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Allen's Tri-State Mechanical

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

Allen's has been in business since 1946 with 45 employees.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing installation, repair, line and leak locating, mechanical repair, repair of plumbing, refrigeration, linewashing & camera inspection.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
9%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-11 of 11 reviews

Herb E.
06/2015
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: worked on the HVAC

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Joyce W.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Way too expensive!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$475

Ty J.
10/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsee J.
09/2014
5.0
small appliance repair
  + -1 more
This was an awesome service. I had an oven that needed repaired and a dishwasher. Both were fixed quickly and the cost was affordable.
Description of Work: Great Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Bradley A.
03/2014
1.0
appliance repair
  + -1 more
Set up appointment for 8 am to have job assessed, showed up at 945, stated they were busy, the tech sent to house was to run camera down line to look for leak, stated he had never used equipment before, took two hours and had someone else drop by to show how to turn on equipment then other person left, tech then tried to use equipment could not figure it out, pulled toilet off broke mount ring, after 2-1/2 hrs just staring at equipment advised tech to leave and send somebody who knew what they were doing, rescheduled appt for next week at 8 am, at 10 am never heard back called stated they were busy in meeting. advised i would use someone else. Also tech turned water line valve off behind toilet, started leaking left house come home to water covered floor, good thing i had rugs in bath absorbed water before doing more damage. Would not use very poor service.
Description of Work: Tried to give estimate for repair leak under shower drain

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mark R.
03/2013
5.0
appliance repair
  + -1 more
Service guy called and explained what was probably wrong, then set an appointment based upon my schedule. He called prior to the appointment as he said he would. Showed up at the appointed time. The work was done as described above.
Description of Work: Service Man diagnosed the problem quickly and then telephoned to find availability of part. Was back latter that same morning and fixed quickly. I was charged the minimum labor rate and for the part.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Blair W.
11/2012
5.0
appliance repair
  + -1 more
The service was excellent and they did everything great.
Description of Work: I used Allen's Tri-State Mechanical to repair a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

sara W.
07/2012
3.0
appliance repair
  + -1 more
I wont use their service
Description of Work: When I called to see if they could service my freezer, the lady on the phone sounded totally unknowledgeable about the price and she seemed uninterested in having business, like I was bothering her. I told her forget it I would call someone else and she didnt care she said "Alright" so I wont recommend them.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0


Suzette D.
03/2012
5.0
appliance repair
  + -1 more
My oven broke. I called Allen's Tri-State and they sent to very nice gentlemen out to look at it. They determined that the thermostat was out so they got my oven to work for me and ordered the part. They came back a week later and put the thermostat on for me. I was very happy with their professionalism and quality of work.
Description of Work: Thermostat replaced in my double oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Blair W.
09/2011
5.0
appliance repair, small appliance repair
  + 0 more
GREAT service and he took the time to explain all of the various steps that he was taking. He did a thorough job and we are totally satisfied. Not very often these days that you get this kind of service.
Description of Work: Had a problem with our drinking glasses coming clean with our Asco Dishwasher. Carl came out promptly, spent time diagnosing the machines various functions and determined that the dishwasher was doing exactly what it was suppose to do. He then did a common sense test of our water hardness, using distilled vinegar, and determined that because of our water hardness we needed to change the amount of dishwasing soap that we used and that periodically we needed to add a cup of vinegar to a load in order to counteract the affects of the hardness in our water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

La Verna F.
04/2010
5.0
appliance repair
  + -1 more
He was very helpful and he charged me a very reasonable price. I rate him high overall.
Description of Work: I used Allen's Tri-State Mechanical to fix my dishwasher in March. My dishwasher is not a common brand. They told me what to do with the scales so that dishwasher runs well. He gave me the cleaner he used and also told me where to get it if I wanted it in future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    404 S Hayden, Amarillo, TX 79101

    www.allenstristate.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Heating and Air Conditioning,
    Plumbing

    FAQ

    Allen's Tri-State Mechanical is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Allen's Tri-State Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Allen's Tri-State Mechanical does not offer free project estimates.
    No, Allen's Tri-State Mechanical does not offer eco-friendly accreditations.
    No, Allen's Tri-State Mechanical does not offer a senior discount.
    Yes, Allen's Tri-State Mechanical offers emergency services.
    No, Allen's Tri-State Mechanical does not offer warranties.
    Allen's Tri-State Mechanical offers the following services: Plumbing installation, repair, line and leak locating, mechanical repair, repair of plumbing, refrigeration, linewashing & camera inspection.

    Contact information

    404 S Hayden, Amarillo, TX 79101

    www.allenstristate.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed