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RICK LOVELADY CARPETS

Flooring Sales and Installation, Carpet Sales and Installation

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-4 of 4 reviews

Kerry H.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
We stopped by the store on a Saturday. The salesman in the store David Jenkins was knowledgeable about the different flooring options that would fit our needs and wants. Pricing given at store visit was consistent with the written estimate given after a measurement, Several other stores were visited; Rick Lovelady had a good price and knowledgeable salesperson who is also willing to answer questions ( not the case at a few of the other locations we visited). Flooring arrived and was scheduled for installation along the timing we were given. The installers were on time, professional and a pleasure to work with.
Description of Work: Replaced Carpet in Dining Room and Vinyl in Kitchen with Floorte wood look flooring. Great product and warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Kimberly C.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpet throughout house. Kitchen tile backsplash. Workmen were friendly and on time. I especially enjoyed working with Jennifer when making my choices, so much so that I'm going to use them for my new construction needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

barbara C.
03/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Rock L.
10/2014
1.0
carpet installation
  + -1 more
I stopped by their showroom, discussed my project, and was supposed to get a phone call with some pricing information. I never heard from them, so a few weeks later, I called and made an appointment to have someone come to my home and take measurements. The appointment was for 10:30. When no one showed by 10:50, I called to see what was up. I was told that he had a client, so was not able to come. He explained that it's like at the doctor's office, when the doc is with someone else, you have to wait. WHA? I pointed out that he wasn't a doctor, and that I WAS the client at 10:30, he (the owner) hung up on me. I called back and asked what his problem was. He said I was being unreasonable. He offered to head my way soon. That would make him an hour late. I told him "no thanks", and that I would be posting negative reviews online. He said he didn't care. If you're looking for an abusive, nasty man to talk to about carpets and flooring, Rick is your guy. He never would have been so hostile to a man on the phone. Vile.
Description of Work: Was rude and insulting and hostile.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    6400 W INTERSTATE 40, Amarillo, TX 79106


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    RICK LOVELADY CARPETS is currently rated 4.8 overall out of 5.
    No, RICK LOVELADY CARPETS does not offer free project estimates.
    No, RICK LOVELADY CARPETS does not offer eco-friendly accreditations.
    No, RICK LOVELADY CARPETS does not offer a senior discount.
    No, RICK LOVELADY CARPETS does not offer emergency services.
    No, RICK LOVELADY CARPETS does not offer warranties.

    Contact information

    6400 W INTERSTATE 40, Amarillo, TX 79106