Mayfield Roofing Inc.

Mayfield customer service was excellent and the work done was very timely. The roofing crew was very professional, pleasant attitudes, excellent abilities, and worked throughout the surprisingly only 8 hours that it took them to remove and replace the roofing shingles. These guys were some of the best around. The lead man was very easy to talk to and professional. Roof was 42 squares and total of 49+ with the hip and rig. Very good cleanup and no issues with damage to home or vegetation. Mayfield office personnel answered all my pre-work questions to my satisfaction and also provided some shingles that we used to determine the new shingles type and color. Back and forth emails were pleasant and aided in the final selection of shingle manufacturer, type, color, and costs bidding. Overall - Greatly pleased with the service and pricing. I had estimates from four other roofing contractors and went with Mayfield due to their pricing, reputation, and length of time in business in the area.

Excellent on the roof, punctual and efficient - clean up great. Siding was sub contracted; had many delays but was finally completed.

The roof itself is pretty and, although it is not completely flat, we were told it would flatten out over time and we think it will. The crew who was sent out could not communicate in English and they did a very poor job of putting on the drip strip around our older home. It caused us to call and try and get it repaired multiple times. It was finally corrected when a different person came out to work on it. The vents on the roof were not installed properly - at times they were leaning, the wrong ones (older) were removed) and this required my husband to draw a map, which didn't help. It took several trips by the roofing crew to get it repaired, which did result in more wear and tear on the roof than was necessary. Some of the corners on the house weren't done properly - one side was repaired, but another side was not. The roofers also tore off a section of moulding in two places on the East side of the house and when they were asked about it, they just shrugged it off and then tried to cover it up with a poorly done job and metal.

First, the project manager, Tim, knocked on our door after a recent hailstorm. I usually don't respond to cold calls, but they have been around a very long time and the truck was clearly marked. Tim identified himself and asked if I would like a free estimate. He got up on the roof and showed me pictures of the damage when he was done. He is extremely professional and worked with us/kept in contact throughout the project. The roof was completed in two days and looks beautiful. The roofers were great/professional and kept things very clean the whole time. They built a cricket behind the chimney for the rain to run off properly and did a proper drip cap. They worked extremely hard and the work was done right. It was important to me that they took care not to destroy my flowers/plants and they were very careful, especially when tearing off the old roof. My husband was involved in the construction business for many years and he is very pleased with their work ( he is very picky!). Overall, we rate them as high quality professionals. The work was very clean-Tim came back to make sure all nails, trash, etc was picked up. Tim also made the insurance process easy, working with the adjuster and taking care of everything. We would use Mayfield again and recommend them.

They were on time. They came when they were supposed to. They cleaned up really well and did a good job on the installation. They did it at what I consider a reasonable price. They worked with my insurance agent and I just have to go over with. This is the second time we have used them the other was 18 years ago.