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L & J JANITORIAL

House Cleaning

About us

4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. EXTRA CHARGES FOR AFTER HOURS SERVICE APPLY. MAY CONTACT BY EMAIL.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL CLEANING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-12 of 12 reviews

Janis J.
07/2012
4.0
house cleaning
  + -1 more
I was satisfied with the service L and J Janitorial provided for me. They were a five men crew and they finished the job within three hours.
Description of Work: I have used L & J Janitorial for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Alane M.
07/2012
5.0
house cleaning
  + -1 more
I had back surgery and was unable to perform any kind of housecleaning duties. My husband called them and Mrs Lupe promptly came to give and estimate and then did the first initial cleaning. We decided to have them come weekly and they were always on time and did a great job. Mrs Lupe is very kind and caring. Not only did she care about making sure I was satisfied with the service I was getting but she also cared about me as a person. I would recommend L and J Janitorial to anyone. I even had them clean my mothers home and she was very satisfied.
Description of Work: They did basic house cleaning duties like cleaning kitchen, bathrooms, changing linens, vacuuming and mopping floors, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mary R.
06/2012
4.0
house cleaning
  + -1 more
They are reliable and fast.
Description of Work: They clean half of my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Barton E.
06/2012
5.0
house cleaning
  + -1 more
Went very well!
Description of Work: Great work! Great ladies! Punctual, friendly! Job well done! I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David R.
05/2012
1.0
house cleaning
  + -1 more
Here's the main issue overall: This company made an appt with me a week in advance of the agreed upon time. The day before, the owner calls, wants to reschedule, which did not work well for me, and then stated she would not make our appt due to having to clean and quot;anotherand quot; new customer. I just don't get it. And obviously, neither does this company.
Description of Work: Spoke with Lupe and shared with her our expectations of what we want in our home. Through this conversation, we also discussed the theft issue which had taken place with a previous customer. I stated that I understood things happen and would be willing to have her come clean our home and go from there. This conversation took place on 14 May 2012. After our conversation, we agreed upon a clean date of 21 May at 1030 / 11 am that morning. On 20 May, Lupe calls me and states that she wanted to move our appointment to 0800 on 21 May, due to her long term customer canceling that same appt. I usually work from home on Mondays; however, I had already committed to an 0845 appt in the Katy area. I then explained my situation and stated that we had an appt at 1030 or 11 and that I expected her to keep that time. Lupe then explained that she had a new customer she wanted to take care of at 8 am and that she would not make her appointment with me. After hearing this, I again reiterated that I expected her to keep our appt, but again she stated she would not. I then indicated that I would share this experience and hung the phone up. It was obvious to me at that time, that perhaps the point of "professionalism" was not going to be received very well, so the conversation was pretty much over.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from L & J JANITORIAL
dear member first of all thank you for calling and telling me your expectations as i honor your wishes... and second i called you sunday morning to let you know that a previous customer had cancelled due to graduation items for the party all through out the house..and also i asked if you would like to take that time slot ... and then you told me lupe that is not what we agreed on and i said yes sir i know but i was just giving you a courtesy call and you said that is not a courtesy call.. and so i left it at that .. and then i proceeded to tell you well then there is another house scheduled and we could go to their house first then and you asked me well what time will you be done then? and i told you so i wouldnt get you upset again i cant give you a time anywhere fro 2 to 4 hours and you said well that is not going to work.. so i said ok.. and you proceeded to tell me well this is not going to look well on your angie's list ..and i told him sir you do what you feel you have to do and hung up.. I know for a fact we are not perfect but i have the heart to overlook a lot of situations some hurt me personally some hurt me emotionally ... i just raise my head with my mop and broom and keep on cleaning this is my calling and and i take it for what it is... LOVE and GOD BLESS YOU !!!!!

Betty S.
04/2012
5.0
house cleaning
  + -1 more
They're wonderful. They are so much better than maid service. They are fantastic. They're my angels.
Description of Work: They come every two weeks. They pick up chairs and dust the fans and sweep. You name it, they do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

carol P.
03/2012
5.0
house cleaning
  + -1 more
I was very pleased with their work. The workers do a good job. I have had them back. There is a crew of about five women.
Description of Work: We used L & J Janitorial for my housecleaning. The first time that they came out, they did some spring cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DOUG M.
03/2012
5.0
house cleaning
  + -1 more
Lupe was very responsive and friendly. She returned messages by phone, email, or text within a few days. No call center - just her. She alerted me when she was on the way with her crew. She also called promptly to clarify directions when she got turned around and was still on site within minutes of the agreed time. She and her crew of 3 or 4 brought all their own supplies. She clarified my expectations on windows, the oven, and other things that some services may not clean (she and her crew did!!). They did a very thorough job and my new renters said they had never moved into a place that was so clean. I was very pleased. The hourly rate was very competitive, but there was a 4 hour minimum (also competitive, but I don't recall being told this up front).
Description of Work: Deep cleaning of empty rental house between renters. Included laminate, tile, and carpet, blinds, windows (inside and out) ceiling fans, bathrooms, kitchen (including oven) - everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from L & J JANITORIAL
thank you all for yalls comments God bless yall and take care !!!!

huey C.
03/2012
2.0
house cleaning
  + -1 more
One of the employees stole an expensive item from our house .could not prove it , but later found out that the employee was caught steeling from another house .
Description of Work: Weekly cleaning of our home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,200

Response from L & J JANITORIAL
Dear member i understand your rating towards the situation . I myself was so devasted and upset just like when i found out and i called everyone 's house we cleaned where i had this young lady at cleaning with me... I pray to God this wouldnt happen to me ,but i cannot control all situations all the time and wish i could of known before i had giving this contract worker ,, work... I BELIEVE that the cleaning we had done di not deserved a D .. ( but so it is ) I have learned to screen folks run a bckground ck and so on.. and i contacted you as soon as soon as i had found out.. as upset as i was.. you had also thought we had a bracelet which you found before we showed up on our nxt cleaning .. I DONT BLAME YOU !!! I THANK GOD FOR THE WORK WE DO GET AND I PRAISE THE LORD FOR ALL MY CUSTOMERS BEAUTIFUL HOMES . I AM SORRY FOR WHAT HAPPEN !!! I CANT EXPRESS IT ENOUGH !! CARE FOR YALL ALWAYS!!! HOPE YALL ARE DOING WELL!!! LUPE C. HILL

Debbra C.
10/2011
5.0
house cleaning
  + -1 more
Thank you Angies list for letting me find Lupe @ J and L. Before I hired them, she came over and we discussed what I needed/wanted and she explained the services provided. Set a date, and they showed up on time and went straight to work. Cleaned window seals, baseboards to walls and ceiling fans. Made up the beds, I had clean sheets laying on the beds...Each room was tackled and cleaned top to bottom.. in spare bedroom, where I had dried clean sheets, towels ... yep they even folded that up.I'm a widow and still have items hanging in closets and in drawers that I've just not been able to box and donate. You guessed it, Lupe told me they could help with that. I understood 4 hr min. and it was four ladies that come to clean. They finished in 3 hrs and I I wasn't charged for the extra hour! how awesome is that. All friendly and professional. I have found a service that I will be a repeat customer. After 1st clean which is higher the next visits are less. Another A+ for me at least. Thank you and your team, Lupe.. Awesome job match up.
Description of Work: Wanted a Spring Cleaning with a few extras added. First time using cleaning service ever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from L & J JANITORIAL
thank you and God bless you and your family

Mary R.
07/2011
5.0
house cleaning
  + -1 more
I have a rather large house, and both times they cleaned about half of it, which is what I requested. They were very efficient, and asked appropriate questions.
Description of Work: They came out and cleaned my house a couple times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia N.
06/2009
5.0
house cleaning
  + -1 more
They did everything from ceiling fans to underneath the couches and wiping the walls.
Description of Work: This was a first time cleaning and they cleaned the house from top to bottom. These ladies a great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

    Contact information

    3497 COUNTY RD 531, Alvin, TX 77511


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    L & J JANITORIAL is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    L & J JANITORIAL accepts the following forms of payment: Check
    Yes, L & J JANITORIAL offers free project estimates.
    No, L & J JANITORIAL does not offer eco-friendly accreditations.
    No, L & J JANITORIAL does not offer a senior discount.
    Yes, L & J JANITORIAL offers emergency services.
    Yes, L & J JANITORIAL offers warranties.
    L & J JANITORIAL offers the following services: RESIDENTIAL & COMMERCIAL CLEANING.

    Contact information

    3497 COUNTY RD 531, Alvin, TX 77511


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM