description of Work: Spring time check of my HVAC system.
Rating Category
Rating out of 5
Yes, I recommend this pro
Colleen S.
02/2019
5.0
heating & air conditioning/hvac
+ -1 more
They are wonderful and I have them since 2007. They are always on time and professional. They also call every time before they come and give me estimated time of arrival.
Description of Work: They did a maintenance check up and changed the main filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanette A.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Quick, timely, and at a great price.
Description of Work: Condenser Motor Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeanette A.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very smoothly.
Description of Work: Condenser and refrigerant replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mike H.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: ..
Rating Category
Rating out of 5
Yes, I recommend this pro
Colleen S.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are fabulous. They just came this morning, and went above and beyond hosing off the outside ac unit. Nathan are very pleasant.
Description of Work: Annual maintenance, twice a year
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John P.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They just service our air conditioners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They always do good, They are fair. They tell you what's wrong before they do any work and they don't try to over sell. They are great.
Description of Work: They have worked on several of our units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank B.
07/2014
4.0
heating & air conditioning/hvac
+ -1 more
Repaired Air Conditioning issue that was covered by warranty. I have been using NTHand A for about 10 years now. All of my A/C units ( Rentals and Home) are on their PMI program and it works very well.
Description of Work: Repaired Air Conditioning issue.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carla O.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
It took two days from the time that I talked to them to get the system in so that was very nice. They offered a rebate through Carrier and they did the paper work on that and they deducted that from the initial cost which was nice. The rebate was over a $1,000.00. I was really happy with their service. They let me know that these systems usually pay themselves off in eight to ten years and I was having some pretty large utility bills before this.
Description of Work: They put in a whole new air conditioning and heating system. This was for the system that tends to provide the energy for the main living area. They put in a new Carrier heating and air conditioning system. We had a system that was leaking freon and we just went ahead and got that replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Cory S.
09/2013
4.0
heating & air conditioning/hvac
+ -1 more
I have used North Texas Heating and Air for many years. Rodney sold me my Air Purification units and a humidifier. In hindsight, the humidifier was unnecessary but I didn't know that at the time. Rodney's guys must have installed the humidifier improperly because it leaked through the attic/ceiling twice in 3 years. Rodney took care of all repairs quickly and he covered all costs both times. The second time it happened, he sent out his expert who reconfigured the ductwork, etc. No problems for the past 5 years. North Texas Heating and Air comes to my home twice a year to do Winter and Summer maintenance. Their prices are reasonable and better than the other companies that I contacted. I always requested Jake (who has retired now) and I was happy with the last technician that came to my home (I cannot remember his name). I do not recommend John-Paul. I always have to doublecheck his work (i.e. he forgets to turn A/C unit back on). I trust the guys at North Texas Heating and Air to give me prompt service and to always be there when they say they will. They are also willing and able to come out in emergency situations. One thing that Rodney needs to work on is that he needs to follow up with his customers more often. The last 3 times that the guys have come out, they have made a note about something that needs to be looked at up in the attic. No one ever calls me so I don't know if his guys actually tell Rodney or whether Rodney doesn't have the time. The issue isn't a big deal and I end up forgetting about it until the next maintenance visit. The office staff are professional, helpful and always very courteous. I will continue to use North Texas Heating and Air.
Description of Work: Annual A/C maintenance
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Margaret G.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
I've been using them for about ten years and have nothing but great things to say.
Description of Work: They do regular maintenance on my HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Peter S.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Paul told me that the system was in good working order. He answered my questions and gave me some estimates on some options I could take.
Description of Work: Checked for leaks. checked Amps and volts. cleaned coils and added refrigerant
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ALEXANDER AND IRENE M.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did a very good job. We have used them before. They cost less than the competitor for a contract to do annual servicing for the heat and A/C.
Description of Work: I had them come out to do service on my heating and A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
ALEXANDER AND IRENE M.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
He checked air condition and heating units thoroughly, and everything was fine with them. I was very pleased with him.
Description of Work: Checked A/C and Heating units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shawn E.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
I can't express my pleasure enough. I was pretty stressed out as we are right in the middle of a move and putting our house on the market. Then, not having AC for the upstairs meant we had to re-arrange things so my kids could sleep downstairs. Not to mention just the pure fear of having to call an HVAC company and worrying about being taken for a ride was upon us. North Texas was nothing but professional, punctual and reasonably priced. Their tech, Buddy, made the whole thing an actually enjoyable experience and took the time to explain everything to me and answered all my questions. I highly recommend them and feel they are definitely a trustworthy choice.
Description of Work: The tech, Buddy, showed up shortly after we called it in (45 min) and got straight to work. We pulled the fuse from outside. Then popped off the back cover. He then pressed the button in there which send power to the compressor & fan. In my case, the compressor started but the fan did not. He then removed the capacitor and used a multimeter to test it. It had three prongs. One was for compressor, one for fan and I guess the third was the power. (There are tons of websites and YouTubes on how to do this if you have a multimeter.) In my case, the fan was dead but the compressor was fine. No visible signs of damage were on it btw. He then replaced the capacitor ($70). He had to press one more reset switch (inside the unit, so another door to remove) and then it started right up. Finally, he put on a freon pressure tester to make sure it was ok, and then buttoned it all up. Lastly, since I still had some time on my 30min call, we brought out a hose and he showed how to clean the grill from top down and then underneath. Admittedly I'd not done this in 5 years and probably paid dearly for it over 5 summers in performance, but can assure you it'll be a regular occurrence now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Abbas T.
05/2010
5.0
heating & air conditioning/hvac
+ -1 more
Excellent response and service, as always!
Description of Work: Routine seasonal air system tune-up,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
William D.
08/2009
5.0
heating & air conditioning/hvac
+ -1 more
We called in the service tech when the original unit wasn't working at the beginning of the season (that's June for me). He determined that the compressor was bad and suggested that a new unit might be more cost-effective than repairing the failed component. I'd gotten quotes last year for new units (there are 2 x 3 ton units and a 5 ton unit for this house) and knew that it was probably wise to replace this unit, instead of putting bandaids on it, particularly since the unit was of low (10 SEER) efficiency. I talked at length to the office manager about options - I could have gotten away with replacing the outdoor unit only, for about $3500, but that would have left me with an old coil and furnace inside, ready to break down any time, so I elected to replace everything and get myself covered. The price came in as quoted and there was a vendor rebate subtracted from the total cost. Some additional duct work was required, but there was no additional cost. I had my new unit working less than a week after I agreed to the deal. They were very flexible about the payment schedule.
Description of Work: After serving fitfully for 16 years, the builder installed 5-ton unit finally died. A new, high efficiency unit was installed and has worked perfectly since. North Texas Heating and Air has been providing our HVAC services for 10 years and is a top notch vendor. Their service is prompt and professional, their pricing is competitive, and they spent a lot of time answering my questions. They took care of getting me a $1,000 rebate on the installed unit and helped reduce my summertime electricity usage substantially. They deserve an A rating on this list!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
David P.
05/2009
5.0
heating & air conditioning/hvac
+ -1 more
I had the best experience with North Texas Heating and Air. They did a very good job and a reasonable price. They were here when they said they were going to be and very kind and did a professional job and cleaned up after themselves. Have had no issues with them or the system they installed. A very high quality system and a high quality company. I had a carrier infinti 16 seer system installed. Thank You, David Proctor
Description of Work: Had a complete Carrier Infinti 16 seer Heat pump system installed. Ducts and returns and registers and A/C units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
danny K.
10/2008
1.0
heating & air conditioning/hvac
+ -1 more
The company, despite multiple requests, failed to perform the required calculations to size the unit and ended up installing an over sized unit. This cost more to purchase and costs a lot more to run. This is a common practice among dishonest A/C contractors so beware.
Description of Work: Install new heat pump.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$10,965
Response from NORTH TEXAS HEATING AND AIR
Our company did perform a load calculation on your home and the correct unit was installed. We run loads on every new home that we do installations for, it is common practice for us. So far it has not been incorrect. I do not believe that our company could hold a positive reputation for 13 years if we were a dishonest company. I'm sorry if you are disappointed in our service, but I believe we have been very responsive and prompt to the requests that you may have had. Our number one priority is to keep our customers satisfied and happy. If you believe that you have unusually high electric bills or that the system is running constantly then your unit may not be functioning properly. I would think that it is running correctly since the system was started in May, we have had one call back and it was just to do some minor adjustments to your dampers. Otherwise, you should have a very reasonable electric bill because of the way that your system operates and its level of efficiency. In this case, the member submitted a complaint to Angie’s List against North Texas Heating & Air Conditioning, Inc. alleging that an air conditioning system with greater capacity than needed was installed in his home; however, there was no contract agreement between North Texas Heating & Air Conditioning, Inc. and this member. The system installed was the model requested and approved by the home builder which constructed the home. And if this member has any complaint, it should be made against his home builder. But, regardless of the above matters, a licensed professional engineer was consulted who advised that the HVAC system as installed was correctly sized.
REGINA B.
06/2008
5.0
heating & air conditioning/hvac
+ -1 more
Professionalism at a reasonable cost.
Description of Work: A Mitsubishi ductless mini-split box AC was installed in our garage in the summer of 2007. Rodney Preston, our contact with the company, was courteous and professional, and offered a solution for $1,000 less than the closest estimate. (We had 2 other estimates and 2 no shows from companies which were all rated A on Angie's list last summer.) We have been happy with the performance of this unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
KEVIN H.
01/2008
5.0
heating & air conditioning/hvac
+ -1 more
They were very concietoius and came in at good price. Totally happy with them.
Description of Work: Replaced my AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
ROBERT C.
06/2007
5.0
heating & air conditioning/hvac
+ -1 more
He is professional, very knowledgeable, and we feel his prices are very fair. We have used this contractor many times in the past for our heating and air conditioning needs. He also cleans up really well when he finishes.
Description of Work: We had them replace an evaporator coil in our 3 ton stand alone air conditioner that covers our 1700 square home. The job took an hour or so to complete and test and he took the old material away with him when he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
DENNIS M.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
I would highly recommend them they are awesome. I was very pleased. They cleaned up after themselves and were done with the job in a timely fashion.
Description of Work: They installed two new condensers, and two heating units and all new duct work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
NORTH TEXAS HEATING AND AIR is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
NORTH TEXAS HEATING AND AIR accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, NORTH TEXAS HEATING AND AIR does not offer free project estimates.
No, NORTH TEXAS HEATING AND AIR does not offer eco-friendly accreditations.
No, NORTH TEXAS HEATING AND AIR does not offer a senior discount.
Yes, NORTH TEXAS HEATING AND AIR offers emergency services.
No, NORTH TEXAS HEATING AND AIR does not offer warranties.
NORTH TEXAS HEATING AND AIR offers the following services: HVAC SERVICE & REPAIR, NEW INSTALLATIONS & REMODELS, REPLACING FULL SYSTEMS, SERVICE & INSTALL HIGH EFFICIENCY EQUIPMENT.