1-800-Plumber +Air and Electric of the Texas Panhandle is located in the heart of Amarillo, TX. Since 1995, the Shreiner family has been serving the plumbing, heating, cooling, and electrical needs of the Amarillo and surrounding communities. We strive to take care of our customers with the highest level of excellence and expertise.
We work hard everyday to continue to build a family within the 1-800-Plumber +Air and Electric team. As we service your home or office, you can rest assured that we will treat you like family and provide you with the service that you deserve and expect. We are ready to meet your needs so call us today, Our name is our Number.
Business highlights
29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & commercial plumbing, air conditioning and heating services. Water, sewer, and gas line replacements & repair. Tank and tankless water heaters installation and repair. Drain cleaning, hydro jet drain cleaning, Sewer and drain video inspection, kitchen and bath fixture repairs & replacements. Complete heating and cooling system repairs and replacement. Complete line of standard and WIFI thermostats. Indoor air quality solutions (Filtration, UV lights, duct cleaning/replacement).
Services we don't offer
Don't see your need on our list of services? Give us a call to further discuss your needs!
Great field tech, very knowledgeable and had an answer to all questions. Knew all aspects of the process he explained to install drainage
Description of Work: Quote new drainage snake old lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
Tom B.
11/2021
5.0
plumbing, water heater repair
 + 0 more
Joe & Tin were polite, respectful, fast, through everything we could ask for a job of this magnitude.
Description of Work: Relocate & consolidate 2 water heaters with one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Lyndon H.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
Exceptional work on the furnace, Eric did a great job.
Description of Work: Furnace repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from 1-800-Plumber + Air & Electric
Thank you very much for taking the time to share your experience!
Bud C.
01/2021
5.0
excavators, plumbing
 + 0 more
Fixed same day I called. Found leak under slab. Jackhammer to expose poor. Repaired and closed hole with concrete. Very efficient
Description of Work: Fix leaking water copper pipe from well.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from 1-800-Plumber + Air & Electric
Thank you for sharing your experience !
Beth M.
01/2021
5.0
plumbing
 + -1 more
Joe and Austin were very professional. Joe contacted me with questions as we was performing the repairs. Super friendly and did great work.
Description of Work: Trunk sewer line repairN/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from 1-800-Plumber + Air & Electric
Thank you for your feedback!
Kendra S.
01/2021
5.0
excavators, plumbing
 + 0 more
They were very sufficient and explained everything before they started the process
Description of Work: Water leak in backyard
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 1-800-Plumber + Air & Electric
Thank you for sharing!
Chris L.
01/2021
5.0
electrician, plumbing
 + 0 more
They were on-time, professional, friendly, informative.
Description of Work: Drain line cleared
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 1-800-Plumber + Air & Electric
Thank you for the feedback!
Noel W.
12/2020
5.0
water heater repair
 + -1 more
The work was excellent and very professional.
Description of Work: Water heater and bent replacment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Loretta M.
12/2020
5.0
electrician, heating & air conditioning/hvac, plumbing
 + 1 more
Went extremely well Very nice and informative
Description of Work: Electrical, Plumbing, Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Peggy B.
11/2020
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
He did an excellent job. He was on time, efficient, he did a good job and he was extremely helpful and I am planning to use them again at the end of January.
Description of Work: They put new shower handles in the shower and replaced it.
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Tambre L.
04/2020
5.0
insulation, plumbing
 + 0 more
Appointment time was good. Notification on arrival time excellent, price per job so you know final cost. Excellent service!!
Description of Work: Change out toilet, installed water filteration system, repaired tub spray hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
ALEX W.
05/2017
5.0
plumbing, home remodeling
 + 0 more
Estimator was punctual and called ahead. He was very professional and respectful of our home. The quote was about double what I had received from another service but if you aren't on a tight budget I highly recommend giving them a try.
Description of Work: Drop-in kitchen sink install.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$578
Janet F.
02/2015
5.0
plumbing, drain cleaning
 + 0 more
The service was free because it was an estimate and he did not give us an estimate on it. He just told us what the problem had been. He was the best plumbing service I have ever had because any other plumber would want $75 to $85 just to show up. He gives me an estimate of what it would cost to do the job, and if I don't give him the job there is no cost. His responsiveness was excellent.
Description of Work: I used Shreiner Plumbing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brittan C.
02/2015
4.0
plumbing, water heater repair
 + 0 more
Very happy with the worked performed but extremely expensive.
Description of Work: Install water heater and offer seasonal warranty
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Shelli J.
02/2015
5.0
plumbing
 + -1 more
They are amazing. They are one of the best companies in our town. They are very polite and always clean up. They use mat and pads to protect our floor and washer. Their plumbing services are above and beyond.
Description of Work: We had to have our drain lines replaced in our laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark R E.
08/2014
5.0
plumbing, home remodeling
 + 0 more
Excellent service by a very knowledgeable Master Plumber, J R Rieck, who was also affable and took care of the details too. Payment via VISA card on iPad swipe. Also signed up for the 1 year service agreement with two free maintenance calls in Spring and Fall plus 15% off all service costs and products - this paid for about 75% of the cost of the service agreement.
