Adam's Air

Great. I was given options to attempt repairing or replacement. Techs very professional and knowledgeable. Office staff is great too.

Great service and price. Very professional people.

When I called I informed the lady I talked to of the situation and informed her that we had a sixth month old in the house. She told me some one would be out between 4 and 6 P.M. I got a call less than one hour later saying the technician was on his way. Very prompt response that I was very grateful for because of the baby in the house. I was told that my heater core was getting too hot and the unit was very old. No news to me. I had figured on needing a replacement due to problems in the past. This was Tuesday January 10th. They said they could install the new unit Thursday or Friday of that week and very cold weather was forecast for Friday. They came and installed a new central heat unit first thing Thursday morning and were finished in about 6 hours. They brought everything up to code and left no mess at all. I didn't even have to pay them until later on Friday afternoon. I did not get a second quote from anyone so I only selected 'good' for the price. Because I was working, I never saw anyone on the crew. My daughter and her child were home. I only talked to one person from the installation crew and the only person I actually met was the receptionist when I went to pay. But I received such prompt, efficient, courteous and professional service that the price seemed well worth it. Friday was below freezing all day and we had a warm toasty house. They left a nice clip binder with an itemized bill and complete warranty information and product registration information all in plastic sleeves for protection and operating instructions for the new programmable thermostat that was also installed. The following is what was installed; a Bryant 3.5 Ton Coil w/R-22 TXV & 80% Furnace Single Stage, which includes code upgrades, equipment, misc. materials, labor, permit and inspection. 10 year warranty on all parts warranty.

Went very well. They are professional and on time, courteous and very helpful. Answered all of my questions. This was a very good experience for us!

They diagnosed the problem, showed it to us and explained it thoroughly. They started the next morning and had it installed before noon. We had to replace a comparable unit at a rental the year before and were shocked at how much cheaper, quicker and professional Adam's Air Was.

Went Great, Staff was personable. Fast Turn-Around. Answered all my questions. Helped us Understand why they were making the recommendations they were. A whole lot more affordable than the unit we replaced at our rental 2 years prior.

Our air conditioning stopped working on a Sunday morning. I called Adam's Air thinking the answering service would book an appointment for us early that week. I was surprised when their technician called me back within five minutes!! He told me he would come to look at the unit within the hour and 15 minutes later he was at my door. He went directly to the attic and came back down in 15 minutes with the bad blower motor in hand. He told me it would be difficult to find the part on a Sunday morning as all of the supply houses were closed. He went back to his truck and I noticed he was on his phone. He came back in and told me that he had a very good friend that worked at a supply house and he was on his way to meet him there right away....ON A SUNDAY MORNING! He left and returned 30 minutes later and had the motor installed in 10 minutes. The entire procedure to repair the unit lasted only an hour and a half. I've NEVER been more impressed with an HVAC service company. I was incredibly pleased with the pricing for this work taking into consideration that it took place on a Sunday!! I would recommend Adam's Air of Amarillo to anyone because of their promptness, attitude, knowledge and pricing. They are THE GREATEST!!

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