Trademark Flooring & Remodeling

Went well the crew did great work and the floors turned out nice.

Install went well. The next day, I noticed a few bubbles in the vinyl at a seam. The owner of the company came the next day and fixed the problem.

The tile and carpet installation crews did an excellent job. Both jobs were very professionally done. I was very pleased with the results. They cleaned the floors very well before the installations. The carpet fit the rooms perfectly with no irregularities at the edges and no evidence of any seams. The carpet was stretched uniformly throughout. The tile installation also was well done and looked beautifully. The service at the store was also excellent and very responsive. .

The work did not go well. The grout is supposed to be red in color but is actually a ugly, milky white color. The installation was sup-par and a few of the tiles in the bathroom is already cracked. I asked the provider to come back and make the corrections before our mortgage inspector comes out. I just spoke with him today (12/13/13) and he would only come back out if I would pay for the labor. I told him I would find another provider to finish the work.

They did a good job. The only problem was some delays between the contractors, so the whole thing ended up taking longer than it could have. But I would use them again becuase they were trustworthy and did a good job.

Rudy gave me a start date and they guys showed up every day on time and worked until approximately the same time every day. They cleaned up each day before leaving. The job itself had quite a few bumps along the way (not due to Trademark Flooring) and Rudy and his team were great about working around material delivery delays, product issues, etc. For example when the guys began installing the wood look tile they noticed there were issues with the product and pointed them out to me immediately. The tile wasn't flat, it was curved. Rudy and his team were patient with me while I returned the bad product and searched (same day) for a replacement. I also had some issues with getting the marble delivered on time...it took nearly 3 weeks extra to get here. The guys continued to work on the rest of the flooring while I waited for the marble to show up. They completed as much as they could and I was still waiting on the marble. Rudy was so understanding and when it finally came in he put me back on the schedule to finish the job. My house looks like a new show home! I've gotten so many compliments on the tile work. I would absolutely recommend Trademark Flooring to anyone wanting a fantastic job and a great price! My mom is getting her house redone with carpet now!