Description of Work: Five repairs of the plumbing system in bathrooms and kitchens that had been deferred for some time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joe L.
12/2013
5.0
home remodeling, plumbing
 + 0 more
They got it done in less than 30 minutes and knew what needed to be done.
Description of Work: I needed a new water valve installed on my sink. Because sand had filled in around the meter, I could not find the shut off valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
nancy S.
03/2013
5.0
heating & air conditioning/hvac, plumbing, gas leak repair, drain cleaning, home remodeling, sewer cleaning, water heater repair
 + 5 more
showed up as scheduled and used shoe covers to enter our home and changed out our water heater and cleaned up everything
Description of Work: Had our water heater replaced. The technician was very professional as well cleaned up everything
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jessica N.
11/2012
4.0
plumbing, gas leak repair
 + 0 more
I found a gas leak in my backyard. I called Shreiner and they came out that afternoon. Since ATMOS took the meter I was desparate to get it fixed. They assessed the situation and gave me a price then and there. They were extremely nice and concerning of my situation. They came out the next day and ended up replaced the whole gas line to the house. After it was installed they found 9 more gas leaks in the house when they were testing the new line. Ended up paying to replace all the gas lines in the house. They worked at my house for 4 days trying to figure out everything. I appreciate their hard work in the hot summer.
Description of Work: The replaced of the gas line from the meter to the house and then all the gas lines in the house. We dug out the trench at the 14" required by the city, to save us some money.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Randi C.
07/2012
2.0
heating & air conditioning/hvac
 + -1 more
Note: I have a home warranty contract. Costs do not apply to this company as warranty covered costs. Read to the bottom to see how this company almost KILLED my family. This company responded to a complaint on our AC. AC froze up due to low airflow. Tech had us turn the HEATER on to thaw out the unit and returned later to start work. The coils on our outdoor condenser were decent. The air filter had already been cleaned. We were a little bit low on refrigerant which possibly caused the freeze up. Tech didn't check for a leak in the system. We weren't that low on refrigerant, just a bit low. So why did it really freeze up? Other than the system being 30 years old, we used to have 2 return air ducts. The previous home owners sheet rocked over one of them. I asked him and quot;No one has ever checked our return air system...that could be the cause. We used to have 2 return air sources, now we only have one and no one has ever evaluated IT.and quot; He responded with and quot;No, that wouldn't cause this problem.and quot; He tells us he will replace our fan on the outdoor unit. I'm not sure that was ever the problem...he might've just been trying to find an easy fix to get out of here. But he was going to have to return the next day, Saturday. He returns Saturday morning and has changed his story. He's not replacing the fan, he now suggests that we need to have a coil cleaning done which he could do for us for only $175. Hmmm. No. That's not causing our house to run an amazing 97 degrees at 10:00 at night!!! Sooo. We get a second opinion from a reputable company that won't sink so low as to deal with Home Warranty companies. We pay out of pocket. Oooh, we're uptown now! The company (Gary's Heating and Air - LOVED THEM!) does a full evaluation of everything on the system including the attic air ducts (no one has EVER checked those before!!) and he finds that no, the coils on the outdoor unit are fine. Even if they were dusty, they're not the cause of the AC loss. You know what he does find??? LOTS!!! He actually disconnected our indoor unit (blower unit) from the gas line because it is too unsafe to legally operate. He can't allow us to keep it connected. Yikes. Sooo many problems with it. Then he advises us that though the outdoor system seems fine, we definitely have refrigerant leaks and probably many many of them. LASTLY. This is the BIG ONE!!! OUR RETURN AIR DUCT HAD C-O-L-L-A-P-S-E-D!!!!!!!! Yes, that's right. The very thing the homeowner was trying to have the Shreiner tech investigate was the super duper cause of the and quot;airflowand quot; problem. Homeowner - 1. Shreiner Tech - 0. ***!*!****!***!***!**!***!**!*!******!*!*!*!***!*!*!*!*!*To put a cherry on the very top of this cake: The Shreiner tech left our FLUE VENT off the unit. Sooooo, let's say we decide to turn the HEAT on again to thaw out our newly refrozen AC lines, we would've DIED! There was no means for Carbon Monoxide to be vented out from the system accept through that vent. By removing the vent and not replacing it, we were at a HUGE risk. I didn't even notice it was off because I didn't look in the HVAC closet when he left. Never again. I will always check the closet now! And we will never recommend anyone use Shreiner Plumbing.
Description of Work: The tech was correcting our loss of cooling in our AC system. Checking refrigerant levels, pressure levels, inside readings... He topped off our refrigerant and told us to get a coil cleaning performed (to remediate the 97 degree temps in our house). That's it. A minor refrigerant top off and a coil cleaning will never explain a frozen AC system and 97 degrees inside. There's much more wrong than that.
