Wonderful, friendly staff. fair pricing and completed in a very timely manner. Site was left cleaner than found! Highly recommend!
Description of Work: Outdoor hose bib replaced.
Rating Category
Rating out of 5
Yes, I recommend this pro
William P.
02/2019
5.0
plumbing
 + -1 more
Robby's work is exceptional. He's honorable, highly-qualified and timely. You will be a satisfied customer of Genzel Plumbing!!!
Description of Work: Installation of a shower door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick H.
08/2018
5.0
plumbing
 + -1 more
Great. The toilet had become detached from the flange. They installed a new flange and anchored to the concrete floor.
Description of Work: Anchored toilet to the floor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
Dean P.
02/2018
5.0
plumbing
 + -1 more
Excellent! Robby Genzel is a master plumber and was awesome in helping me get the right water heater and installed it with no issues. He has years of experience in all areas of plumbing and has a high standard of work and customer satisfaction. He also is a man of integrity and is honest about the work he will be doing for you. I trust him and would not use another plumber but him. Dean Ping
Description of Work: Water heater installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M S.
01/2018
5.0
plumbing
 + -1 more
We had an emergency gas leak on a Friday afternoon. Our gas was turned off right before a three day weekend of 17 degree temperatures! Robby came out and took care of our problem as quickly as possible, so we could get the city back out and the gas turned on for the weekend. I know he saved our pipes and saved us from so much damage. He had plans for his birthday that he forfeited to help us. We will always recommend him for anyone with plumbind needs. He is a great plumber sand a great person.
Description of Work: We had an emergency gas leak on a Friday afternoon. Our gas was turned off right before a three day weekend of 17 degree temperatures! Robby came out and took care of the problem as quickly as possible, so we could get the city back out and the gas turned on for the weekend. I know he saved our pipes and saved us from so much damage.He had plans for his birthday that he forfeited to help us. We will always recommend him for anyone with plumbing needs. He is a great plumber and a great person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marc S.
08/2014
5.0
plumbing
 + -1 more
We have used Robby several times in the past - unclogging kitchen sink, replacing 2 outside faucets, repairing a shut off valve in a sink faucet. His prices are reasonable and he performs good work. I would recommend him to my friends and family.
Description of Work: Performed a hydrostatic test on sewer system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Paul T.
08/2014
5.0
plumbing
 + -1 more
It's the owner who comes out every time for us. Sometimes he brings a helper. Although, if you want to cut down on your cost, he'll let you dig your own hole. He didn't mind at all. He's all we use for plumbing. If you need something done tomorrow and it's not an emergency, it may be longer than tomorrow.
Description of Work: I loved them for plumbing. He replaced the guts of the shower. That time before, he replaced the "turn off" valve to our house. He's done all of our plumbing for multiple years. The last time he went here because we had a leak in our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul T.
05/2014
5.0
plumbing
 + -1 more
The most recent was the repair and capping of a leaking pipe through our yard - a pretty easy project, but he was able to get the job done quickly and efficiently. He has also done other larger repair projects in our home, including repairing old leaking pipes in the crawl space beneath our house, installing a new cutoff valve to better enable us to shut off the water to our house and to replace ancient valves that had frozen shut. He is efficient and thorough. I recommend him highly. Since he is a one or two person operation (or was when we last used him), his ability to respond in an emergency may be limited if he in the middle of another job. He is still the first person we call, however.
Description of Work: We have used Genzel for several projects, and have been very pleased with all of them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Janie S.
04/2014
5.0
plumbing
 + -1 more
As I just said, I would never call anyone else for plumbing repairs.
Description of Work: Robby helped me with several things: leaky toilet, sink that would not close, outside faucet, just a list of things that annoyed me daily. Years ago he replaced both of my hot water heaters that had rusted out because the ones I had were turned way too high and wore out quickly. Robby is just a fine, trustworthy and honest man. He does all the work himself too. I will never call anyone else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Margaret N.
09/2013
5.0
plumbing
 + -1 more
The drain was successfully snaked. Prior to this visit he's replaced water heaters, installed new plumbing and shower pan for a bathtub to shower conversion, installed new bathroom and kitchen fixtures, installed a toilet, installed a dishwasher, and replaced leaky outside faucets at my house. I always know he'll be on time and will do a great job.
Description of Work: Robbie unclogged a drain that was causing a bathroom sink to overflow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Gordon H.
06/2012
5.0
masonry, plumbing
 + 0 more
There was a time when he came out immediately in-between jobs to help me out with a problem. He pointed out how I would know if something was dangerous. The masonry work was very well done and neat. I would use them again in the future if needed.
Description of Work: Genzel Plumbing removed the brick from the side of the house to gain access to the supply of water and fix a faucet then molded the bricks back in.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Paul T.
07/2010
5.0
plumbing
 + -1 more
Very well. He got the job done quickly and efficiently.
Description of Work: replaced access valve between water meter and the house. He did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Joe H.
10/2008
5.0
plumbing
 + -1 more
Has an assistant that manages scheduling-almost always never answers so you may end up playing phone tag with messages. But good job all the way around with his work. Provided a one hour window of arrival and did so. Brings drop cloth to avoid messes and cleaned up afterward. Stayed after dark to finish a job. Owner/Operator-so you know who you will be working with every time.
Description of Work: Purchased new house and had them bring several items up to code that were called out in the inspection. Replace garbage disposal, install pan and drainage pipes for hot water heater, installed outdoor faucet handle, capped gas line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
DAVID E.
10/2008
5.0
plumbing
 + -1 more
Robby arrived as promised on time; his assistant had called before he came to make sure I was awake. As soon as he saw the toilet, which had been running intermittently, he saw the problem immediately, had the required parts on his truck, and replaced them within 5 minutes. He then went to the other toilet, whose handle was sticking because it was rubbing on the tank side, and could not be bent because it was plastic, and replaced it with a metal handle, which he also had available. The whole visit lasted less than 15 minutes, and I thought the price was extremely fair.
Description of Work: Replace flapper in back bathroom Kohler toilet; install new Kohler flush flapper float and adjusted water level in tank; installed new flush handle in hall Crane toilet and adjusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Paul T.
05/2008
5.0
plumbing
 + -1 more
We have been using him for a couple years. He is honest and works hard. He shows up when he says he will and gets the work done. He knows what he is doing.
Description of Work: HE HAD TO REPLACE A CUT OFF VALVE TO THE HOUSE AND FIXED A LEAK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Al E.
01/2008
1.0
plumbing
 + -1 more
Called to set an appointment. Was told they were really busy but they would try to work me in. On appointed date, showed up 45 minutes late. Charged me $39 for the "estimate call" and was told I would get an estimate in about a week or 10 days. Called about two weeks later and was told they were really busy but I would get it. Never got it.
Description of Work: Called for an estimate on rebuilding the plumbing for a home I was buying.
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Service Categories
Plumbing,
Masonry
FAQ
Genzel Plumbing Company is currently rated 5 overall out of 5.
Genzel Plumbing Company accepts the following forms of payment: Visa
No, Genzel Plumbing Company does not offer free project estimates.
No, Genzel Plumbing Company does not offer eco-friendly accreditations.
No, Genzel Plumbing Company does not offer a senior discount.
Yes, Genzel Plumbing Company offers emergency services.
Yes, Genzel Plumbing Company offers warranties.
Genzel Plumbing Company offers the following services: water heaters, stoppages, install fixtures, camera sewer lines, work on gas lines