1-800-Plumber + Air & Electric

Great field tech, very knowledgeable and had an answer to all questions. Knew all aspects of the process he explained to install drainage

Joe & Tin were polite, respectful, fast, through everything we could ask for a job of this magnitude.

Exceptional work on the furnace, Eric did a great job.

Fixed same day I called. Found leak under slab. Jackhammer to expose poor. Repaired and closed hole with concrete. Very efficient

They were very sufficient and explained everything before they started the process

They were on-time, professional, friendly, informative.

Joe and Austin were very professional. Joe contacted me with questions as we was performing the repairs. Super friendly and did great work.

The work was excellent and very professional.

Went extremely well Very nice and informative

He did an excellent job. He was on time, efficient, he did a good job and he was extremely helpful and I am planning to use them again at the end of January.

Appointment time was good. Notification on arrival time excellent, price per job so you know final cost. Excellent service!!

Estimator was punctual and called ahead. He was very professional and respectful of our home. The quote was about double what I had received from another service but if you aren't on a tight budget I highly recommend giving them a try.

The service was free because it was an estimate and he did not give us an estimate on it. He just told us what the problem had been. He was the best plumbing service I have ever had because any other plumber would want $75 to $85 just to show up. He gives me an estimate of what it would cost to do the job, and if I don't give him the job there is no cost. His responsiveness was excellent.

Very happy with the worked performed but extremely expensive.

They are amazing. They are one of the best companies in our town. They are very polite and always clean up. They use mat and pads to protect our floor and washer. Their plumbing services are above and beyond.

Excellent service by a very knowledgeable Master Plumber, J R Rieck, who was also affable and took care of the details too. Payment via VISA card on iPad swipe. Also signed up for the 1 year service agreement with two free maintenance calls in Spring and Fall plus 15% off all service costs and products - this paid for about 75% of the cost of the service agreement.

They got it done in less than 30 minutes and knew what needed to be done.

showed up as scheduled and used shoe covers to enter our home and changed out our water heater and cleaned up everything

I found a gas leak in my backyard. I called Shreiner and they came out that afternoon. Since ATMOS took the meter I was desparate to get it fixed. They assessed the situation and gave me a price then and there. They were extremely nice and concerning of my situation. They came out the next day and ended up replaced the whole gas line to the house. After it was installed they found 9 more gas leaks in the house when they were testing the new line. Ended up paying to replace all the gas lines in the house. They worked at my house for 4 days trying to figure out everything. I appreciate their hard work in the hot summer.

Note: I have a home warranty contract. Costs do not apply to this company as warranty covered costs. Read to the bottom to see how this company almost KILLED my family. This company responded to a complaint on our AC. AC froze up due to low airflow. Tech had us turn the HEATER on to thaw out the unit and returned later to start work. The coils on our outdoor condenser were decent. The air filter had already been cleaned. We were a little bit low on refrigerant which possibly caused the freeze up. Tech didn't check for a leak in the system. We weren't that low on refrigerant, just a bit low. So why did it really freeze up? Other than the system being 30 years old, we used to have 2 return air ducts. The previous home owners sheet rocked over one of them. I asked him and quot;No one has ever checked our return air system...that could be the cause. We used to have 2 return air sources, now we only have one and no one has ever evaluated IT.and quot; He responded with and quot;No, that wouldn't cause this problem.and quot; He tells us he will replace our fan on the outdoor unit. I'm not sure that was ever the problem...he might've just been trying to find an easy fix to get out of here. But he was going to have to return the next day, Saturday. He returns Saturday morning and has changed his story. He's not replacing the fan, he now suggests that we need to have a coil cleaning done which he could do for us for only $175. Hmmm. No. That's not causing our house to run an amazing 97 degrees at 10:00 at night!!! Sooo. We get a second opinion from a reputable company that won't sink so low as to deal with Home Warranty companies. We pay out of pocket. Oooh, we're uptown now! The company (Gary's Heating and Air - LOVED THEM!) does a full evaluation of everything on the system including the attic air ducts (no one has EVER checked those before!!) and he finds that no, the coils on the outdoor unit are fine. Even if they were dusty, they're not the cause of the AC loss. You know what he does find??? LOTS!!! He actually disconnected our indoor unit (blower unit) from the gas line because it is too unsafe to legally operate. He can't allow us to keep it connected. Yikes. Sooo many problems with it. Then he advises us that though the outdoor system seems fine, we definitely have refrigerant leaks and probably many many of them. LASTLY. This is the BIG ONE!!! OUR RETURN AIR DUCT HAD C-O-L-L-A-P-S-E-D!!!!!!!! Yes, that's right. The very thing the homeowner was trying to have the Shreiner tech investigate was the super duper cause of the and quot;airflowand quot; problem. Homeowner - 1. Shreiner Tech - 0. ***!*!****!***!***!**!***!**!*!******!*!*!*!***!*!*!*!*!*To put a cherry on the very top of this cake: The Shreiner tech left our FLUE VENT off the unit. Sooooo, let's say we decide to turn the HEAT on again to thaw out our newly refrozen AC lines, we would've DIED! There was no means for Carbon Monoxide to be vented out from the system accept through that vent. By removing the vent and not replacing it, we were at a HUGE risk. I didn't even notice it was off because I didn't look in the HVAC closet when he left. Never again. I will always check the closet now! And we will never recommend anyone use Shreiner Plumbing.

Had them replace water line from well into my house and have used this company for several years to do leak repairs on my house as well as my rental house. I live in a mobile home so the home sits above ground on a pier and beam foundation. Plumbing problem started when I had a bad leak between my well house so I decided to replace the entire line into the house and added a sand filter to the line which they installed as well. Hired Shreiner to do the job, which they did, and they did not fill in the trenches dug in my yard multiple times before they took care of the issue. The primary problem happened with the bad freeze in February of 2011 and I discovered that they had installed the water line under the house ABOVEGROUND with a minimal amount of insulation to the plumbing and the sand filter. The sand filter froze and broke and the entire water line under the house was an icicle. Called Shreiner to complain and they said it was my fault because my siding was inadequate and they refused to fix the problem caused by their error, they said that if I had wanted the plumbing underground (like it should always be) it would have cost more. They did not give me a quote to have the job done right, just cheap. The sand filter was a total loss and discarded and all they did was to bypass the sand filter with new plumbing for full price. I do give them credit for being very prompt and courteous BUT their work does not back up their promises. Just found out that 1-800-plumber is also Shreiner plumbing and will discontinue all business with both. Use this company at your own risk.

I found a gas leak on the side of my house. Shreiner came over that afternoon and gave us an estimate. Once they fixed the outside gas leak, they ended up finding 9 more leaks inside the house. They spent several days off and on trying to get to every leak. They ended up rerouting the gas line to the side of my house near the kitchen beause one leak was not reachable. They also replaced all the gas lines in the house. They did a great job communicating with us about what was going on and showing us the whole process.

It was very good. They were prompt and did everything quickly. They did a very good job.

The process went really well and they referred me to a good electrician for other parts of the job.

They are fantastic. The guy came over 3 times for a clogged toilet. On the 3rd time he recommended we replace it. He worked with my insurance agent to get it approved. He replaced it and it works great now.