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$55
Response from 1-800-Plumber + Air & Electric
First and Foremost we would like to apologize for the inconveniance and Hazards that were caused in your situation.It is with great concern I address this incident. We take great pride in our Customer care and attention to detail in our Service to the community. The only reason we do work for Home Warranty companies is the the repeated request and continual request from our valuable clients. I could explain our basic action's when dealing with the Home warranty companies but that is all pointless when our Tech failed to put the exhaust back in place and failed to check the duct work as well. Please except our most sincere apology and know that we have released this Tech and have increased in house factory and customer care training to prevent future situation's like this. We wish you all the best in the future.
Steve F.
01/2012
1.0
plumbing
 + -1 more
Had them replace water line from well into my house and have used this company for several years to do leak repairs on my house as well as my rental house. I live in a mobile home so the home sits above ground on a pier and beam foundation. Plumbing problem started when I had a bad leak between my well house so I decided to replace the entire line into the house and added a sand filter to the line which they installed as well. Hired Shreiner to do the job, which they did, and they did not fill in the trenches dug in my yard multiple times before they took care of the issue. The primary problem happened with the bad freeze in February of 2011 and I discovered that they had installed the water line under the house ABOVEGROUND with a minimal amount of insulation to the plumbing and the sand filter. The sand filter froze and broke and the entire water line under the house was an icicle. Called Shreiner to complain and they said it was my fault because my siding was inadequate and they refused to fix the problem caused by their error, they said that if I had wanted the plumbing underground (like it should always be) it would have cost more. They did not give me a quote to have the job done right, just cheap. The sand filter was a total loss and discarded and all they did was to bypass the sand filter with new plumbing for full price. I do give them credit for being very prompt and courteous BUT their work does not back up their promises. Just found out that 1-800-plumber is also Shreiner plumbing and will discontinue all business with both. Use this company at your own risk.
Description of Work: Replaced the water line from my well into my house and added a sand filter to the line.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$1,700
Response from 1-800-Plumber + Air & Electric
We strive our best to satisfy every customer. When water line was installed it was installed to and above minimum code. The line was insulated with armaflex insulation. The freeze we had in February of 2011 caused many failures in systems that had never frozen sometimes in 20+ years due to amount of back to back freezing days. Some mobile homes have to many vents which allowed the cold wind to penetrate and freeze many lines. This being almost a year later I am surprised to hear of this issue, but we will contact this customer to resolve any frustrations he has. We failed to get ditch covered from original water line in a timely manner and I personally talked the this customer concerning our drop in communication and corrected it. I was unaware of the main complaint of the frozen line until today and will contact turning next business day to discuss. Once again we strive to care for our customers and we will continue to do so into the distant future
Jessica N.
11/2011
4.0
gas leak repair
 + -1 more
I found a gas leak on the side of my house. Shreiner came over that afternoon and gave us an estimate. Once they fixed the outside gas leak, they ended up finding 9 more leaks inside the house. They spent several days off and on trying to get to every leak. They ended up rerouting the gas line to the side of my house near the kitchen beause one leak was not reachable. They also replaced all the gas lines in the house. They did a great job communicating with us about what was going on and showing us the whole process.
Description of Work: Replaced the gas line to the house and all the lines inside the house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
kathy T.
10/2011
5.0
plumbing, wells
 + 0 more
It was very good. They were prompt and did everything quickly. They did a very good job.
Description of Work: They replaced a sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tova K.
09/2011
5.0
heating & air conditioning/hvac
 + -1 more
The process went really well and they referred me to a good electrician for other parts of the job.
Description of Work: I had an air conditioner condenser sitting in a place that I didn't like. So they came out and moved it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George E.
06/2011
5.0
plumbing, drain cleaning
 + 0 more
They are fantastic. The guy came over 3 times for a clogged toilet. On the 3rd time he recommended we replace it. He worked with my insurance agent to get it approved. He replaced it and it works great now.
Description of Work: They came out for a clogged toilet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Electrical
FAQ
1-800-Plumber + Air & Electric is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:15 AM - 8:00 PM
Tuesday: 8:15 AM - 8:00 PM
Wednesday: 8:15 AM - 8:00 PM
Thursday: 8:15 AM - 8:00 PM
Friday: 8:45 AM - 5:00 PM
Saturday: Closed
1-800-Plumber + Air & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1-800-Plumber + Air & Electric offers free project estimates.
Yes, 1-800-Plumber + Air & Electric offers eco-friendly accreditations.
No, 1-800-Plumber + Air & Electric does not offer a senior discount.
Yes, 1-800-Plumber + Air & Electric offers emergency services.
Yes, 1-800-Plumber + Air & Electric offers warranties.
1-800-Plumber + Air & Electric offers the following services: Residential & commercial plumbing, air conditioning and heating services. Water, sewer, and gas line replacements & repair. Tank and tankless water heaters installation and repair. Drain cleaning, hydro jet drain cleaning, Sewer and drain video inspection, kitchen and bath fixture repairs & replacements. Complete heating and cooling system repairs and replacement. Complete line of standard and WIFI thermostats. Indoor air quality solutions (Filtration, UV lights, duct cleaning/replacement).
Don't see your need on our list of services? Give us a call to further discuss your needs!